Last Updated
Overview
Thatch simplifies ICHRA administration by helping employers offer flexible, budget-based healthcare benefits. While some users wish it covered additional standard benefits beyond health, it’s praised for seamless implementation, reliable customer support, and ability to integrate with existing HR systems. The platform also handles complex employee healthcare needs with minimal friction.
Overall Rating
Based on 1 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Thatch Specifications
- Employee Information Management
- Employee Onboarding
- Benefits Administration
- Employee Self‑Service Portal
What Is Thatch?
Thatch is a cloud-based benefits administration platform designed for U.S. employers offering health benefits through an Individual Coverage Health Reimbursement Arrangement (ICHRA). It supports flexible budget configuration to control healthcare costs and automates payroll deductions for administrative efficiency. Employees can select individual insurance plans that suit their needs, helping businesses accommodate diverse coverage requirements without the complexity of group plans.
Thatch Pricing
The software offers two primary plans to support businesses of varying sizes and compliance requirements.
- Standard: $45/month/enrolled employee + $50/month company compliance fee
- Custom: Custom pricing
Disclaimer: The pricing is subject to change.
Thatch Integrations
The Thatch software supports integration with multiple systems and platforms, such as:
Who Is Thatch For?
Thatch is ideal for a wide range of industries and sectors, including:
- Technology and startups
- Professional services firms
- Healthcare
- Non-profit organizations
- Financial services
- E-commerce businesses
Is Thatch Right For You?
If your organization needs to support a remote or multi-state workforce with tailored health benefits, Thatch may be the right choice. Its ICHRA-first model gives employees freedom to choose their own plans, while employers retain budget control. Payroll integration and automated compliance make it especially effective for startups and lean HR teams.
Still not sure if Thatch is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Thatch Features
Flexible Budget Management
Thatch enables employers to replace fixed group insurance plans with defined-contribution budgets. Administrators can segment teams by role or location and assign custom allowances, giving employees freedom to choose coverage while helping employers control costs and avoid unpredictable rate increases.
Seamless Payroll Integration
The system integrates with major payroll providers to fully automate deduction tracking. Pre-tax and post-tax healthcare spending is calculated monthly, with one-time payroll deductions applied accordingly. This setup reduces manual processing and ensures accuracy across diverse pay structures.
Curated Benefits Marketplace
Thatch extends coverage beyond insurance by offering employees access to wellness services through its integrated Marketplace. Team members can apply unused budget toward services like diagnostics or therapy, converting health benefits into a personalized spending experience without additional employer costs.
Automated Compliance Support
The platform handles all key compliance requirements for ICHRA, HIPAA, and ACA. It generates notices, maintains necessary documentation, and manages reporting schedules, helping employers—especially large organizations—avoid penalties and reduce the burden of keeping up with evolving regulatory obligations.
24/7 Employee Assistance Via ThatchBot
Thatch features an AI-driven virtual assistant named ThatchBot that supports employees around the clock. It can answer questions about spending eligibility, provide real-time balance updates, and process receipts, minimizing dependency on HR teams and improving the employee experience with faster resolution times.
Pros And Cons of Thatch
Pros
Seamless payroll sync with deduction tracking
Empowers employees to choose their plans
Streamlined reimbursement and compliance processes
Cons
No phone-based customer support available
Enrollment issues led to missed coverage
Thatch Reviews
Total 1 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Hospital & Health Care, 51-100 employees
Less than a year
“Ideal for employee experience”
Pros
From both a customer and employee perspective, it really stands out. Their customer service is fantastic, always attentive and quick to respond to our needs. The product itself is excellent, combining the benefits of an individual policy with the convenience and efficiency of a group plan. I'd definitely recommend it to anyone looking for a reliable and effective solution for managing an ICHRA plan.
Cons
No cons from my side. With this product, I'm able to easily explain how ICHRA works.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What other apps does Thatch integrate with?
Thatch integrates with major U.S. payroll providers, including Gusto, QuickBooks, Justworks, and Zenefits.
Who are the typical users of Thatch?
Thatch is used by U.S.-based businesses of all sizes, especially in tech, healthcare, and professional services, and is ideal for remote or distributed teams.
What types of pricing plans does Thatch offer?
Thatch offers a Standard plan at $45/enrolled employee/month plus a $50 monthly compliance fee, and a Custom plan for larger organizations. Contact our team for a personalized Thatch cost estimate.
Does Thatch have a mobile app?
No, Thatch does not have a dedicated mobile application.
Does Thatch offer an API?
Yes, Thatch offers a suite of APIs through “Thatch for Platforms” to embed and manage ICHRA benefits within other products.
What level of support does Thatch offer?
Thatch provides email support, help documentation, and platform guidance.
What language does Thatch support?
The platform is primarily available in English.