OD Link Software

Its easy to manipulate the data and customize the software according to your standards

Pros

OD Link has been great so far with the ability to have a quick peek at useful information and run a quick medical follow-up. It neatly packs most of the crucial information on one screen which makes it easy to compare recent and previous examinations. The application saves us time since we dont have to switch through screens that often when entering the observations. Although OD Link is not specifically designed for any specific niche of the industry, thankfully they have worked closely with our technical team to tailor a solution to match our needs and requirements.

Cons

We have been using much different software to better manage our practice before switching to OD Link, and we still do. The only thing that bugs me is that although OD Link integrates with several third-party applications, it does not provide an option to import data from other apps. Leaving no option, I had to manually do this thing which was a lot of time-consuming and hectic process. I would request the OD Link team to add this feature to the software as well.

The support team is very prompt and knowledgeable

Pros

OD Link is jam-packed with features, too many to even count actually. But dont let it intimidate you since it presents a solution to all of your problems and caters to your needs. Furthermore, the help they provide is second to none and I think its the support team that makes the experience good or bad for you. They have put effort into explaining all of the functions to me and which ones suit me the best for my practice. Its also great that an actual person is waiting for you on the other side if you need help instead of just an automated response.

Cons

The only major thing that the software lacks is the user interface. With so many features at my disposal, it gets very confusing to navigate through all of them and remember the entire functioning initially. Only, if the user interface could be made a little more precise and approachable, it would be perfect. Furthermore, it was disappointing to know that I have to pay an extra amount just to avail the e-prescribing feature. This adds up more cost to the already expensive software. I feel that the software caters to larger organizations, but does not offer much in terms of pricing for the smaller ones.

Unmatched user experience with charts tool making analysis easier.

Pros

It allows you to grow and accommodate any increase in the workforce with ease. We have had great support regardless of the number of employees we get on board. It has been interfacing nicely with our clearinghouse. Also, there are almost no pages with just text on them, its always accompanied by helpful charts that catch the eye and are easy to understand. The user experience is unmatched and their staff (ranging from customer service to technical experts) is just amazing. They have been responding to us quickly and accurately ever since we implemented the software with our system. They are always there when you need them.

Cons

The biggest downside that I feel is the pricing of the application. It would have been perfect if the cost of the software was affordable. Besides, OD Link does not provide a lot of packages to the users, leaving them restricted when it comes to paying the fee. It would have been much better if the application offered different pricing strategies so that users like us could at least have the option to select one. Other than this, I have experienced a few connection-based issues from time to time. I hope the upcoming versions of the software will at least sort out the connection issues.

Amazing for inventory and billing

Pros

I used Officemate for a long time, but it never really felt natural and truly integrated with the way we manage our workflow. I am glad to have switched to ODlink and appreciate that it combines an EMR and an accounting suite for medical practices. I use it to handle products like frames and to complete my month-ends with a lot more thorough office management data.

Cons

There are various features that require multiple clicks and wandering around in order to work. For instance, the inventory of frames To open, you must first navigate to the transaction screen. They could add shortcuts to frequently used features to avoid this annoying delay.

ODLink has been a game changer for my practice!

Pros

Unlike my previous software, Officemate, ODLink feels intuitive. It combines EMR and Optometric Accounting seamlessly, aiding me in managing products like frames and providing detailed office management insights that have undoubtedly improved my business acumen.

Cons

There's very little to complain about, but I do wish I had a better understanding of Filemaker Pro.

Electonic Healthcare Systems Made Easy

Pros

I find the single-page documentation for each exam incredibly convenient. It facilitates easy reference for patient care and billing. Despite encountering some challenges, the software's flexibility in modifying fields to suit our needs has been pivotal in documenting key features effectively.

Cons

While the program offers flexibility to modify various areas and input necessary information, it could benefit from retaining user data in certain sections to enhance overall functionality. Nevertheless, the support staff has always been helpful in assisting with necessary changes.

Sugar House Vision to the Rescue

Pros

Developed by Optometrists for Optometrists, ODLink resonates with our practice's needs, offering a solution that aligns seamlessly with our workflow.

Cons

One limitation is the inability to send prescriptions directly to pharmacies. Additionally, some dropdown menus can be confusing.

Thumbs up!

Pros

The simplicity of the one-page exam form, integrated with my Marco equipment, saves time and enhances usability.

Cons

it was overwhelming trying to grasp all the features.

ODLink was our first and last choice

Pros

Their affordability and user-friendly interface set it apart. The exam page resembling a chart rather than plain text enhances intuitiveness and customizability.

Cons

there are minor connection issues.

Our experience with OD Link since 2013

Pros

Their interface facilitates comprehensive visual examinations and medical follow-ups seamlessly. I appreciate that most of the examination process is captured on one screen, eliminating the need to navigate through multiple screens. The support team has been instrumental in customizing the software to align with our practice's preferences, even adapting our patient recall method seamlessly.

Cons

Unfortunately, add-on practice management software providers haven't integrated with OD Link. Nonetheless, OD Link can easily extract essential practice management statistics.