Practice Mate EHR Software

Practice Mate EHR Software

191 Reviews

Office Ally Practice Mate software stands out as a comprehensive solution for healthcare professionals. With its user-friendly interface and robust features, it streamlines workflows, enhances patient care, and ensures compliance. Trusted by practitioners nationwide, it is a reliable choice for efficient and secure electronic health record management. 

Practice Mate EHR Software Specifications

Appointment Management/Scheduling

e-Prescription

Lab Integrations

Patient Portal

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What is Office Ally Practice Mate?

Overview

Practice Mate by Office Ally is a free practice management software with an affordable yet comprehensive electronic health record known as EHR 24/7. It is one of the few affordable practice management and EMR software options in the market, which explains its popularity. Over 330,000 medical professionals in the United States utilize it.

In the case of Practice Mate, low cost translates to limited functionality and an outdated interface. However, this does not appear to be a deal-breaker for many medical practices, as the vendor has generally received positive feedback.

What does Office Ally Practice Mate do Best?

The Pricing structure makes Practice Mate a popular option in the healthcare industry. Users receive free access to their practice management software and clearing house for the cost of a single inexpensive EMR. This makes Office Ally Practice Mate a good choice for practices that are just beginning their search for a good practice management system with a certified EMR option.

Practice Mate Pricing

Office Ally's EHR 24/7 service costs $29.99 per month per user. Practice Ally, Clearinghouse, and the patient portal are free of cost. During the Practice Mate demonstration, you can view all aspects of the medical software. Moreover, it offers phone and email support around the clock.
Disclaimer: Prices are subject to change.

How Does Office Ally Practice Mate work?

Cloud-based Practice Mate software offers a variety of tools for streamlining administrative duties in clinics. It incorporates Intake Pro, a program that allows physicians to manage electronic patient intake. It also provides customizable forms to ensure the collection of pertinent patient information.

On the medical end, physicians can create SOAP notes using templates that can be customized. The system's rules engine assigns pertinent PPT and CPT codes to a note, which, once approved by the physician, are automatically added to the claim via the integrated practice management software. Through telehealth, physicians can also conduct virtual visits with patients.

There are also basic, free patient portals that facilitate communication between doctors and patients and provide patients with access to lab results, reminders, and more.

Who is Practice Mate For?

The EMR software Practice Mate is utilized in clinics across the nation. It supports clinics of any size and can be scaled to accommodate various practices. Practice Mate can be utilized by ambulatory services, mental health practices, medical institutions, and specialists. It is ideal for:

  • Healthcare providers
  • Clinics
  • Medical institutions
  • Nursing staf
  • Physicians

Here are the specialties supported by Practice Mate:

  • Internal medicine
  • Surgery
  • Neurology
  • Emergency medicine
  • Pathology
  • Rheumatology

How is Practice Mate different from other Software?

  • Integrated System: Practice Mate offers integrations for lab data, test results, and images. It ensures that a single dashboard contains all the necessary data for healthcare providers.
  • Cloud-Based: The Practice Mate software is a cloud-based system that enables users to access data from any device at any time. They need only an internet connection to gain access to the required information.

Is Practice Mate Right for You?

Popular among physicians seeking a cloud-based solution for their clinic, Practice Mate is a popular EMR. It is a dependable tool that simplifies revenue management with integrated clearinghouse and EHR capabilities.

Although it is a good basic option, it lacks many intuitive features found in more advanced/expensive EMR software. 

This is a good option if you are looking for a basic EMR system with practice management software that meets regulatory requirements.

If you want more advanced clinical and reporting capabilities, you should look elsewhere.

To learn more about Practice Mate and its competitors, you can schedule a call with one of our consultants at the number provided above.

Practice Mate EHR Software Features

The software has intricate scheduling capabilities. Clinicians can color-code and categorize patient visits by date to effectively separate them. Moreover, you can quickly add unique patient notes and schedule recurring visits.

Patient Ally is indispensable for streamlining patient medical records. When registering for the patient portal, the patient must provide essential information such as insurance and medical history only once. The data is promptly loaded into the EHR system, reducing the need for manual data entry. Excel can be utilized to upload additional files from a third party.

You can establish default procedures and perform diagnostic coding with Office Ally. It serves an essential function in medical procedures, particularly in mental health clinics. This is the most user-friendly method for entering patient payment information. Additionally, the program handles all billing operations on your behalf to maximize revenue. This enables you to focus on your primary duty: providing high-quality patient care.

The claims verification software from Office Ally is interlinked with the EHR and includes easy-to-read displays for identifying rejected claims and analyzing results. Therefore, denied claims are simple to revise and resubmit on time. So you can rest easy knowing that your billing is in the hands of experts who will increase your revenue.

