Medsphere Systems EMR Software

Simple and Powerful!

Pros

One thing I admire about this system is that they continue to release updates for the software with the passage of time. This makes accessing patient files and customizing templates very easy. We are pleased with both the product and the service.

Cons

Nothing worth mentioning right now.

The Smart Way to go!

Pros

It has made billing and filing insurance claims far easier than ever. We can easily monitor sales and get updates.

Cons

Early on, there was some difficulty with the patient portal, but this was quickly overcome by customer support.

A YES from us!

Pros

Our office has been much more efficient and profitable after we purchased Medsphere Systems. Great team, great customer service. Overall experience, Perfect.

Cons

Some features might use some slight improvement, as they arent as good as some of the other software Ive used.

50/50!

Pros

I like how the system is Intelligent, intuitive, and adaptable. Weve been using this platform for our practice, and its been a great cost-effective choice.

Cons

Even after we have uploaded updates, patients have confirmed not seeing them on the patient portal which has caused major confusion among the staff.

Super Reliable

Pros

A big fan of their billing feature. Their templates are also very easy to customize.

Cons

Honestly, the biggest drawback is that the updates are not notified timely on the portal and that causes some confusion among the patients. If they can fix this problem it would be a really good software.

Perfect EHR partner

Pros

Medsphere gets everything right with the billing feature allowing you to change details and calculate insurance claims too.

Cons

The document scanning feature does not always work and requires many clicks.

Worked out for us

Pros

The information saves with just a click and patient charts get updated for all users. We have had no trouble with billing either.

Cons

It takes time to access the insurance provider details.

Free trial user

Pros

We used the free trial version and it has been very helpful in day to day tasks related to practice management.

Cons

The customization process is complicated and you need someone with a technical background to do it.

Worse for wear

Pros

Initially it worked well and all the patient charts helped us get organized.

Cons

It does not work anymore and there are so many bugs. We have to get on the phone with the customer service every day.

Too good to be true

Pros

We are glad we found Medsphere because it has everything our practice needs. Now we no longer have to worry about billing and insurance and have hired new staff who got trained on it without any issues.

Cons

NA