Clearwave: Pricing, Free Demo & Features

Name: Clearwave
Rating: 4.6 (33 reviews)

Last Updated Aug 6, 2026

Key Takeaways

Generated from the text of customer reviews

Clearwave is an engagement platform intended to assist healthcare practitioners with the scheduling, check-in, and payment process of patients. Users appreciate the convenience and ease of getting accurate information about insurance, but some observe limited support responsiveness and mobile app functionality. Recent updates include the launch of Clearwave Voice AI, extending its scheduling platform into automated phone-based booking.

Our Verdict

We recommend Clearwave for medium-to-large specialty practices and health systems looking to streamline patient registration, eligibility verification, and payment collection. Its patient self-service tools help reduce front-desk workload and improve revenue cycle efficiency. Pricing is quote-based and better suited to organizations that can justify the investment through higher patient volumes.

Overall Rating

Based on 33 users reviews

4.6

All Reviews

Rating Distribution

Positive

91%

Neutral

Negative

Starting Price

Custom

Product Snapshot

Clearwave Specifications

Appointment Management/Scheduling
Billing and Invoicing
Claims Management
Customizable Forms
e-Prescriptions
Lab Integration
Patient Portal
Mobile App
Telemedicine
Patient Demographics

View All Specifications

What Is Clearwave?

Clearwave is an AI-driven patient engagement and front-end revenue cycle management (RCM) platform engineered to automate the patient journey from initial contact to final payment. The platform is used by medical practices and health systems to automate the steps that happen between booking an appointment and getting paid for that visit. This includes scheduling, patient check-in, insurance eligibility checks, and payment collection.

What Is Clearwave Best For?

Clearwave is best known for its ‘Multi-Factor Eligibility’ verification. This feature helps check patient's insurance eligibility multiple times prior to the appointment to identify coverage changes before care is delivered. This helps practices reduce claim denials, prevent billing errors caused by outdated insurance information, and improve revenue cycle performance, particularly in high-volume specialty practices.

How Much Does Clearwave Cost?

Clearwave pricing typically starts at an estimated $300-$800/month, with pricing customized based on practice size, patient volume, and selected engagement features.

Beyond the base subscription costs, practices should keep the following potential costs in mind:

Implementation: Initial setup, onboarding, and configuration can typically range from $1,000 to $5,000+
Support And Training: Enhanced training or tailored onboarding may cost $500 to $3,000+ per engagement
Integration: EHR or practice management system integrations may involve one-time fees ranging from $1,000 to $5,000+

Users generally view Clearwave pricing as fair and delivering solid value for patient engagement and eligibility verification, though a few reviewers note that price clarity and detailed cost expectations could be better communicated.

Request a personalized Clearwave cost quote today!

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

Clearwave Integrations

The vendor integrates with more than 50 leading PMS and EHR systems, including:

How Does Clearwave Work?

Once you've logged in, here is how you can begin using the platform:

Connect Clearwave to your existing PMS or EHR system
Set up scheduling rules based on provider availability and appointment types
Establish automated eligibility checks that are performed at various points prior to visits
Facilitate patient self-scheduling via online scheduling or Voice AI
Allow pre-registration for patients to fill out forms and upload insurance cards digitally
Set up check-in processes for kiosks, mobile, and tablet devices
Establish payment collection at check-in, such as card-on-file and surcharging
Follow appointments, eligibility flags and collections on staff dashboard

You can also schedule a free Clearwave demo to explore its full functionality.

Who Is Clearwave For?

Clearwave serves medical practices and health systems across a range of specialties and sectors, including:

Ophthalmology
Orthopedics
Cardiology
Gastroenterology
Oncology
Dermatology
Hospitals and health systems

Clearwave Use Cases

We have identified some scenarios based on Clearwave features and capabilities where the platform is a great fit for medical practices and health systems:

Managing Multi-Location Cardiology Operations With Consistent Patient Intake

With multiple facilities, high volume cardiology groups often suffer from poorly coordinated front-end workflows that can be challenging for patients and staff. Consequently, people experiencing heart diseases do have to wait long in the queue, often without getting their appointments. Clearwave deploys a single mobile pre-registration solution and self-service kiosks with a central cloud dashboard. Patients check in the same way anywhere, and the automated Clearwave Scheduling System delivers smart reminder emails to high-risk patients, keeping multi-site calendars in full use without staff effort.

