iKnowMed

What Is iKnowMed?

iKnowMed is a web-based Electronic Health Record (EHR) system designed specifically for hematology and oncology practices, with a focus on the needs of community cancer care. Originally developed by McKesson Specialty Health and now part of the Ontada ecosystem, iKnowMed brings together patient information, oncology-specific clinical guidance, treatment decisions, care coordination, and patient engagement in a connected care environment.

Unlike general-purpose EHRs, iKnowMed is built around the clinical demands of cancer care, where treatment decisions often depend on evolving guidelines, biomarker information, and longitudinal patient data. This specialized approach helps oncology practices assess patient needs and make informed treatment decisions at the point of care.

What Is iKnowMed Best For?

The platform stands out with its mobile app that gives hematologists and oncologists access to key patient information beyond the office through iPhone, iPad, and Apple Watch. The mobile experience extends iKnowMed EHR to settings such as hospital rounds, meetings, and other points of care, where providers can review patient charts, lab results, diagnoses, treatment regimens, and medications without returning to a workstation. The app also enables providers to handle clinical actions, including reviewing lab results, sending prescriptions, and communicating with care team members. The Apple Watch integration offers access to the Visit List and patient demographics. Enabling providers to view upcoming appointments and messages through watch-face complications.

How Much Does iKnowMed Cost?

Typically, iKnowMed pricing starts at $55,000/year. In addition to this estimated base subscription cost, practices may incur the following additional expenses:

• Implementation And Workflow Configuration: $10,000–$50,000+ (one-time), depending on the complexity of system setup, oncology workflow mapping, and configuration of templates, dashboards, order sets, and user permissions
• Data Migration: $5,000–$30,000+ (one-time), with costs varying based on the volume, format, and complexity of patient records transferred from a legacy EHR
• Staff Training And Onboarding: $3,000–$20,000+ (one-time), influenced by the number of users, staff roles, and depth of training required across clinical and administrative workflows
• Interface And Interoperability Setup: $5,000–$25,000+ /interface, with pricing shaped by the type and complexity of connections required for laboratories, pharmacies, imaging systems, hospitals, billing systems, or other applications
• Interface Maintenance: $1,000–$5,000+ /interface/year, based on the number of connected systems and the level of ongoing monitoring, updates, troubleshooting, and maintenance required

Users generally view iKnowMed price as higher, with its value tied to oncology-specific workflows and decision support rather than general EHR functionality alone.

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

iKnowMed Integrations

The vendor has not provided details about third-party integrations for this software.

How Does iKnowMed Work?

Here's a step-by-step guide to use iKnowMed features:

• Log in with authorized credentials to access the EHR
• Open the patient chart to review diagnoses, medications, history, and prior treatments
• Document the encounter using oncology-specific notes and templates
• Create or update the treatment plan and select the appropriate regimen
• Enter chemotherapy, immunotherapy, supportive care, medication, lab, or imaging orders
• Review laboratory, imaging, and molecular results
• Track treatment activity, medication administration, and patient progress
• Update the care record and coordinate follow-up with the care team

Who Is iKnowMed For?

The software is designed for oncology practices of all types and sizes. It is typically used by:

• Oncologists
• Hematologists
• Cancer care centers
• Community-based cancer care facilities 

iKnowMed Use Cases

After evaluating iKnowMed software, we identified several situations in which it could perform particularly well, including:

Community Oncology Practices Balancing Standardized And Personalized Care

Independent oncology practices may need to make treatment decisions that reflect both established clinical guidance and the needs of individual patients. iKnowMed fits this setting by bringing oncology-specific clinical information, evidence-based guidelines, and treatment pathways into the point of care. It gives providers a more consistent clinical reference while allowing treatment decisions to account for each patient’s circumstances.

Practices Managing Complex Chemotherapy And Infusion Regimens

Oncology practices administering chemotherapy, immunotherapy, and supportive treatments might need to coordinate regimens, dosages, schedules, and medication orders across repeated visits. iKnowMed supports these demands by organizing treatment regimens within the patient record and linking relevant medications, instructions, and treatment details. This way, providers can get a clearer view of what has been ordered, what has been administered, and what is planned next.

Oncology Groups Coordinating Care Across Multiple Providers And Settings

Cancer treatment often involves oncologists, nurses, pharmacists, laboratories, hospitals, and other care providers. When several people contribute to a patient's care, gaps in patient information can make coordination more difficult. iKnowMed brings patient records and care-related information into a shared clinical environment, giving participating providers greater visibility into the patient's history and current treatment. The system's centralized data and coordination tools can help teams stay aligned and minimize communication gaps throughout the care journey.

Practices Incorporating Lab And Biomarker Results Into Treatment Decisions

Oncology practices frequently need to consider laboratory findings and biomarker information when determining appropriate treatment. iKnowMed gives providers access to lab results, historical trends, and other clinical information within the patient record, helping them review diagnostic information alongside the patient's broader clinical context. This could be useful when providers need to track changes over time and assess how they may affect a patient's care.

Practices Managing Ongoing Patient Follow-Up And Care Team Communication

Cancer care typically involves repeated visits, changing treatment plans, new test results, and ongoing communication among members of the care team. iKnowMed allows providers to reference patient information while communicating with other care team members, including messages linked to specific patients and clinical results. It supports practices where timely follow-up depends on keeping clinical conversations linked to the relevant patient record rather than managing them separately.

Is iKnowMed Right For You?

iKnowMed might be a suitable fit if you need an oncology-focused EHR that can support changing practice demands without moving away from specialized cancer care. Ontada moved iKnowMed to the Microsoft Azure cloud in January 2026 to support its current users, future capacity, and ongoing product development.

The platform supports interoperability through the Carequality framework and Health Information Exchange (HIE) capabilities. It can also enable the exchange of patient records through standardized Consolidated Clinical Document Architecture (CCDA) documents. Additionally, iKnowMed EHR enables bidirectional information exchange for transitions of care and referrals. It also supports patient-authorized third-party access through SMART on FHIR and HL7 standards.

The software supports HIPAA privacy and security requirements, while user access can be managed through centralized identity controls such as Okta for applicable practices. Ontada has also completed an ISO 9001:2015 Stage 2 certification audit for iKnowMed.  

Ontada was recognized by the White House Cancer Moonshot in early 2024 for its work on data standards adoption, which aimed to support better cancer care through improved EHR records. The organization also received the MedTech Breakthrough Award 2024 for Best Overall Medical Data Solution Provider.

iKnowMed may be less suitable for general medical specialties or practices that do not require oncology-specific clinical and treatment capabilities.

Still not sure if iKnowMed EHR is the right choice for you? Contact us at (661) 384-7070, and we will help you make a well-informed decision.