Last Updated Feb 10, 2026

Key Takeaways

Generated from the text of customer reviews

Nextech EMR is a specialty-focused EHR and practice management platform that is best for dermatology, ophthalmology, orthopedics, and plastic surgery practices. The platform offers intuitive navigation but causes occasional workflow disruptions after updates. Recently, Nextech announced new eyecare innovations, including AI-driven charting, integrated optical software with Ocuco, and CRM tools for patient management.

Our Verdict

Nextech is a strong choice for specialty practices handling high patient volumes and complex scheduling needs. Its usability and workflow design support medium to large clinics aiming for efficiency and smooth coordination. While pricing may feel premium for smaller setups, it delivers solid long-term value and reliability for established practices.

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Overall Rating

Based on 154 users reviews

3.9

Rating Distribution

Positive

74%

Neutral

16%

Negative

10%

Starting Price
Custom

Nextech EMR Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integration

Patient Portal

View All Specifications

What Is Nextech EMR?

Nextech EMR, acquired by TPG, is part of a platform that precisely delivers end-to-end capabilities aligned to the needs of specialty practices. Everything works in unison to boost clinical efficiency, empower more meaningful care, and improve financial performance. The secure, intuitive technology automates specialty-specific clinical and operational workflows to improve the quality of the patient experience and deliver better outcomes. 

What Is Nextech EMR Best For?

The software is known for its specialty-specific templates and features. It allows efficient documentation for complex specialty notes. The platform automatically captures billing codes and creates referrals with its custom templates. It also has custom reports to track marketing ROI and staff performance.

How Much Does Nextech EMR Cost?

Nextech EMR pricing is customized based on your specific needs and requirements. Contact us for a tailored Nextech EMR pricing quote.

Nextech EMR Integrations

Nextech EMR software supports integration with a variety of third-party applications, which include:

How Does Nextech EMR Work?

Here’s how to get started with the Nextech systems after logging in:

  • Access the customizable dashboard that aggregates important feeds and tasks
  • Search for existing patients or add new patient profiles to the database
  • Select a patient chart to view their demographic and clinical information
  • Launch specialty-specific templates to document office visit details
  • Record orders, prescriptions, diagnoses and procedures for the patient
  • Save updates and attach files like images, lab results as needed
  • Check schedule and assign patients to time slots or add appointment
  • Use integrated features to perform billing, coding and eligibility checks
  • Access analytics and reports to monitor key metrics and charts
  • Log out securely after finishing tasks to ensure compliance
Schedule a free Nextech Demo to learn more about its integration arrangements!

Who Is Nextech EMR For?

Nextech EMR software  is designed for practices of all sizes across the following healthcare specialties:

  • Orthopedics
  • Plastic Surgery
  • Med Spa
  • Dermatology
  • Ophthalmology
  • Optometry

Nextech EMR Use Cases

Based on our analysis of user reviews and Nextech EMR's current capabilities, we have identified key scenarios where this platform is particularly well-suited for specialty practices seeking integrated clinical and business management tools:

1. Specialty Practices Requiring Customized Clinical Workflows

Nextech EMR demonstrates strong applicability in ophthalmology, orthopedics, plastic surgery, and dermatology practices where standardized EMR systems often fall short. These specialty practices benefit from the platform’s imaging integration, clinical documentation, and specialty-specific templates that streamline charting, and improve efficiency during patient encounters. Practices that need to capture detailed visual assessments, and procedure documentation find value in workflows designed around their specific care delivery models.

2. Ambulatory Surgery Centers Coordinating Clinical And Operational Data

Facilities that perform high volumes of outpatient procedures require tight coordination between scheduling, clinical documentation, and billing processes. Nextech's integrated approach addresses this by connecting pre-operative assessments, intraoperative notes, and post-op follow-up that feeds directly into revenue cycle management. This reduces administrative handoffs and documentation gaps that typically occur when surgery centers use disconnected systems for clinical records and practice management.

