Last Updated
Overview
IRIS Cascade provides a unified human resources solution, centralizing all HR functions, like payroll, recruitment, and employee onboarding in one place. Although the tool may require some time to set up, its comprehensive feature set and strong reporting capabilities make it a compelling choice for various businesses.
Overall Rating
Based on 5 users reviews
2.2
Rating Distribution
Positive
20%
Neutral
40%
Negative
40%
Starting Price
Custom
IRIS Cascade Specifications
- Employee Information Management
- Recruitment and Applicant Tracking
- Performance Management
- Attendance and Time Tracking
What Is IRIS Cascade?
IRIS Cascade is a comprehensive human resource (HR) platform that helps teams streamline administrative tasks. It manages attendance tracking and holiday requests, allowing businesses to work efficiently without failure. With features like configurable workflows and custom dashboards, IRIS Cascade enables teams to automate tasks and gain valuable insights into their workforce. The tool is designed to support businesses of all sizes, helping them build a skilled and motivated team for the future.
IRIS Cascade Pricing
IRIS Cascade Integrations
IRIS Cascade software integrates with the following tools and platforms:
Who Is IRIS Cascade For?
IRIS Cascade is ideal for the following sectors and industries:
- Retail
- Healthcare
- Education
- Construction
- Hospitality
- Legal
- Manufacturing
Is IRIS Cascade Right For You?
IRIS Cascade offers a comprehensive, all-in-one HR platform for managing the entire workforce. The software’s unified approach helps streamline operations and improve decision-making. The flexible and scalable nature of the IRIS Cascade platform means it can adapt as your organization grows while offering robust security features.
Still confused about the IRIS Cascade software? Connect with our customer support staff at (661) 384-7070 for personalized assistance.
IRIS Cascade Features
Absence Management
IRIS Cascade provides a complete solution for handling employee absences within a secure self-service portal. Employees can easily check and request annual leave, track attendance, and log data related to absences, reducing administrative overhead for HR teams.
HRintelligence
The tool offers flexible and user-friendly workflows that allow HR teams to customize the software to their specific needs. It enables organizations to adapt to new situations and ensures HR professionals can excel in their core duties without facing any problems.
IRIS Payroll
IRIS Cascade software helps HR teams manage payroll processes with ease by applying English, Scottish, and Welsh tax rates. It also automatically applies rules to the employee’s salaries based on their benefits package, paid-time-offs, and holidays.
Real-Time Insights
This feature delivers powerful real-time reporting, dashboards, and valuable insights into recruitment and HR data. It allows users to obtain instant updates, identify trends, and pull key reports from a suite of available templates.
Pros And Cons of IRIS Cascade
Pros
Supports multi-user collaboration
The drop-down menu provides easy navigation
Automates routine administrative tasks to enhance productivity
Cons
The interface feels dated compared to modern platforms
Customer support response times are slower than expected
IRIS Cascade Reviews
Total 5 reviews
2.2
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars20%
3
Stars20%
2
Stars20%
1
Stars40%
Share your experience
Information Technology and Services, 51-100 employees
More than a year
“saves time with payroll and reporting”
Pros
This HR management tool has all the key features you would expect and the HR team really benefits from the easy access and reporting features. Payroll reporting is especially helpful, saving us a lot of time each month that would otherwise be spent doing things manually.
Cons
I feel like the user interface could definitely be improved as it's a bit overwhelming for new users logging into it for the first time. Additionally there are no API features available to import or export data which is something that should be essential in a product like this especially in 2022.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Hospital & Health Care, 500+ employees
More than a year
“average platform”
Pros
Creating customized pages is not a problem and I find the platform average.
Cons
Their customer service is awful and it is almost impossible to reach anyone. Also the back-office system is clunky and hard to use. The new user interface is dull and grey, not great at all. They don't seem to listen to their customers as suggestions for improvement from multiple users have been ignored for over three years. Key features are missing too which creates more work for users and I find it very expensive too.
Rating Distribution
Ease of use
3
Value for money
1
Customer Support
1
Functionality
2
Entertainment, 51-100 employees
More than a year
“terrible customer support”
Pros
During our first year using Cascade, the customer support was exceptional and very efficient.
Cons
As I mentioned earlier in the beginning, customer service was responsive and helpful. But since IRIS took over, it has been nearly impossible to get in touch with anyone by email. Due to the poor customer support, we were offered a discount during renewal. We also requested a reduction in licenses but these changes were not reflected in our most recent invoice. Now our credit control team is chasing us for a payment that's �3,000 more than agreed. Even though we have emailed HR Renewals, two account managers and the Credit Control team since April, we have still not gotten a response. It is now the end of June and we are still being chased for payment, even though we have clearly stated the invoice is incorrect. The system is also clunky and while the reporting function is a bit flexible, it still requires a lot of manual work. The real problem here is the total lack of customer service. After months of waiting with no response, we have decided not to renew and would not recommend this product to anyone.
Rating Distribution
Ease of use
3
Value for money
1
Customer Support
1
Functionality
2
Frequently Asked Questions
What level of support does IRIS Cascade offer?
IRIS Cascade offers support via phone and help center.
Does IRIS Cascade offer an API?
Yes, IRIS Cascade does offer an API.
What types of IRIS Cascade pricing plans are available?
IRIS Cascade offers customized pricing plans depending on varying business needs. Request a tailor-made IRIS Cascade price analysis specific to your requirements.
Does IRIS Cascade have a mobile app?
Yes, IRIS Cascade does offer a dedicated mobile app.
Who are the typical users of IRIS Cascade?
Typical users include retail, healthcare, education, construction, hospitality, legal, and manufacturing industries.
What language does IRIS Cascade support?
IRIS Cascade only supports the English language.
What other apps does IRIS Cascade integrate with?
IRIS Cascade features integrations with Docusign, Eloomi, Mercer, Trickle, and Deputy software.