Last Updated
Overview
Staffbase provides a comprehensive employee communications platform, aiding in unifying dispersed workforces and boosting engagement. Even though it lacks some advanced features, its intuitive interface, robust multi-channel capabilities, and exceptional customer support justify the investment.
Overall Rating
Based on 6 users reviews
4.5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Staffbase Specifications
- Employee Information Management
- Employee Onboarding
- Employee Engagement
- Alerts/Notifications
What Is Staffbase?
Staffbase software offers a unified communications cloud designed to connect employees, unlock engagement, and inspire action across diverse workforces. It centralizes internal communication into one digital environment, effectively eliminating information fragmentation often seen in large organizations. Key features, such as mission control, enable strategic campaign planning and outcome measurement, ensuring that communication efforts directly align with business objectives. This platform empowers organizations to reach every employee, solving pain points related to disconnected teams and inconsistent messaging.
Staffbase Pricing
Staffbase offers the following pricing plans:
Employee App
- Business: Custom pricing
- Enterprise: Custom pricing
Intranet
- Business: Custom pricing
- Enterprise: Custom pricing
- Business: Custom pricing
- Enterprise: Custom pricing
Disclaimer: The pricing is subject to change.
Staffbase Integrations
The Staffbase software supports integration with multiple systems and platforms, such as:
- Microsoft 365 Software
- Dayforce
- Salesforce Customer Success
- Microsoft Teams
- Personio
- SAP
Who Is Staffbase For?
Staffbase is ideal for a wide range of industries and sectors, including:
- Manufacturing
- Healthcare
- Retail
- Transportation and logistics
- Education
Is Staffbase Right For You?
Staffbase is an ideal fit for organizations seeking to transform internal communications into a strategic asset, especially those with large workforces. Staffbase features, such as Mission Control and the AI Companion, drive efficiency and measurable impact. Staffbase empowers companies to foster connection, boost engagement, and inspire action, making it a compelling choice for enhancing employee experience.
Still doubtful if Staffbase is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Staffbase Features
Mission Control
Mission Control centralizes strategic communication planning, enabling teams to coordinate campaigns and align efforts across all channels. It provides a shared editorial calendar and digital handovers for seamless collaboration. The Smart Impact dashboard offers outcome-based reporting, proving the business impact of communications by tracking visibility, engagement, sentiment, and alignment with strategic goals.
AI Companion
The AI Companion empowers editors and employees to work faster and more efficiently. For content creators, it conquers writer's block and optimizes content for clarity and brevity. Employees benefit from quicker, more precise information discovery. Built on secure Azure OpenAI Service, this AI assistant prioritizes human control, ensuring it supports communication expertise without replacing human judgment, saving valuable time.
Smart Impact
Staffbase’s advanced analytics, part of Smart Impact, provides deep insights into communication effectiveness. It helps organizations understand the real impact of messages by tracking visibility, engagement levels, and employee sentiment. Users can build campaigns, add alignment surveys, and gain actionable insights across audience groups to refine strategies.
Intranet Software
The company intranet software acts as a central digital hub, fostering clarity, engagement, and impact across the entire workforce. It simplifies content management, empowers local editors, and integrates seamlessly with existing digital workplace tools, such as Microsoft 365. With multi-language support and federated search, it ensures efficient information sharing and community building.
Social Intranet
Staffbase's ‘Social Intranet’ integrates social networking features with traditional intranet functions, cultivating a more connected and transparent workplace. It amplifies employee voices through feedback tools and surveys, and boosts morale via increased employee recognition. This platform facilitates greater peer-to-peer engagement, fostering innovation and stronger relationships, while contributing to a positive company culture and overall organizational growth.
Pros And Cons of Staffbase
Pros
Keeps deskless teams connected
Strong mobile app experience
Helpful analytics and tracking tools
Cons
Admin dashboard feels clunky
Search feature isn't very smart
Staffbase Reviews
Total 6 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars50%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Enterprise, 500+ employees
“Best partnership and collaboration experience”
Pros
I was really impressed by how professional everything was. The staff definitely knew what they were doing and it showed in every interaction.
Cons
The price is high but I guess you get what you pay for, so I can't complain too much about it.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Small Business, 11-50 employees
“Good Tool with Minor Issues”
Pros
I'm amazed at how easy this platform is to set up and use, anyone on our team can get started right away. The support team has been amazing too, always quick to respond and provide helpful solutions. The feature set is easy and the interface is so flexible that everyone uses it regularly. It's now a key part of our workflow.
Cons
I can't really complain since everything works fine but there are a few features I wish were available right now. The good thing is, I've heard they're working on these missing pieces, so I'm hopeful they'll be here soon.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Enterprise, 500+ employees
“Excellent support with personalized features”
Pros
The setup is easy and there are tons of useful features that don't feel overwhelming. Customer support has been amazing especially during the planning and implementation stages and they really guide you through everything.
Cons
It doesn't always fit well with specific business needs and it feels like a one size fits all at times.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Frequently Asked Questions
Does Staffbase offer an API?
Yes, Staffbase offers a rich API.
Does Staffbase have a mobile app?
Yes, Staffbase offers a branded Employee App designed to maximize the digital employee experience.
What language does Staffbase support?
It is primarily available in English, German, and Japanese.
Does Staffbase have a mobile app?
Yes, Staffbase offers a branded Employee App designed to maximize the digital employee experience.
What language does Staffbase support?
It is primarily available in English, German, and Japanese.
What types of pricing plans does Staffbase offer?
Staffbase price plans are custom across its core solutions. For the Employee App and Intranet, both Business and Enterprise tiers are available. The Email solution also comes in Business and Enterprise tiers. You can get a custom Staffbase cost quote tailored to fit your business needs and team size.
What other apps does Staffbase integrate with?
Staffbase software offers integration with a variety of platforms and tools, including Microsoft 365, Dayforce, Salesforce Customer Success, Microsoft Teams, and Personio.
Who are the typical users of Staffbase?
Staffbase is well-suited for a variety of industries, such as manufacturing, healthcare, retail, education, and the transportation and logistics sector.
What level of support does Staffbase offer?
Staffbase offers support via online Support Center.