Optima Therapy for Outpatient is a cloud-based therapy management solution designed to cater to outpatient therapy practices with the functionalities, such as automated billing, practice management, referral management patient analytics and electronic medical records (EMR). Through a single platform, the software enables staff to perform their tasks accurately and efficiently to consolidate all aspects of modern-day patient care. The users can easily manage reimbursement through automated billing processes. With the help of guided documentation workflows, staff can also support compliance and training.
Suitable for practices of all sizes, the platform can serve the users with referrals to scheduling to billing and documentation. The software’s practice management feature also includes a referral management system through which users can assign intake staff to referral sources while also get real-time updates for each referral.
Pricing: Not provided by the vendor.
USP: The software allows clinics to choose among the options of handling billing in-house or using an outsourced billing service company.
Support: Support is extended through the phone.
Product Advantages: The platform also features referral management, automatic appointment reminders, color-coded scheduling, real-time reporting, electronic eligibility verification and interactive dashboard.
Product Limitations: The software’s Scheduling feature needs refinement, especially across clinics where a therapist has to switch between multiple clinics
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Pros:Optima is very easy to work with using any device. It makes documenting for all of the clinicians easy while saving time.
Cons:Our company has had a hard time getting issues resolved in a timely manner ever since they updated the software. It seems as if this update was done prior to figuring out the quirks.
Pros:Love the ease of use and customer support. I really like how colorful the platform is, makes it easier to find things. The tabs are organized like a paper chart. Hospice is complex enough that we don't need a hard to use program.
Cons:Unnecessary steps to do simple recurring tasks.
Pros:Easy navigation into all tabs. Efficient documentation. consistent performance.
Cons:It does not allow us to update the care plan unless you are in a nurse's note.
Pros:Very user-friendly. Customer support is prompt and actively helpful. They are always willing to go the extra mile to make sure our questions are answered and understood. I appreciate they take the time to work with us on a one to one basis if necessary to solve any issues or concerns we may have.
Cons:The system is not as intuitive as it should be. Some simple tasks take too many unnecessary steps which can easily be avoided.
Pros:Ease of keeping up with benefit periods, recerts, etc
Cons:Nothing works the way it should. They have a long way to go to bring this software to where it should be but we are getting an update soon that we are hopeful will take care of some of the issues.
Pros:The ease of its use. The availability of staff yo assist with problems. The team is personable and good at explaining the system's use.
Cons:I would like more options in the future that allow all staff access to see the patient's info. The change in the system slowed payments at the beginning of this year.
Pros:Love the ease Optima billing has brought into our practice. I also like its specialty-specific features. I like the fact that I no longer have to keep up with several pieces of paper for both schedule and timesheets at the same time.
Cons:That it's taking me so long to learn all the features. But then again new things are added all the time so I just have to keep up.
Pros:love the functionality. Each section is fairly intuitive and flows smoothly. There are a lot of functions that work seamlessly together which is nice.
Cons:Not the easiest to learn. It can be confusing figuring out where certain functions are located however software support is usually very helpful in helping us figure out where to find each function.
Pros:That it remains compliant with COPs and our accreditation of ACHC. They are continuously rolling out with updates and software improvements.
Cons:The screen appears small and hard to read on the smartphone and tablet version, even on an IPAD mini2. Need to offer the training sessions maybe twice a week for new employees coming on.
Pros:Optima offers a range of great functionalities such as a powerful billing system, posting, easy to use nursing documentation. The dashboard is very helpful. Amazing customer service.
Cons:We don't have any complaints.
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