3. Image-Intensive Practices Managing Diagnostic And Cosmetic Photography

Practices that rely heavily on clinical photography, such as dermatology clinics tracking treatment progression or plastic surgery practices. The platform’s built-in image management tools allow providers to integrate photography directly into patient charts, compare before-and-after documentation, and maintain visual records that support both clinical decision-making and patient communication. This eliminates the workflow friction of managing images in separate systems or relying on consumer-grade photo storage solutions.

4. Multi-Provider Groups Seeking Consolidated Revenue Cycle Management

Group practices with multiple providers and payers face complexity in claims submission, denial management, and payment posting across different service lines. The software's revenue cycle features handle this complexity by allowing practices to track claim status, identify billing bottlenecks, and manage collections without toggling between separate practice management software. Practices that have struggled with fragmented billing processes or revenue leakage benefit from having financial performance visibility tied directly to clinical documentation.

5. Practices Transitioning From Paper-Based Or Legacy Systems

Clinics moving away from paper charts or outdated EMR platforms often need implementation support and flexibility to adapt their existing workflows into a digital format. Nextech's deployment model and specialty focus make it suitable for practices that require guided migration assistance and are willing to invest in training to adopt digital documentation. 

Most Positive Sentiments

Least Negative Sentiments

Navigation & Ease Of Use

Billing & Claims Management
  • 75% were Positive  
  • 10% were Negative  
  • 15% were Neutral
  • 20% were Positive  
  • 70% were Negative  
  • 10% were Neutral

Users appreciate the platform’s intuitive navigation and logical flow for managing patient records, scheduling, and documentation. Once familiar, staff can move between modules efficiently without confusion.

A user said: “I like how easy it is to move patients around — the system doesn’t get confused.

Many practices report issues with billing workflows, claim tracking, and insurance processing. Users find the system complex and prone to lost or delayed claims.

Specialty-Specific Customization

Scheduling & Calendar Reliability 

  • 70% were Positive  
  • 15% were Negative  
  • 15% were Neutral/Mixed
  • 25% were Positive  
  • 60% were Negative  
  • 15% were Neutral/MIxed 

Reviewers consistently mention Nextech’s strength in customizing templates and workflows to suit specialties like dermatology, ophthalmology, and plastic surgery. This flexibility makes it easier to align the system with clinical practices.

Several users describe the scheduling interface as inconsistent jumping to wrong dates or failing to reflect changes. This creates confusion during appointment coordination.

A user said: “The calendar feature on the scheduling page doesn’t always take me to the correct date.

Comprehensive Patient Data Access

System Updates & Technical Stability

  • 65% were Positive  
  • 20% were Negative  
  • 15% were Neutral 
  • 30% were Positive  
  • 55% were Negative  
  • 15% were Neutral

Users value quick, centralized access to all patient information, such as notes, labs, and images without switching between multiple systems. It helps streamline charting and improve care decisions.

Some users mention that updates occasionally cause unexpected issues or downtime. While these issues are addressed quickly, the disruptions can impact daily workflows.

Is Nextech EMR Right For You?

If your top priorities include gaining control over complex workflows and ensuring security, scalability, and simplified operations during the expansion of your practice, Nextech EMR can be the ideal solution for you.

With rigorous third-party audits verifying HIPAA compliance and role-based access controls securing data across devices, Nextech EMR with practice management software focuses on protecting patient information as it seamlessly scales from a single site to multiple enterprise locations. Its flexibility supports growth without disruptions through quick provisioning of additional providers, modules and specialties in a live environment, giving full visibility into performance across your organization.

Still not sure if it's the right choice for you? Contact us at (661) 384-7070 and let us assist you in making an informed decision.

Nextech EMR Features

The software offers customized templates and workflows for different specialties like dermatology, ophthalmology, orthopedics, etc. The templates allow physicians to capture all relevant clinical information in the most efficient way based on their specialty's workflows.

See How It Works

It integrates practice management features like scheduling, billing, claims processing, and a patient portal to manage all aspects of a practice from one platform. It streamlines scheduling, eligibility checks, electronic referrals, ERA/EOB posting and billing to simplify administrative tasks. The patient portal gives patients 24/7 access to view records, book appointments, and conduct virtual visits. Insurance eligibility and claims are managed from a single integrated system.