The Practice Mate software expedites the viewing of patient statements in the EHR. These statements are also available for printing. You can also add personalized notes before generating the payment statements. Practice Mate's reporting features also include efficient patient charting and reporting. It monitors the frequency of scheduled patient visits, as well as your routine collections, allowing you to evaluate performance patterns. The expansion of your healthcare practice necessitates vigilant monitoring and analysis of these factors.

Pros and Cons of Practice Mate EHR Software

Pros

  • User-friendly interface for easy navigation and adoption
  • Comprehensive appointment scheduling and patient management features
  • Integration with billing and payment processing systems for streamlined revenue cycle management
  • Customizable templates and forms for patient intake and medical records
  • Real-time eligibility verification for insurance coverage

Cons

  • Additional costs for certain add-on features
  • Limited customization options with the free features
  • Limited scalability for larger practices

Practice Mate EHR Software Pricing

Small to Medium

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What's Included

  • Practice Mate

  • Patient Reminders

  • esMD

  • Telehealth

  • Direct Messaging

  • 24/7 EHR

  • Clearinghouse

  • Electronic prescribing

Enterprises

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What's Included

  • Risk Adjustment

  • Customizable Integrations

  • Medicare Audits

  • Medicare Appeals

  • Insurance Discovery

  • Claims

  • Eligibility

  • Gateway Services

Practice Mate EHR Software Reviews

Overall Rating

4.3

191 Reviews

Rating Distribution

5

star

118

4

star

46

3

star

11

2

star

7

1

star

9

Dec 13, 2023

Great product!

Junfeng

Alternative Medicine

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Using it is a breeze and it seamlessly integrates with Office Allys EHR system.

Cons

Regarding the appointments column having more content would enhance convenience in display. However I find the billing aspect lacking.

Oct 16, 2023

The Practice Mate

Maya

Health, Wellness and Fitness

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

Pros

Setting up the Practice is straightforward with systematic steps although the software requires some upgrades. Specifically updates to information should reflect across various sections like the Patient Appt schedule patient visits and claims but this isnt automatic requiring manual updates on each tab.

Cons

Ive noticed that when working on a patient the screen often switches back instead of staying on the same patient until I finish all necessary tasks. Additionally there are challenges when insurance payers retract funds making it difficult to post shortfalls systematically.

Oct 15, 2023

thank you practice mate

Sarah

Mental Health Care

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

Pros

Its userfriendly the instructional videos are excellent for setup. Once everythings configured it flows smoothly.

Cons

Dealing with problems can be overwhelming especially with insurance companies although this is typically not an issue with Practice Mate.

Sep 27, 2023

Practice Mate Review

Paul

Mental Health Care

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

I find it easy to handle my billing at minimal cost.

Cons

There are currently no reviews available.

Sep 27, 2023

My Seven Year Affair with Office Ally and Practice Mate

Connie

Mental Health Care

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Despite considering myself a technophobe I found Practice Mate easy to navigate with minimal tutorial assistance. The technical team is responsive and efficient and the systems features are available when needed.

Cons

Ive used Office Ally and Practice Mate at previous clinics so transitioning to my own practice was seamless. While its no longer free I find the fee reasonable for the convenience it offers. I have only positive experiences with Practice Mate.

Sep 25, 2023

Using Practice Mate

Sylvia

Medical Practice

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Practice Mate is userfriendly and straightforward both in generating reports and entering information into the system.

Cons

While some reports may be challenging to generate they are generally easy to understand and utilize.

Sep 25, 2023

Using Practice Mate

Mona

Health, Wellness and Fitness

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Pros

Its easy to use and includes features that other software companies charge extra for. Setting up ERAs is simpler and its an excellent clearinghouse option.

Cons

Im unsure what to say here.

Sep 23, 2023

Practice Mate for the solo practic

Jorn T

Medical Practice

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

Pros

Practice Mates combined scheduling and billing/bookkeeping features gave me the confidence to transition from a sublease to solo practice 15 years ago. Its accessibility was a significant improvement over downloaded software.

Cons

The import of CSV files went smoothly. However some pages could be enhanced to streamline workflow such as adding save buttons throughout the interface. Additionally data entry especially for dates is inconsistent and requires unnecessary scrolling.

Sep 23, 2023

Great product, I've used it since 2015

Gilian

Medical Practice

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Practice Mate covers everything at no cost making it a comprehensive solution for my practice needs.

Cons

Its comparable to more expensive systems making it a costeffective option.

Sep 21, 2023

owner

Mary Ma

Alternative Medicine

Ease of use

10

Value for money

6

Customer Support

10

Functionality

10

Pros

The accounting function is straightforward and helpful in managing payments.

Cons

The Electronic Health Record system doesnt meet the specific needs of our Acupuncture clinic.

Frequently Asked Questions

The typical users of Practice Mate include solo and small group physicians and startup clinical practices.

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