Last Updated

Overview

Fello's AI teammate, Felix, transforms a stagnant contact database into active seller and buyer conversations. While some customers believe the data cleanup tools should be improved, the majority characterize the initial setup as simple and stress-free, allowing teams to identify real opportunities without adding additional labor.

Fello Specifications

  • Campaign Management
  • Lead Generation
  • Customer Segmentation
  • Email Marketing

Fello Features

Living Database Enrichment

Fello uses public information, MLS data, and various independent house valuation sources to convert each contact into a complete homeowner profile. Instead of simply a name and an old email, agents may view estimated equity, loan terms, last selling date, and house value changes, which are updated daily. This means that an agent's database is no longer a static list, but rather a live source of who is ready to make a move.

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AI-Powered Nurture Decisioning

The platform decides what each homeowner should be taught next and when, and adjusts the plan as new data arrives, such as a shift in equity or a change in market conditions. There is no need for manual campaign creation because the system reads each contact's condition and responds automatically, via whatever channel is most appropriate. This keeps each contact moving forward without requiring an agent to prepare or trigger anything themselves.

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Real Estate-Specific Email Builder

Fello features an ‘Email Builder’ that allows agents to create branded campaigns with a drag-and-drop interface, rather to using a broad marketing platform like Mailchimp or Constant Contact. It has AI-assisted editing, dynamic content blocks, and lead capture widgets built into the templates. Agents may create a professional email from beginning in minutes or start with a proven template, eliminating the need for outside design assistance.

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Property Intelligence And Market Visibility

By monitoring real estate transactions across buyer and seller activity as well as their own database, Fello's Property Intelligence products provide teams with a broader perspective of the market. Agents may track team performance, including which contacts sold and whether it was with them or a rival, and view real-time market fluctuations. Leadership now has a better understanding of where business are won or lost throughout the entire pipeline, not just at the level of individual contacts.

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Buyer-To-Seller Lead Scoring

This feature rates each contact based on characteristics like data accuracy, previous campaign activity, and mortgage or equity status, and then ranks them according to their likelihood of becoming a seller. Qualified possibilities are quickly synced into a team's existing CRM, and marketing can include direct mail as well as digital platforms for contacts who prefer to engage offline. This converts a buyer database that would otherwise go untouched into a continuous list of prioritized vendor opportunities.

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Pros And Cons of Fello

Pros

  • Users find the onboarding process smooth and stress-free

  • Users appreciate how intuitive the platform's design is

  • Fello's support team is praised for being responsive and helpful

Cons

  • Some users wish the platform surfaced a larger pool of motivated sellers

  • Users feel the data scrubbing capabilities could be improved

Fello Pricing

Growth

Scale

Enterprise

  • 3,000 active contacts (+ more anytime)

  • 3 Copilot seats

  • Continuously updated living database

  • Personalized 1:1 automated marketing

  • Ask Felix

  • Workspace and iOS App

  • Unlimited users

  • All Growth features, plus:

  • 10,000 active contacts

  • 10 Copilot seats

  • Shared inbox for easy call routing

  • Increased monthly email volume

  • Dedicated 1:1 onboarding & support

  • All Scale features, plus:

  • 40,000 active contacts

  • 20 Copilot seats

  • Custom permissions

  • Elevated support & response times

Disclaimer: The pricing details were last updated on Aug 21, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Fello Reviews

Total 8 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

88%

4

Stars

13%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

DS

Dillar S.

Not Specified, 11-50 employees

4.0
October 2024

“Stunning Real Estate Visuals”

Pros

The ease of use, excellent customer support and smooth integration with our existing systems and CRMs make Fello a hit with my real estate team!

Cons

I'm still learning all the features and I know I'm not using Fello to its full potential yet.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

ZG

Zach G.

Sales, 11-50 employees

5.0
October 2024

“EXCELLENT SYSTEM WE IMPLEMENTED IN OUR BUSINESS THIS YEAR”

Pros

Onboarding was such a breeze and we got started with our sellers and past clients in no time.

Cons

I wish there were an easier way to integrate with Lofty.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RB

Rachelle B.

Sales, 11-50 employees

5.0
September 2024

“Our fantastic experience and insights with the Fello platform”

Pros

What stands out most about Fello is its real time overview of our entire database. It allows us to track how clients are interacting with email clicks and opens. I also love the automated postcard feature for drop off site visitors. Also the platform's listing and cash offer net sheets have been invaluable for us. It helps us send offers and build net sheets for both traditional listings and cash offers. We also love the mortgage balance and details feature, which we use daily. The engagement with our leads is top-notch, and the Real Sellers report helps track agent performance. The customer support is unmatched and I wish every company offered the level of service that Fello provides.

Cons

I think there are no major downsides but I would love to see a daily view of hand raisers. Something like a dashboard that highlights people with significant engagement over the last 24 hours would help agents reach out easily instead of searching manually.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Frequently Asked Questions

What language does Fello support?

The vendor offers support in English.

Does Fello have a mobile app?

The vendor offers a dedicated mobile app for iOS.

What level of support does Fello offer?

Support is available via online booking sessions.

What other apps does Fello integrate with?

Fello software integrates with multiple third-party apps such as Sierra Interactive, Movoto, Homeward, NextHome, SOLD.com, Tom Ferry, and Inside Real Estate.

Who are the typical users of Fello?

Common users of Fello include solo agents, large teams and brokerages, inside sales agents (ISAs), mortgage professionals, and insurance agents.

What types of pricing plans does Fello offer?

Fello pricing starts at $499/month under the Growth plan. Other plans are Scale at $799/month and Enterprise at $2,000/month. Get a tailored Fello price quotation today.

Does Fello offer an API?

Yes, Fello does provide API access.