See How It Works

Advanced reporting and analytics tools give insights into key metrics like financial performance, referral sources, marketing campaign ROI, and more to help with business decisions. Administrators can track key metrics over specific time periods and compare performance across multiple locations or providers. Reports help identify top referral and revenue sources. This data helps optimize processes and marketing strategies.

See How It Works

The software securely connects to other systems like labs and imaging centers using its API for integrated workflow and data exchange. Physicians save time by accessing lab results, imaging records and payer information directly within the EMR. Patient information is safely shared between providers.

See How It Works

Tailor your dashboard to match your needs and preferences, ensuring swift access to vital functions and streamlined workflows for enhanced efficiency. Users can rearrange widgets, add shortcuts and customize color themes. Prioritized patients, schedules and tasks are always just one-click away. Settings can be tailored for each specialty.

See How It Works

Gain insight and transparency into your revenue cycle with available reporting and analytics — ensuring you aren’t leaving money on the table. Every claim that slips through the cracks is a hit on your bottom line. With Nextech RCM, practices can increase collections by an average of 10% and reduce AR by more than 90%.

See How It Works

Powered by TouchMD, offering the best-in-class photo management solution. Images with markups flow directly into your client’s chart for seamless file management. Precise before-and-after photos are easy to share on your marketing channels, capturing attention and building your brand reputation.

See How It Works

Get everything you need to exceed patient expectations, reduce costs, and eliminate excessive integrations, all within Nextech's solution. From online appointment booking and rescheduling to 2-way HIPPA-compliant secure patient communication to secure payment options via text and eStatments, Nextech has it all.

See How It Works

Pros And Cons of Nextech EMR

Pros

  • User friendly interface with customizable solutions

  • Efficient practice management for healthcare provider

  • Provides software backup method and paper charting system

  • Flexibly adapt to practice growth through quick onboarding

Cons

  • Specialized workflows may require training for new staff

  • Requires long-term support, and integration of new features

Nextech EMR Reviews

Total 154 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

40%

4

Stars

34%

3

Stars

9%

2

Stars

7%

1

Stars

10%

Share your experience

J

James

Medical Spa, 1-10 employees

Less than a year

1.0
January 2026

Do NOT use this company

Pros

This company is suspected to engage in predatory business practices as far as I can tell. The better business bureau has been notified.

Cons

They will not only take legal action against their own customers, they will not even finish setting up their own software in order for you to utilize it. This company is not to be trusted in my experience.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

NR

No Retaliation.

No Retaliation., 51-100 employees

More than a year

1.0
January 2026

No Retaliation.

Pros

Looks pretty. Marketing is decent.

Cons

No one in this company actually knows what they are doing. Daily outages across the entirety of Nextech (all practices using this) and terrible support. They answer the phone just fine, but that's so they can take a note and NOT get back to you. The PM and EHR don't work together well, and it's just altogether one of the worst EHRs.

Rating Distribution

Ease of use

3

Value for money

1

Customer Support

1

Functionality

1

RD

Retaliation Denied

Retaliation Denied, 51-100 employees

More than a year

1.0
November 2025

A Bow on Trash

Pros

It was aesthetically pleasing.

Cons

Every department has issues daily. Always services down and Nextech avoids fixing anything.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

1

Functionality

2

Frequently Asked Questions

Next tech EMR's typical users are physicians, nurses and medical billers working in specialty practices.

The software's user interface is available in English.

Yes, Nextech practice plus allows secure access from tablets and smartphones to view patient records on the go.

Yes, the software offers APIs.

Yes, dedicated Nextech PM apps are available for iOS and Android devices for charting and accessing patient info remotely.

No, Nextech EMR software is not free. It has flexible subscription-based pricing for specialty medical practices.

The software integrates with various third-party applications and tools, which include Clearwave, DermoPRO, ConnectOnCall, Zocdoc, NextPatient, Relatient, and MyMedLeads.

Nextech electronic health records offers support through phone, email and online resources. Training and onboarding help is also provided.

The software offers customized pricing plans. Request a custom quote.