Thatch
Last Updated
Overview
Thatch supports employer-funded health coverage through individual insurance plans to let employees select suitable coverage within an assigned budget. Although the platform's performance may slow slightly during peak hours, its benefits platform includes health spending controls, making it a compelling solution. Overall, its budget controls suit companies using ICHRA arrangements.
Overall Rating
Based on 2 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
$70
per month (for 1 Enrolled Employee)
Thatch Specifications
- Benefits Administration
- Employee Self‑Service Portal
- HR Compliance
- Payroll Integration
What Is Thatch?
Thatch is a health benefits platform that uses an Individual Coverage Health Reimbursement Arrangement (ICHRA) to give employees more control over their health coverage. It allows employers to set individual health budgets that can be used by employees for eligible insurance premiums and medical expenses. The platform lets employees search for available plans using doctors, hospitals, locations, and prescriptions as criteria. It helps companies that want structured benefit contributions without placing every employee on the same group health plan.
What Is Thatch Best For?
The platform is renowned for its Ask Thatch tool, which provides real-time answers about employee health benefits in dozens of languages. Its multilingual support reduces language barriers when employees need to understand their coverage or benefit allowances. For a distributed workforce, employees in different countries can use Ask Thatch to resolve benefit-related questions without relying on translated HR materials.
How Much Does Thatch Cost?
The platform's starting price is $70/month for one employee. This plan, known as Standard, includes various features, such as seamless payroll integration and AI-driven insights. Additional Thatch pricing tiers are as follows:
- Custom – Custom pricing with a minimum cost of $2400/year for 10 enrolled employees
Besides the fixed subscription charges, users should also account for additional prices to consider the total cost of ownership. It includes, but is not limited to, the following:
- Implementation And Setup: Approximately $500–$5,000, depending on the size of the workforce and complexity of setup
- Employee Data Migration: Typically costs around $1,000–$7,500, based on the volume of data to be migrated
- Payroll Setup And Configuration: Budget roughly $500–$3,000 for payroll setup and initial compliance setup
- Employee Onboarding And Training: Generally costs $500–$5,000 for administrator training and workforce requirements
- Custom Reporting And Workflows: Estimated at $1,000–$7,500 where tailored HR reports or approval workflows are required
Disclaimer: The pricing is subject to change.
Thatch Integrations
The platform integrates with multiple systems, such as:
How Does Thatch Work?
Here's how you can get started with the software after completing the onboarding:
- Set the health budget for each employee based on their age, location, and dependents
- Review the available budget details and affordability information for employees within the administrative view
- Invite employees to access their individual Thatch portals and begin reviewing available benefit options
- Guide employees to the plan-selection area, where they can filter insurance options using their doctors, hospitals, or prescriptions
- Monitor employee benefit selections and the remaining health budget through the platform
- Review eligible expenses employees can use their remaining budget toward, including prescriptions and therapy
- Manage employee status changes and payroll deductions from the administrative side of the platform
Who Is Thatch For?
Thatch software is used in various industries and sectors, including:
- Healthcare
- Human resources
- Finance
Thatch Use Cases
Based on Thatch’s existing capabilities, we have analyzed and identified several situations where the platform may fit specific health benefits requirements:
Employers Replacing One-Plan-Fits-All Health Coverage
Traditional group health plans make it difficult to help employees with different healthcare needs. Additionally, there are several employers who want to control their monthly benefits budget without choosing one insurance plan for the entire workforce. Thatch software provides Individual Coverage Health Reimbursement Arrangement (ICHRA) to allow employers to set a defined health budget while letting employees select their own individual coverage.
Distributed Workforces With Location-Based Benefit Budgets
Thatch is useful for companies whose employees live throughout different locations and face varying insurance costs. Instead of applying one allowance for the entire workforce, the platform's benefits customization capability lets employers assign health budgets according to different employee circumstances, such as location or family status. It allows HR teams to account for geographic differences when setting health benefit contributions.
Employees Who Need Coverage Around Existing Doctors
It is challenging to find a health plan that includes a preferred doctor when employees are limited to employer-selected group coverage. The system is helpful in situations where employees need to evaluate individual plans against their existing healthcare arrangements. Its plan marketplace lets employees search coverage using their doctors, hospitals, or prescriptions to let them analyze options before enrolling.
Companies Offering Benefits To Mixed Employee Groups
Several workforces that contain remote employees and part-time staff require different benefit arrangements. The platform's health budget management allows employers to organize employees into classes and assign different health budgets to each group. It is specifically useful for companies that need to distinguish benefit contributions by employment status or location without applying the same allowance to everyone.
