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ICANotes EHR Software

ICANotes EHR

Claimed

Claimed

Last Updated Dec 8, 2025

Key Takeaways

Generated from the text of customer reviews

ICANotes is a cloud-based EHR designed for behavioral and mental health professionals. Users appreciate its efficient, compliant note-taking capabilities but report challenges with its learning curve. Recent updates introduced improved e-prescribing and patient portal enhancements to support more secure prescribing and streamlined provider–patient communication.

Our Verdict

ICANotes is a dependable choice for behavioral health practices seeking efficient, compliant documentation. Ideal for solo to mid-sized clinics; it streamlines charting and ensures audit-ready accuracy. Pricing is reasonable for its specialized capabilities and long-term value. We recommend it for clinicians prioritizing documentation depth, compliance, and time-saving workflows.

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Overall Rating

Based on 42 users reviews

3.9

Rating Distribution

Positive

74%

Neutral

10%

Negative

17%

Starting Price
$55

/month

Pros And Cons of ICANotes EHR

Pros

  • The web-based software can be accessed from any device

  • Reduces no-shows with strong scheduling features

  • Patient portal and secure messaging improve communication

Cons

  • Some charting tools could be improved

  • Limited customization options

Frequently Asked Questions

The typical users of ICANotes EHR include behavioral health care practices, small mental health group practices, therapists, psychiatrists, and social workers.

Yes, ICANotes EHR is cloud-based.

ICANotes offers flexible pricing plans to suit different practice needs. Full-time clinicians pay $213/month for prescribing, $75/month for non-prescribing, and $55/month for notes only. Part-time clinicians pay $138/month for prescribing, $45/month for non-prescribing, and $35/month for notes only. Additionally, the first non-clinical user is free, with a $25/month charge for each additional user.

ICANotes EHR software provides support via phone, live chat, text, email, fax, form submission, remote support, training, and a knowledge base.

The main features of ICANotes EHR software include a patient portal, charting, appointment scheduling, billing and coding, and clinical documentation.

No, ICANotes does not have an independent mobile app but users can access the software by downloading Microsoft Remote Desktop.

No, ICANotes is not free.

ICANotes integrates with numerous platforms, including Labcorp, QuestDiagnostics, Millennium Health, ClaimMD, Emdeon, Waystar, and more.

ICANotes EHR supports the English language.

Yes, ICANotes EHR does offer a public API.