Scaling Orthopedic Practices Without Increasing Front-Desk Workload

When orthopedic practices add more specialists or physiotherapists to their team, the back-office staff answer a barrage of incoming calls, wade through piles of paperwork, and deal with durable medical equipment (DME) billing confusion. Practices cannot afford to let new providers sit with empty schedules, nor can they hire a new receptionist for every doctor they add. Clearwave has developed a Digital Front Door which automates the scaling process. Automated Waitlists do not require any staff involvement to notify patients via text of last-minute surgeon cancellation. Additionally, clinics can receive integrated partnerships, like Rivet Health, which automatically generate intricate out-of-pocket estimates for surgeries or braces, thus enabling them to book huge payments prior to providing care.

Accelerating Patient Check-In And Collections For Dermatology Clinics

Dermatology clinics are extremely busy and tend to have patients every 10 to 15 minutes for a speedy procedure or a cosmetic check-up. The paper check-in process causes congestion in the lobby. In addition to this, time spent at the reception desk checking patients for co-pays and cosmetic out-of-pocket fees at the desk is often awkward and frequently missed, leading to lost revenue. Clearwave reduces check-in time to an automated 'Mobile Pre-Check' link sent in advance to the visit. From the comfort of their own homes, patients submit their insurance cards and sign consent forms. For those who don't, in-office kiosks allow a fast 2-minute check-in. The system automatically computes precise cosmetic fees or co-payments as they happen and blocks the patient from check-in until they make the appropriate payment, which helps increase point-of-service revenue.

Reducing Insurance Verification Delays In Oncology Care

Medications such as chemotherapy and radiation can be very expensive and have complex and multi-layered insurance policies. If the patient’s insurance changes or the prior authorization expires between their weekly treatments, the practice may face problems with billing and risk of financial implications, while the patient will have to wait for treatment. Clearwave's automated, real-time Multi-Factor Eligibility (MFE) engine proves to be useful in this case. The platform automatically re-verifies the patient's insurance and authorizations as many as seven times prior to the patient's scheduled treatment window, rather than checking insurance manually each month. In case there is a change in the policy or co-insurance, the accounts are marked down for the billing specialist.

Standardizing Patient Intake Across Large Health Systems

Large health systems oversee multiple medical specialties (pediatrics, neurology, and orthopedics) within one corporate structure. There are unique patient intake forms, medical histories, and medical consents for each specialty. Clearwave provides check-in options that can be tailored to an enterprise-wide process. The platform in general has a single integration to upload data into the health organization’s centralized EHR (like athenahealth). However, the check-in form is different depending on the department, with patients who see the pediatricians getting pediatrician questions, and patients who see the neurologists getting neurology questions.

Is Clearwave Right For You?

Clearwave is designed to integrate with existing PMS and EHR platforms, making it a good fit for medical practices and health systems looking to extend their current workflows. It supports specialties such as cardiology, orthopedics, dermatology, and oncology, and is built to scale across multi-provider and multi-location organizations.

The software is already deployed at over 5,000 organizations and a handful of nationally recognized, reputable health systems such as Marietta Eye Clinic, The Orthopaedic Group, Southview Medical Group, Metrolina Eye Associates, Utah Cancer Specialists and Spire Orthopedic Partners.

The platform was reviewed by an outside panel and won Gold in the Healthcare Technology category at the 2025 Merit Awards. It was also named a Top 25 Healthcare Software Company that same year.

Still not sure if Clearwave is the right choice for you? Contact us at (661) 384-7070, and our team will help you decide based on your requirements.

Clearwave Features

Patient Scheduling

Online booking is possible 24/7, and the software is password-free and does not require a portal login. It leverages AI-powered smart rules to smoothly match patients to the right provider, specialty restrictions, and available spots in real time. Patients can save time by arranging appointments late at night or on weekends without having to wait on hold.