Employers Giving Employees More Control Over Unused Health Budgets
Some employees have healthcare costs that vary significantly after their insurance premium is covered. The software fits employers that want remaining benefit funds to cover other eligible healthcare expenses. Depending on the employer's plan, the system allows employees to use their available balance for various expenses, including copays or prescriptions, to give the health budget a broader role beyond insurance premiums.
Is Thatch Right For You?
Thatch might be a suitable solution for employers looking for an ICHRA platform with employee plan choice and defined health budgets. It follows HIPAA compliance requirements to secure user data. Trusted by various clients, including Five Guys and Jersey Mike's Subs, the platform is capable of meeting the needs of growing organizations.
In the last few years, the employer health benefits market has seen greater interest in individual coverage arrangements as rising premiums encourage companies to consider alternatives to traditional group plans. Thatch is keeping pace with this trend through its ICHRA-focused platform, although the platform focuses on individual coverage rather than offering a wide range of benefit models found across the wider market.
Still unsure about investing in the Thatch software? Contact us at (661) 384-7070 for further guidance.
Thatch Features
Health Budget Management
Thatch software lets employers set a health budget for each employee, with amounts based on age, family size, and location. It allows employees to use their allocated funds toward eligible insurance coverage and healthcare expenses. The system gives HR teams a defined contribution structure and allows employees to choose benefits that fit their circumstances.
Insurance Plan Management
The platform lets employees choose individual insurance plans from leading carriers through its platform. It allows them to filter available options using their doctors, hospitals, and prescriptions to find coverage that meets their healthcare requirements. The software gives employees greater control over plan selection and lets them check whether preferred providers and medications are covered or not.
Benefits Customization
The system supports Individual Coverage Health Reimbursement Arrangements (ICHRAs) to allow employers to set health budgets for different employee groups. These budgets can vary according to the location and employment status, so that remote workers and part-time staff receive benefit amounts suited to their own circumstances. Thatch also allows employees to use their allocated funds for eligible coverage and healthcare expenses.
Reporting And Compliance
Thatch features resources to manage reporting requirements associated with ICHRA arrangements. Its guidance covers ACA reporting, PCORI fees, ERISA requirements, and Medicare Part D reporting to give benefits teams clear direction when preparing required documentation and tracking repetitive compliance responsibilities.
Pros And Cons of Thatch
Pros
Improves employee satisfaction by making benefits relevant to individual needs
Gives employees greater flexibility when choosing healthcare coverage
Helps employees access benefits that better fit their healthcare needs
Reduces administrative effort when managing benefit allowances
Makes benefits easier to understand for multilingual workforces
Cons
Does not have a mobile app
Initial implementation might be time-consuming
Some functionalities might be difficult to understand initially
Thatch Pricing
Standard | Custom |
|---|---|
$70 per month (for 1 Enrolled Employee) | Custom Pricing(starting at a Minimum of $2400/year for 10 Enrolled Employees) |
|
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Disclaimer: The pricing details were last updated on Sep 25, 2026 from the vendor's website. Please contact us for a tailored pricing list.
Thatch Reviews
Total 2 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Hospital & Health Care, 51-100 employees
Less than a year
“Ideal for employee experience”
Pros
From both a customer and employee perspective, it really stands out. Their customer service is fantastic, always attentive and quick to respond to our needs. The product itself is excellent, combining the benefits of an individual policy with the convenience and efficiency of a group plan. I'd definitely recommend it to anyone looking for a reliable and effective solution for managing an ICHRA plan.
Cons
No cons from my side. With this product, I'm able to easily explain how ICHRA works.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 1-10 employees
Less than 6 months
“Consistently good”
Pros
It works really fast and consistently gives me the correct email addresses.
Cons
The free tier should be increased but aside from that, everything else is fine.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Frequently Asked Questions
Does Thatch have a mobile app?
No, Thatch does not have a mobile app.
Who are the typical users of Thatch?
Thatch is used in the human resources, finance, and healthcare industries.
What other apps does Thatch integrate with?
Thatch integrates with Warp, ADP, Justworks, Gusto, and Paychex.
Does Thatch offer an API?
Yes, Thatch offers an API to its users.
What types of pricing plans does Thatch offer?
The starting price of the platform is $70/month for one employee for its Standard plan. Other pricing plans include Custom with a minimum starting price of $2400/year for 10 enrolled employees. Get a custom Thatch price quote today.
What language does Thatch support?
Thatch supports English and Spanish languages.
What level of support does Thatch offer?
Thatch provides a help center and email support.