softwareiCoachFirst streamlines coaching with continuous feedback and development. With features like dynamic reporting, training, and linked assessments, managers gain insights to guide growth strategically. While setup requires onboarding staff, top brands rely on iCoachFirst to enhance motivation and performance through an integrated approach to development.
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TalentFirst, or iCoachFirst, is a cloud-based performance management platform offering real-time coaching, feedback, and collaboration solutions. It’s a flexible mobile application designed to significantly enhance how companies coach and engage their sales teams, particularly in the life sciences field. The software addresses the need for continuous, real-time feedback and development, which is critical to employee growth.
The vendor did not disclose any information regarding its third-party integrations.
iCoachFirst is ideally suited for organizations of all sizes across multiple industries and sectors, such as:
Do you need help to effectively coach your remote workforce? iCoachFirst might help elevate field development and coaching programs. It is a training solution that prioritizes security and compliance with robust protocols like bank-level SSL data encryption, HIPAA compatibility, and ISO 27001 certification. The scalable cloud architecture easily supports growing teams of all sizes. The software is trusted by top Fortune 500 industry brands and used internationally by over 5000 workforces. Popular life science clients include AstraZeneca, Abbott, and GlaxoSmithKline.
The software allows managers to conduct individual and group coaching sessions. Notes, documents, and other details can be recorded and stored in representatives' profiles during sessions. Over time, profiles build a comprehensive performance history for each individual. Managers gain a holistic view of development areas and past discussion topics.
See How It WorksThe platform provides insights and detailed reports into coaching activities that track key metrics like coverage rates for field staff, the total number of coaching sessions held, competencies assessed, and training modules assigned. Drilling down into individual records, managers can view coaching notes, goals progress, and more. This level of transparency and reporting allows leaders to identify gaps, spot trends, and ensure coaching efforts are effective and impactful.
See How It WorksIt enables continuous feedback through the mobile platform. Users can record and share quick voice or video notes, photos, and survey responses to provide regular coaching and checks between scheduled sessions. This feedback loop helps representatives constantly understand where they stand, and managers can address issues promptly.
See How It WorksiCoachFirst connects to popular learning management systems (LMS) and customer relationship management (CRM) platforms to fully integrate training into the coaching experience. Managers can seamlessly assign relevant modules, videos, and materials. Linking specific training to goals and competency gaps drives higher completion rates.
See How It WorksCompetency evaluations are simplified through customizable digital assessments. Test results and certifications can be recorded over time in employee profiles. Longitudinal visibility into evolving skill levels provides objective performance insight for goal setting and verifying development.
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