See How It Works

Voice AI

Conversational, agentic AI over the phone facilitates scheduling, rescheduling, and cancellation of appointments by patients using natural language in Clearwave. It's capable of dealing with simple queries (directions, hours) and automatically redirects more complicated ones to human staff. Voice AI offers an automated solution that requires no tech skills and also provides customers with a conversational phone-based alternative to mobile apps or web sites, for those who dislikes them.

See How It Works

Multi-Factor Eligibility

Clearwave’s ‘Multi-Factor Eligibility’ feature automatically checks each patient's insurance multiple times throughout their visit (at the time of booking, 3 days before, and in the morning of the visit) to look for errors, policy changes, and conflicts between primary and secondary insurance. The billing and coding staff no longer need to log into multiple insurance portals to verify insurance eligibility. It flags exact errors (such as a terminated policy or a Coordination of Benefits problem) on one dashboard.

See How It Works

Patient Check-In Kiosks

The platform offers in-office, self-service touch screen terminals. It allows patients to scan their driver's license or a mobile QR code, verify the details, and sign consent forms in less than two minutes after arriving for their appointment. Patients can skip the trouble of dealing with the long queues at the reception desk and keep their clinical and personal records up to date.

See How It Works

Payment Collection (Clearwave Pay)

This feature integrates financial transparency directly into the check-in process. Whether on a mobile phone at home or on a kiosk in the office, the system calculates exact copays and deductibles, then strictly prompts the patient to pay their balance before seeing the doctor. This removes the social awkwardness of staff having to demand money or confront patients face-to-face about past-due accounts, as the machine manages the prompt neutrally.

See How It Works

Pros And Cons of Clearwave

A quick look at Clearwave's strengths and weaknesses to
help you decide if it's the right fit

Pros

Pulls accurate insurance eligibility instantly during patient calls
Integrates smoothly with existing EMR systems
Easy to learn, simplifying new staff training
Streamlines check-in and boosts pre-service collections
Flagging system helps staff catch issues faster

Cons

Customer support response times can be inconsistent
Mobile app usage is limited to on-site, not offsite
Some patient data doesn't always carry over from registration

Clearwave Reviews

Insights from real users on Clearwave’s features,
performance, and overall experience.

Total 33 reviews

4.6

All reviews are from verified customers

Rating Distribution

Stars

73%

Stars

18%

Stars

Share your experience

Andrea H.

Medical Practice, 11-50 employees

Less than a year

5.0

March 2025

“Patient-friendly platform”

Pros

It's very simple to use and feels very patient-friendly.

Cons

Credit card would always get stuck in the machine, LOL.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Megan T.

Medical Practice, 11-50 employees

More than a year

5.0

January 2025

“Helpful staff and support”

Pros

One thing that really stands out is how responsive the support team is and how willing they are to help whenever something comes up. The system is easy to use and training new staff on it doesn't take much time. Our front desk team genuinely enjoys working with it which has made adoption really positive.

Cons

One area I'd love to see improved is the benefits information for surgeries. It would be much better if the tool pulled more detailed benefit data, including surgery copays, deductibles and related specifics. Right now, it doesn't go quite deep enough in that part.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Carroll

Healthcare, 51-100 employees

More than a year

1.0

July 2022

“Awful Customer Experience”

Pros

This software is helpful, but I find that patients are not fond of using it.

Cons

The business practices of Clearwave do not align with ethical standards.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 33 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does Clearwave offer an API?

Yes, Clearwave offers an API.

What language does Clearwave support?

Clearwave interface supports English language, but its Voice AI supports over 33 languages.

What other apps does Clearwave integrate with?

Clearwave integrates with more than 50 PMS and EHR systems, including athenaOne, eClinicalWorks, ModMed, NextGen, and Veradigm.

Does Clearwave have a mobile app?

No, Clearwave does not have a downloadable mobile app for patients.

What types of pricing plans does Clearwave offer?

Clearwave price is estimated to range between $300-$800/month, based on industry benchmarks, since the platform follows a custom-based pricing model. The final cost depends on the practice size and selected services. Contact us for a custom Clearwave cost estimate.

Who are the typical users of Clearwave?

Typical users of Clearwave include medical practices and health systems across specialties such as cardiology, orthopedics, dermatology, and oncology.

What level of support does Clearwave offer?

Clearwave offers support through phone, email, and a dedicated client success team.