Overview

Kipu Health offers a comprehensive platform for behavioral health organizations, integrating EMR, CRM, and RCM functionalities to streamline patient care and administrative processes. While some users report the need to occasionally reset passwords, the system's user-friendly design and solid features make it a valuable tool for enhancing treatment efficiency and patient engagement.

Kipu EMR Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integration

Patient Portal

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What Is Kipu EMR?

Kipu EMR is a cloud-based software used in behavioral health centers and addiction treatment facilities. It simplifies how healthcare professionals manage patient data, improving clinical and financial outcomes. 

The software allows physicians to securely store, manage, and analyze patient health records while efficiently monitoring treatment progress, enabling exceptional patient care. Kipu EMR also provides tools for healthcare providers to streamline workflows, reduce administrative costs, and improve patient safety. 

What Is Kipu EMR Best For?

One feature that makes Kipu EMR stand out is its user-friendly design, which makes practice management a breeze. The software's visual dashboard makes it easy for a clinical team to navigate the numerous features, allowing providers to quickly access the information they need.

Furthermore, reports can be generated with a few clicks and data analysis can be viewed in interactive charts.  These features help providers save time by streamlining their workflow and optimizing their practices for success.

Kipu EMR Pricing

Kipu EMR pricing depends on the unique requirements of your practice. Contact our team to discuss your practice needs and get a personalized Kipu EMR cost breakdown today!

Kipu EMR Integrations

The platform integrates with the following third-party integrations:

  • DFM
  • Webhooks
  • ASAM CONTINUUM
  • Chess Health
  • Contexture

How Does Kipu EMR Work?

Here is how you can get started with Kipu EMR:

  • After installation, you will be prompted to create your account
  • Enter general information such as practice name and address
  • Set up billing preferences and processing fees, add provider team members, and complete an initial setup wizard
  • Customize the interface by selecting which tabs you would like to appear on the main dashboard
  • Configure how dashboards are organized and what type of data they display
  • To access additional features, click on the settings icon in the upper right corner of each page
Learn about these features in-depth by scheduling a Kipu EMR demo today!

Who Is Kipu EMR For?

Kipu EMR offers an all-in-one solution and is adapted to the following healthcare organizations:

  • Addiction treatment centers
  • Substance abuse treatment facilities
  • Behavioral health practices
  • Eating disorder centers
  • Medication-assisted treatment

Kipu EMR Use Cases

Based on our analysis of user reviews and KIPU EMR’s current offerings, we have identified some key scenarios where KIPU EMR is a good fit for behavioral health practices:

1. Behavioral Health Providers Improving Patient Care And Revenue Management

KIPU is a suitable choice that helps healthcare providers to streamline workflows, improve clinical communication, and maintain continuity despite payer demands. Its customizable forms and workflow adaptability allow providers to quickly adjust to insurance requirements, helping reduce payment suspensions and operational disruptions. User reviews consistently note improved documentation processes, enhanced communication across care teams, and early identification of medication non-compliance risks. This led to better revenue security and uninterrupted patient care, enabling clinicians to focus more on treatment rather than administrative burdens.

2. Clinical Staff Needing Faster Documentation

KIPU is a good fit for therapists, nurses, and case managers who deal with large volumes of progress notes, treatment plans, and group notes. Reviews frequently mention that KIPU is easy to learn and maneuver, with templates and note duplication reducing the need for repetitive data entry. The platform’s intuitive layout makes it simple to navigate charts and past records, helping staff stay consistent and efficient. While some users would like more flexibility in custom fields, the consensus is that KIPU streamlines clinical documentation, freeing staff to spend more time on direct patient care.

3. Mental Health Organizations Prioritizing Compliance

Medium-sized facilities often face the dual challenge of meeting strict documentation requirements while keeping clinicians productive. KIPU EMR addresses this by providing workflows that are easy for staff to adopt while still aligning with compliance standards. Reviewers from this segment point out that documentation can be completed quickly without compromising accuracy, which helps reduce bottlenecks and administrative strain. This balance translates into smoother operations, reduced compliance risks, and greater bandwidth for focusing on patient outcomes. 

Kipu EMR User Sentiments

Users generally express a high level of satisfaction with KIPU EMR, appreciating its user-friendly design, intuitive interface, and flexibility to adapt to unique workflows without requiring major changes to existing practices.

A user highlighted:

“I'm the CEO of a smaller 32 bed level 1 psychiatric IP hospital and licensed detox. Having used many EMRs over the years, Kipu is probably my favorite. Very user friendly, and the ability to create and/or edit templates internally with a decent degree of robustness and flexibility is great, IMO!”

Users praise Kipu for its user-friendly interface, and the ability to create and edit templates internally with flexibility. This reflects a highly positive sentiment about the software's design and ease of use that benefits hospital operations from a leadership perspective.  

Another user highlighted that:

“I like the Golden thread as it helps to connect treatment plans and goals while helping the therapist to save time for the therapist. The SMART GOALS suggestions help to bring easy to treatment plans.”

Users appreciate the software's ability to connect treatment goals and plans. They also noted that the smart goals suggestions simplify the creation of effective plans, making the process more efficient and aligned with patient needs. This functionality enhances clinical workflows by providing a clear, linked pathway through the entire episode of care, supporting individualized and evidence-based treatment.

