Mailchimp is used by millions of users around the world for its web-based marketing automation and email marketing services. The application offers a number of unique tools for B2B and B2C businesses of all sizes to easily generate targeted mails, manage and track social media ad campaigns, automate responses and more. Users can share newsletters on social platforms and track engagement. It also enables users to collect and assess email responses. There are various comprehensive formats to view customer engagements and graphical data representation. The analytics feature generates comprehensive reports for users to monitor customer interactions and ad hoc reports.

Mailchimp has an interactive interface with a drag-and-drop feature. it also enables users to schedule emails, create custom invitations, analyze better sales and marketing tactics, as well as design, share and track email newsletters from any location. The application integrates with 3500+ sites and apps, with over 200 partner companies. It is supported by both iOS and Android enabled devices.

Mailchimp

Mailchimp

Mailchimp reviews

Overall Rating

18 Reviews

Excellent
67%
Good
28%
Average
6%
Poor
0%
Terrible
0%

Momoko

Sabai Thai Spa

51-200 employees

October 2019

Fast way of communication

Pros:
It is easy to create email campaigns, content and all. I like the templates that they offer and how easy it is to just drag and drop and make things the way you like it for your customers. I can schedule my emails to go out at a certain time and day. I thoroughly enjoy creating emails. It is fun and easy to use.

Cons:
No complaints as such. Would like to have more templates to choose from, and stock images as well.

Elizabeth

Palmetto Dunes POA

51-200 employees

October 2019

Hangs a lot

Pros:
It is quick and easy. Creating emails, updating contacts and viewing reports are all so easy to do.

Cons:
I can’t randomly edit the text boxes. I have noticed a lot of bugs in MailChimp. Fifty percent of the time when I send a test email, it takes almost over an hour for it to actually go.

Lucy

Cognition Education

11-50 employees

October 2019

Useful tool

Pros:
Easy to customize emails. Offers email templates. Drag and drop facility. Simple design. Easy to learn. Fun to use. I’ve had a positive experience with this tool and have no intention of using any other software for emails. A very useful tool.

Cons:
The free version has a few limitations which at times gets quite frustrating, like when we are unable to re add contacts to an audience.

Allyssa

Falls Baptist Church

11-50 employees

September 2019

Great software!

Pros:
I am very pleased with what Mailchimp has offered, all the features are amazing, and I really enjoy using it. The emails can be created easily, by the drag and drop feature. They have email templates as well. It is a great tool and I would recommend using it.

Cons:
A bit complicated to operate for someone who is not a tech/business person. They can make it a bit more user-friendly.

John

Second Baptist Church

2-10 employees

September 2019

Good free Email Software

Pros:
It is a great tool, plus its free, which makes it much better. It fits right into my budget. It makes my emails look professional and helps me create those emails quite effortlessly.

Cons:
Trying to find the email that has been removed can be a bit hard sometimes.

Austin

EX Church

2-10 employees

August 2019

Mailchimp

Pros:
This software is literally a life saver. It helps you save a lot of your time. We use it for our church to keep everyone updated with whatever is going on, events etc. It has this great feature to schedule the emails to be sent out at a specific time.

Cons:
Takes a little while to figure out how things work. After that everything becomes very easy to do.

Ann

Dreamcasters

2-10 employees

July 2019

Simple and easy.

Pros:
It’s not much of a hassle to create emails and send out email blasts. It is easy to learn and use. I enjoy creating emails with their drag and drop feature. It is very flexible. You can change the size, font, add colors and do a lot more.

Cons:
It does not allow you to upload video clips directly to Mailchimp. Video uploading is a long process, as you first have to upload it on YouTube and then you add the link to Mailchimp.

Jennifer

PS 31 PTA

2-10 employees

July 2019

Free Software

Pros:
Gmail doesn’t allow you to send out a lot of emails, so we got this. It is an incredible tool. It helps us send around 800 emails in one go just by a click. Designing emails is quite easy as well. Just a drag and drop thing. The moment we started using this tool, our lives have been a lot easier and we’ve jumped from start up to being a real organization.

Cons:
It used to be completely free, but now they’ve added a paid plan to it, which is why they’ve taken some of the good email templates that I used before.

Dara

Makers N Shakers

1 employee

July 2019

Great tool.

Pros:
It is a great tool, and the offers they have are really great. Previously I used their free version, and I really liked how much I was able to do. It covers all the important features and functionalities that I require.

Cons:
It wasn’t easy to use before, but now they’ve improved.

Craig

Wellspring Chiropractic

2-10 employees

July 2019

Great look.

Pros:
With this tool, I get a feeling of certainty and establishment. This tool has a great look especially for my small business. This tool has made communication with my patients a lot easier and professional. It is efficient, and whatever you create gives an expensive look to it.

Cons:
It needs to improve their spam filters, it doesn’t seem to work right.

Our EHR consultants can help narrow down software options for you based on your price range and needs.

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