Last Updated
Overview
Mozeo is a reliable business marketing platform that is designed to improve customer communication with a range of features, including automation, team collaboration, and integration. While it has limited contact management features, Mozeo software provides a user-friendly interface and scalability, which makes it a valuable tool for different businesses.
Overall Rating
Based on 10 users reviews
4.8
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Mozeo Specifications
- Campaign Management
- Lead Generation
- Customer Segmentation
- Analytics and Reporting
What Is Mozeo?
Mozeo is a marketing platform that enables organizations to send SMS and MMS messages to customers for marketing, alerts, and engagement. The platform supports automation and group messaging, which helps businesses manage customer communication more efficiently without bringing in complex tools. Mozeo features include message scheduling, contact group organization, and delivery tracking to keep outreach simple and effective which makes it a dependable choice for the businesses and platforms.
Mozeo Pricing
The Mozeo cost breakdown ranges across the following five packages:
- Starter Plan: $30/month
- Plus Plan: $50/month
- Pro Plan: $100/month
- Business Plan: $190/month
- Enterprise Plan: $370/month
Disclaimer: The pricing is subject to change.
Mozeo Integrations
Who Is Mozeo For?
Mozeo is designed for businesses across various industries, including:
- Retailers
- Restaurants
- Real estate
- Healthcare
- Service providers
Is Mozeo Right For You?
Mozeo provides businesses with an efficient way to enhance customer communication through SMS. With strong security standards in place, Mozeo ensures that customer data is well protected. Mozeo features, such as automated messaging and real-time analytics, help improve efficiency and customer engagement whether you are in retail, healthcare, or services. The platform is a dependable choice for businesses that are looking for a reliable way to communicate with their customers and align their marketing strategies.
Still unsure about Mozeo? Contact our support team at (661) 384-7070 for further guidance.
Mozeo Features
SMS and MMS Messaging
Mozeo enables businesses to send both SMS and MMS messages, offering a versatile way to communicate with customers. Businesses can use simple text messages for quick updates or include multimedia like images and videos to make messages more engaging. This feature is especially valuable for sending marketing promotions, appointment reminders, or providing customer support, allowing businesses to connect in different ways.
Messenger
Mozeo’s Messenger tool integrates with the business website, which makes it easy for customers to contact the team directly. The feature allows for real-time conversations, enabling businesses to answer customer inquiries and provide support right away. This tool is particularly useful for engaging visitors on the spot and helping businesses deliver a more personalized customer experience.
Voice
With Mozeo’s voice feature, businesses can manage both calls and voicemails without complications. Calls can be forwarded to any number, ensuring that businesses never miss an important call, even if the primary line is unavailable. Voicemail management is also made straightforward, with easy access to messages that need a prompt follow-up from the team.
Live Chat
Mozeo’s live chat feature facilitates instant communication between businesses and website visitors. By offering real-time responses to inquiries, businesses can resolve questions or provide support quickly and efficiently. This tool helps build stronger customer relationships by providing immediate assistance, which can significantly improve visitor satisfaction.
Appointments
The appointments feature in Mozeo simplifies scheduling by allowing customers to book time online. This feature removes the hassle of phone calls or emails to find an available time slot, making the process more efficient. Whether for consultations, meetings, or services, businesses can easily manage appointments, ensuring a smooth experience for both the business and its customers.
Pros And Cons of Mozeo
Pros
Bulk texting is efficient, with quick contact uploads
Customer support is responsive and always ready to assist
Opt-out tracking and message delivery are reliable
Simplifies communication, saving time on routine updates
Cons
Page refreshes can cause you to lose your spot in the inbox
Conversation threading could be expanded to follow replies easily
Formatting MMS messages and landing pages can be tricky at times
Mozeo Reviews
Total 10 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars80%
4
Stars20%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Small-Business, 11-50 employees
“Works smoothly with my orthodontic system”
Pros
I've been using this software my whole career and honestly, it just works. It plays really well with my software and I've never had any issues with it.
Cons
Honestly the only downside I can think of is that It costs money. Other than that, I've never run into any issues. It does exactly what it's supposed to do.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Small-Business, 11-50 employees
“Really good service”
Pros
Their chatbox support is hands down the best I've ever used. Quick, helpful and way better than anything else out there.
Cons
I just wish I could get more numbers on one account. That's been a limitation for me.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Small-Business, 11-50 employees
“Fits my marketing company needs”
Pros
What I love most about It is how well it fits into my workflow. I don't have to waste hours figuring things out or dealing with a complicated setup. I just jump in, send my messages and move on. It's very user friendly for bulk messaging, editing and scheduling. I don't have to stress about how to use it which gives me more time to focus on the stuff that actually matters. It's smooth, flexible and just makes life easier.
Cons
The software works great but it can get kinda pricey especially if your message volume goes up and down from month to month. Some months I'm sending way more and that makes the cost less predictable. It's tough to budget when your usage isn't consistent. The flexibility is nice but it also means some months cost way more than others. It's something to watch out for if you're trying to stay on top of your budget.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Mozeo offer an API?
Yes, Mozeo provides an API.
Who are the typical users of Mozeo?
Mozeo serves a wide range of businesses across retail and restaurant industries, including liquor stores, convenience stores, fast food establishments, and cafes.
What level of support does Mozeo offer?
Mozeo provides support via phone, email, chat, and a comprehensive knowledge base.
Does Mozeo have a mobile app?
No, Mozeo doesn't offer a dedicated mobile app.
What other apps does Mozeo integrate with?
Mozeo third party integrations have not been officially listed. Book a Mozeo demo to learn more.
What language does Mozeo support?
Mozeo primarily supports English.
What types of pricing plans does Mozeo offer?
Mozeo pricing plans include Starter: $30/month, Plus: $50/month, Pro: $100/month, Business: $190/month, Enterprise: $370/month.