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Overview

Matter software integrates employee recognition directly into Slack and Teams to boost engagement. While notification frequency can be distracting for some, its seamless automation and diverse reward options offer significant value. Overall, it is a powerful tool for fostering appreciation.

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Matter Specifications

Performance Management

Employee Onboarding

Training And Development

Employee Self-service Portal

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What Is Matter?

Matter is a peer-to-peer recognition platform designed to help remote and hybrid teams foster a positive company culture. It automates recognition habits through scheduled feedback loops and allows employees to celebrate wins with customizable kudos. By streamlining milestone celebrations and rewards fulfillment, the software increases employee retention and engagement for businesses looking to prioritize appreciation without adding administrative complexity.

Matter Pricing

The software offers a 14-day free trial and the following plans to cater to customers with differing needs:

  • Free: $0/user/month
  • Basic: $1/user/month (billed annually)
  • Pro: $3/user/month (billed annually)
  • Enterprise: Custom pricing
Request a personalized Matter pricing quote for your business today!

Disclaimer: The pricing is subject to change.

Matter Integrations

The software supports integration with multiple third-party platforms, including:

Watch the Matter demo to learn more about its integration arrangements.

Who Is Matter For?

Matter is ideal for a wide range of industries and sectors, including:

  • B2B software
  • B2C software
  • Professional services
  • Nonprofit organizations
  • Retail
  • Information technology

Is Matter Right For You?

Matter is best suited for organizations heavily reliant on Slack or Microsoft Teams that want to boost morale without introducing a new destination site. Its standout ‘Feedback Friday’ automation ensures recognition becomes a habit rather than an afterthought. If you value seamless workflow integration over complex standalone HR portals, this is the ideal fit for building a strong, appreciative culture. Trusted by names like Shell, Microsoft, and Sephora, the platform is also GDPR, SOC 2, and PCI compliant.

Still doubtful if Matter is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

Matter Features

This feature enables team members to send public appreciation using customizable templates that align with company values. By integrating directly into chat workflows, it removes friction from the recognition process, ensuring that positive feedback is visible, timely, and reinforced across the entire organization effectively.

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Matter automates a weekly ritual that nudges employees to reflect on the week's wins and recognize colleagues. This scheduled prompt helps build a consistent habit of gratitude, preventing recognition from becoming sporadic and ensuring that quiet contributors are regularly acknowledged within the team.

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Employees earn coins for receiving kudos and can redeem them for gift cards or company perks. This system gamifies engagement and provides tangible value for hard work, allowing administrators to manage budgets easily while offering staff flexibility in how they are rewarded globally.

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The platform gathers real-time feedback through automated pulse surveys and eNPS scoring. This allows leadership to monitor cultural health and engagement trends continuously, providing actionable data to address morale issues before they lead to turnover or reduced productivity in the workplace efficiently.

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Among the key Matter features, this capability tracks and celebrates key employee dates such as birthdays and work anniversaries automatically. This ensures that every team member feels valued on their special days without HR needing to manually track dates or send individual messages, saving significant administrative time annually.

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Pros And Cons of Matter

Pros

  • Supports seamless Slack and Teams integration

  • Fun gamification elements boost engagement

  • Offers automated birthday and anniversary tracking

Cons

  • Redemption opportunities may be restricted for global audiences

  • Some users may find dashboard customization options limited

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Frequently Asked Questions

No, Matter does not support a dedicated mobile app.

Typical users include B2B software, B2C software, professional services, and nonprofit sectors.

Matter offers customer support via an online ticketing system and a comprehensive help center.

Matter is available in English.

Matter offers Free ($0/user/month), Basic ($1/user/month), Pro ($3/user/month), and Enterprise (custom pricing) plans. For a custom Matter cost, contact us.

Matter integrates with Slack, Microsoft Teams, ADP, BambooHR, Gusto, Workday, and Zenefits.

Yes, Matter offers API access.

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