Moreover, some users find it less convenient that the KIPU EMR, Academy, and CRM currently require separate logins. While this setup provides secure access to each system, having a unified login for all three could enhance the overall user experience by simplifying access across the different platforms. 

Is Kipu EMR Right For You?

Are you in search of a unified, comprehensive EMR for behavioral health practices that help enhance the patient journey? Kipu might just be what you're looking for. The award-winning platform has extensive partnerships with FoRSE, HITRUST, and the National Association of Addiction Treatment Providers.

The premier cloud-based solution guarantees security and scalability, adjusting to your practice's needs as it expands. The platform includes valuable add-ons that enhance functionality and improve user experience.

Furthermore, the RCM system improves cash flow and reduces administrative burden. Additionally, the platform’s seamless integration of EMR, RCM, and customer relationship management (CRM) provides users with a cohesive and unified experience.

Still uncertain if Kipu is the right choice for you? Reach out at (661) 384-7070 and allow our team of experts to help you make the best decision for your practice.

Kipu EMR Features

Kipu EMR delivers high-quality telehealth services to patients. The platform enables healthcare professionals to connect with patients regardless of their physical presence in the treatment center. Kipu also provides tools for remote diagnosis, treatment scheduling, and medication management.

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The software offers a treatment planning tool that allows healthcare providers to easily create and share treatment plans with patients. Providers can identify treatment goals, assign tasks, track progress, and measure patient outcomes. Kipu also provides tools for communicating with other healthcare providers and managing medication orders to ensure a collaborative care plan is implemented.

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Kipu EMR's claim submission feature simplifies submitting insurance claims. It allows providers to set up their own templates, file multiple claims at once, and customize the information they enter for each claim. The system is designed to help reduce errors and increase accuracy with automated validation checks. Kipu also incorporates an electronic signature feature to ensure the secure processing of all documents.

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The platform offers patient billing that streamlines the process of collecting patient payments. The software allows providers to create customized payment plans, set up automated reminders, and access detailed reports to monitor patient account activity.   Kipu also includes an automated credit card processing module that helps expedite collections. Additionally, it provides a secure patient portal, making it easy for patients to access their billing information online.

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The EMR software provides reporting features that help providers monitor the performance of their practice. Various reports can be generated, including patient summaries, claim status, and collections analysis. The software includes customizable templates for each report and interactive charts to simplify data visualization. This allows providers to make informed decisions about their practice to optimize workflow and maximize efficiency. 

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Kipu's efficient revenue management is possible due to a comprehensive system designed to provide visibility into all aspects of the revenue cycle. It streamlines the financial processes of a practice, from patient intake to final payment, ensuring accuracy and efficiency. The collaborative EMR system allows for seamless data flow, reducing administrative burden and enhancing financial performance. This results in improved cash flow, reduced denials, and increased operational efficiency.

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Pros And Cons of Kipu EMR

Pros

  • Interactive and user-friendly interface

  • Highly customizable

  • Accurate reporting

  • Extensive feature set

  • Excellent customer support and issue resolution

Cons

  • Retrieving deleted forms and fields can be improved

  • Frequent updates may cause disruptions

  • Can benefit from better onboarding guidance

Kipu EMR Reviews

Total 194 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

85%

4

Stars

13%

3

Stars

1%

2

Stars

1%

1

Stars

0%

Share your experience

M

Melinda

Hospital & Health Care, 51-100 employees

Less than 6 months

5.0
Jun 01, 2024

Melinda Kipu Review

Pros

I love how user-friendly Kipu is compared to Next Gen which my previous company used. Kipu is also easy for me to learn!

Cons

I really do not have anything negative to say about Kipu.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tammy

Mental Health Care, 51-100 employees

Less than a year

5.0
Jun 01, 2024

No More Headaches

Pros

In my career, I've used several EMRs and Kipu is the easiest. Setting it up is simple and writing notes takes 5 minutes or less. Kipu is the best I have used so far.

Cons

I do not have any complaints as Kipu is the easiest system I have used mentioned before.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jennilyn

Medical Practice, 11-50 employees

Less than a year

5.0
Jun 01, 2024

Happy RN-Hypnotherapist

Pros

After 35 years as an RN using various charting systems, I find Kipu to be efficient, simple and timely. I highly recommend it to any healthcare organization.

Cons

I frequently have to reset my password which frustrates me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Frequently Asked Questions

Kipu EMR offers support via phone, email, fax, and a robust social media presence.

The typical users of Kipu EMR include small to large-sized medical facilities and hospital healthcare systems that deal in behavioral health, addiction treatment, eating disorder treatment, substance abuse treatment, and more.

Kipu EMR supports the English language.

Yes, Kipu EMR does support mobile devices.

No, the software does not offer a mobile app.

Kipu EMR integrates with various third-party apps, including DFM, Webhooks, ASAM CONTINUUM, Chess Health, and Contexture.

Yes, Kipu EMR offers an API.

The software pricing plans are based on the unique needs of the practice. Contact us to get a personalized Kipu EMR cost quote today.