Restaurant365

Restaurant365

Last Updated

Key Takeaways

Generated from the text of customer reviews

Restaurant365 brings accounting, inventory, and workforce management into one cloud-based platform designed for restaurant operators. It is particularly useful for multi-location and franchise groups that want to track financial and operational performance. Users generally appreciate the quicker visibility into costs across locations, although feedback on report customization is more mixed. Recently, the company also updated its payroll tools to support new IRS tip-reporting requirements.

Our Verdict

Restaurant365 is better suited to growing restaurant groups, franchises, and businesses managing multiple entities than to single-location operators. Its pricing places it at the higher end of the market but having data connected in one system can make the investment worthwhile. We would recommend it to restaurants that need centralized oversight across more than one location.

Restaurant365 Specifications

  • Employee Information Management
  • Recruitment and Applicant Tracking
  • Attendance And Time Tracking
  • Employee Onboarding

Restaurant365 Features

Employee Training

Restaurrant365 offers employee training tools that let managers build customizable learning paths in multiple languages and assign them by role or location. Staff can complete those courses from a phone or tablet. The system tracks completion status and certifications, which becomes useful audit evidence for food safety or alcohol service requirements.

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Hiring

This feature enables users to post open roles to multiple job boards at once. It also helps with automate candidate screening, communication, and interview scheduling as applicants move through the pipeline. Once a candidate is hired, their information is carried directly into onboarding and payroll. That connection matters most for locations that hire frequently and can't afford duplicate data entry.

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Onboarding

The platform sends new hires an email or text invite to complete tax forms, I-9 verification, and direct deposit setup online before their first shift. Managers can see every new hire's progress on a single onboarding dashboard, along with which tasks are still outstanding. Multi-location groups can apply the same checklist across every site instead of building one per location.

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Payroll

Restaurant365 payroll feature pulls labor hours directly from the POS and time clock rather than requiring a manager to key them in separately. Then, it syncs the run with the general ledger once it's processed. Tip calculations and distributions are automated from POS sales data, and exception reports flag issues like overtime or missing punches before a run is finalized. Audit trails and role-based permissions control who can view or change pay records.

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Human Resources

The platform also features human resources tools that store employee records, documents, and benefits enrollment in one system. Using it, certification expiration dates and required labor documents can be tracked automatically. Similarly, HR metrics like turnover or staffing levels can be pulled across every location a group operates. That leaves a multi-unit HR team with one place to check compliance instead of contacting each store manager individually.

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Pros And Cons of Restaurant365

Pros

  • Makes multi-location costs easier to compare

  • Gives site teams faster financial visibility

  • Keeps restaurant data easier to find

  • Lets teams customize reports to their needs

Cons

  • Some reports take extra work to produce

  • Bank reconciliation changes can feel cumbersome

Restaurant365 Reviews

Total 49 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

39%

4

Stars

35%

3

Stars

12%

2

Stars

10%

1

Stars

4%

Share your experience

CC

Chris C.

Hospitality, N/A employees

3.0
November 2025

“Integration causes scheduling confusion”

Pros

Overall the platform feels user-friendly to me and I can easily navigate it while I also find uploading journal entries and memorized transactions far better than our old system.

Cons

We use the Toast POS integration and our biggest frustration now is that job codes from Toast only populate an employee's profile in this scheduling tool after they clock in using that code. It feels backwards because staff are assigned a job code at the time they are scheduled, not after they've started working. This mismatch causes confusion for managers building accurate schedules. Also I wish the notes functionality would allow entries to be linked to an email address so an email notification is triggered. Since that option doesn't exist we've continued using our old notes system.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

DH

Drew H.

Restaurants, N/A employees

4.0
August 2025

“simple commissary order management”

Pros

The commissary order tool stands out most to me and I appreciate how it lets me quickly check past orders and dates.

Cons

I don't find the interface very convenient.. while the minimal layout is appealing I've noticed it can be tricky for people I've trained to move through the app.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

JM

Jimmy M.

Restaurants, N/A employees

5.0
October 2024

“easy navigation and transaction visibility”

Pros

From my perspective the menus are very easy to navigate and I can view every transaction without confusion.

Cons

I notice inventory entries sometimes take a bit longer than expected to be recorded.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Frequently Asked Questions

What language does Restaurant365 support?

Restaurant365 supports the English language.

Who are the typical users of Restaurant365?

Restaurant365 is designed for various restaurant types, including coffee shops, fine-dining and casual-dining restaurants, pizza shops, fast-casual restaurants, and QSRs.

Does Restaurant365 offer an API?

Yes, Restaurant365 provides API access.

What types of pricing plans does Restaurant365 offer?

Restaurant365 pricing is estimated to start at $499/month. Request a custom Restaurant365 price quotation.

What other apps does Restaurant365 integrate with?

Restaurant365 integrates with third-party applications including Square online, ResQ CMMS, Sysco, Coca-Cola, DeliverSense, Clover software, and ClubSpeed.

What level of support does Restaurant365 offer?

Restaurant365 provides support via phone, live chat, and knowledge base.

Does Restaurant365 have a mobile app?

Yes, Restaurant365 offers a mobile app for both iOS and Android.