Hubspot is an award-winning growth platform. With more than 56,000 total customers spread across 100+ countries, Hubspot is a pioneer in the CRM and marketing automation business providing an array of software and services to enhance sales and marketing procedures. The software serves B2B and B2C customers in a variety of fields ranging from technology, software, accounting, construction, retail, real estate and more. The company caters to businesses of all sizes and types. It is an expert in converting online traffic into leads which can then be tracked, assessed and nurtured to boost your marketing ROI.

The software is easy to build and use. It offers a number of solutions including a drag-and-drop feature which makes it easy to create and modify web pages, landing pages, blogs posts, and mail templates. It allows users to organize and categorize their business deals in the database, contracts, schedules and track performance as per their set parameters.

HubSpot incorporates a top-of-the-line free CRM, Marketing Hub, Sales Hub, and Service Hub. Support can be accessed via their site, email, social media and phone.

HubSpot CRM


HubSpot CRM reviews

Overall Rating

28 Reviews

Excellent
45%
Good
35%
Average
20%
Poor
0%
Terrible
0%

Amy

BlueWave

11-50 employees

October 2019

HubSpot

Pros:
It is easy to use. I really enjoyed the time I used to work on it. It has helped me use my skills in a better way. It is a nice tool and many companies do use it. I have also added it to my resume as it’s a popular tool.

Cons:
There aren’t any complaints. For me it’s a pretty decent software.

Andrea

Acton Institute

51-200 employees

October 2019

Amazing Tool!

Pros:
It is an amazing tool. I basically use it for event marketing. The email templates are easy to use. To schedule the social media postings are fun and easy as well. This tool helps me save a lot of time. The training conference that took place in Chicago was very helpful and I do feel quite empowered after it.

Cons:
There are a few times when I noticed that the system just hangs whenever I include or exclude an individual contact to an eblast.

Zia

Premium Health Content

1 employee

September 2019

Tool is fantastic, but price is a lot

Pros:
A person with little to zero experience can easily use this tool. It is simple and easy to use. It is a well-designed and intuitive tool. They also provide you with all the useful information that one might need in order to use it.

Cons:
The price of this tool is quite pricey, and there are many other tools that are cheaper in comparison to it, but they aren’t as simple to use as this one. They take annual payments rather than monthly, which is a shame.

MARCO

Axios Systems

201-500 employees

September 2019

HubSpot

Pros:
This tool seems to be the market leader. You can do a lot with the help of this tool. Integrations with other CRMs are easy. Learning how to use the tool doesn’t take much time.

Cons:
Data extraction isn’t as easy as one might think of it. Even after looking at many easy tutorials, it does not look that way.

Joyce

Your6

2-10 employees

September 2019

Great for start-ups

Pros:
Once you learn the tool and know how to navigate through, it gets all easy to go through all the steps in the sales process, etc. The customer service is great. They do offer a lot of online training opportunities which is amazing.

Cons:
Can be a bit complex for people with no tech background.

Casey

Goldline photography

1 employee

August 2019

Great Software

Pros:
It is a great software. It has helped me grow my business. It automated all my marketing needs. I used Facebook ads but that didn’t help me or my business in any ways. Hubspot has been great in every way and I’ll continue to use this system.

Cons:
None so far.

Shana

Miuros

11-50 employees

August 2019

Easy to use

Pros:
I had no experience when it came to using HubSpot and the rest of my team members were already using this software. I had to speed up my learning just to get started with it, and to my surprise, it wasn’t hard at all. I was able to easily see the statuses on all of my accounts and also create marketing campaigns with not much experience. They offer a lot of email templates, which made it easier for me to get started with.

Cons:
It has a very limited set of fonts in the email creation section and those fonts do not match our overall branding, which is kind of an off for us.

Tasha

Universal Lending

51-200 employees

August 2019

It’s a breeze!

Pros:
I like Hubspot. It offers a variety of templates from which I can create the emails that I want to send out. I can easily customize the templates in my own way, which I really like about it. With the help of this tool, I am able to send out custom newsletters to employees. This tool has been amazing for me and my job.

Cons:
There were times when the system would get a bit complicated due to so many features. There are many tasks that do not require a whole lot of features to be used, and that’s what complicated things the most.

Brian

Bm Graphics

1 employee

August 2019

Hubspot.

Pros:
Customer service is great, the team is knowledgeable and are quick in responding. You get what you pay for. The interface is simple and easy. Hubspot is a much better choice than Godaddy. Hubspot notifies you each time your website has been shared and how many people are viewing it, this is something that Godaddy didn’t provide.

Cons:
If you get all the add-ons, it becomes quite expensive.

Valentin

Active Mechanical

51-200 employees

August 2019

HubSpot Tool.

Pros:
Our company isn’t that big. It’s a small 3D printing bureau. I am handling all the email marketing and social media postings and HubSpot has helped me manage it all. The software is completely free, which is something I really like about it. It is very well integrated with its resources like email marketing, sales tool, social media management tools etc, and all this comes free.

Cons:
It isn’t that easy to use and it is not very straightforward. It took me a while to understand the functionalities and even now I do not know its max potential.

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