Last Updated
Overview
Matter software integrates employee recognition directly into Slack and Teams to boost engagement. While notification frequency can be distracting for some, its seamless automation and diverse reward options offer significant value. Overall, it is a powerful tool for fostering appreciation.
Overall Rating
Based on 3 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Matter Specifications
- Training And Development
- Alerts/Notifications
- Employee Engagement
- Workforce Analytics
What Is Matter?
Matter is a peer-to-peer recognition platform designed to help remote and hybrid teams foster a positive company culture. It automates recognition habits through scheduled feedback loops and allows employees to celebrate wins with customizable kudos. By streamlining milestone celebrations and rewards fulfillment, the software increases employee retention and engagement for businesses looking to prioritize appreciation without adding administrative complexity.
Matter Pricing
The software offers a 14-day free trial and the following plans to cater to customers with differing needs:
- Free: $0/user/month
- Basic: $1/user/month (billed annually)
- Pro: $3/user/month (billed annually)
- Enterprise: Custom pricing
Disclaimer: The pricing is subject to change.
Matter Integrations
The software supports integration with multiple third-party platforms, including:
- Slack software
- Microsoft Teams
- ADP
- BambooHR
- Gusto HR software
- Workday
- Zenefits
Who Is Matter For?
Matter is ideal for a wide range of industries and sectors, including:
- B2B software
- B2C software
- Professional services
- Nonprofit organizations
- Retail
- Information technology
Is Matter Right For You?
Matter is best suited for organizations heavily reliant on Slack or Microsoft Teams that want to boost morale without introducing a new destination site. Its standout ‘Feedback Friday’ automation ensures recognition becomes a habit rather than an afterthought. If you value seamless workflow integration over complex standalone HR portals, this is the ideal fit for building a strong, appreciative culture. Trusted by names like Shell, Microsoft, and Sephora, the platform is also GDPR, SOC 2, and PCI compliant.
Still doubtful if Matter is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Matter Features
‘Feedback Friday’ Automation
Matter automates a weekly ritual that nudges employees to reflect on the week's wins and recognize colleagues. This scheduled prompt helps build a consistent habit of gratitude, preventing recognition from becoming sporadic and ensuring that quiet contributors are regularly acknowledged within the team.
Peer Recognition And Kudos
This feature enables team members to send public appreciation using customizable templates that align with company values. By integrating directly into chat workflows, it removes friction from the recognition process, ensuring that positive feedback is visible, timely, and reinforced across the entire organization effectively.
Rewards Redemption System
Employees earn coins for receiving kudos and can redeem them for gift cards or company perks. This system gamifies engagement and provides tangible value for hard work, allowing administrators to manage budgets easily while offering staff flexibility in how they are rewarded globally.
Pulse Surveys And Analytics
The platform gathers real-time feedback through automated pulse surveys and eNPS scoring. This allows leadership to monitor cultural health and engagement trends continuously, providing actionable data to address morale issues before they lead to turnover or reduced productivity in the workplace efficiently.
Automated Milestone Celebrations
Among the key Matter features, this capability tracks and celebrates key employee dates such as birthdays and work anniversaries automatically. This ensures that every team member feels valued on their special days without HR needing to manually track dates or send individual messages, saving significant administrative time annually.
Pros And Cons of Matter
Pros
Supports seamless Slack and Teams integration
Offers automated birthday and anniversary tracking
Fun gamification elements boost engagement
Cons
Redemption opportunities may be restricted for global audiences
Some users may find dashboard customization options limited
Matter Reviews
Total 3 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Charmaine D.
Information Technology and Services, 500+ employees
More than a year
“peer recognition feels fun”
Pros
This software makes it more enjoyable and much simpler to get recognized by coworkers.
Cons
I haven't noticed any downsides to this tool at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eleonora N.
Computer Software, 11-50 employees
Less than a year
“fantastic slack recognition tools”
Pros
A lot to appreciate here, from how simple it is to send kudos or feedback directly in Slack to the adaptive admin platform and the wide range of analytics available. The different currency and regional options are also a major advantage.
Cons
One feature that would make it even better is the ability for other team members to add recognition coins to an existing kudos post in a channel. For instance, if Taylor gave Justin 10 coins, it would be nice if Eleonora could click "Contribute" on that same Slack post and add another 5 coins.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
April D W.
Retail, 11-50 employees
Less than a year
“Standout features”
Pros
The platform felt very approachable. It's simple to use for recognizing coworkers, rewarding hard work and it's affordable enough to fit the budget. It also includes several features I haven't seen in other software options, the landing page feels very inviting and the customer support team is consistently available to help with any issue, whether it's minor or more complicated.
Cons
It works best when a solid number of staff members actually participate, since that makes the whole system more effective. There's also a per-person cost when signing up for it,, but it stays reasonably priced as long as you pay attention to how you're managing it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Matter have a mobile app?
No, Matter does not support a dedicated mobile app.
Who are the typical users of Matter?
Typical users include B2B software, B2C software, professional services, and nonprofit sectors.
What level of support does Matter offer?
Matter offers customer support via an online ticketing system and a comprehensive help center.
What language does Matter support?
Matter is available in English.
What types of Matter price plans are available?
Matter offers Free ($0/user/month), Basic ($1/user/month), Pro ($3/user/month), and Enterprise (custom pricing) plans. For a custom Matter cost, contact us.
What other apps does Matter integrate with?
Matter integrates with Slack, Microsoft Teams, ADP, BambooHR, Gusto, Workday, and Zenefits.
Does Matter offer an API?
Yes, Matter offers API access.