Last Updated
Overview
Discover Alloy software, a seamless integration of IT service and asset management solutions. Its innovative design and robust features offer a streamlined approach to managing your IT resources. Choose the Alloy Navigator pricing plan that suits you best and transforms your organization's IT landscape.
Overall Rating
Based on 60 users reviews
4.5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
$19
per tech per month
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Alloy Navigator Specifications
- Time Tracking
- Task Management
- Reporting
- Budget Management
Alloy Navigator Features
IT Service Management (ITSM)
The software provides a unified platform for key ITSM processes like incident, problem, asset, and change management, through intuitive workflow automation. Alloy software streamlines IT operations, improves service delivery, and boosts the productivity of the entire team.
IT Asset Management (ITAM)
This feature gives organizations full visibility and control over all their IT assets. It offers comprehensive asset lifecycle management from procurement to retirement, including asset inventory, CMDB, and equipment checkout features.
Software Asset Management
The platform helps organizations optimize software licensing costs by providing visibility into software usage and ensuring compliance. It identifies unused and under-utilized software to avoid over-purchasing.
IT Service Desk
Alloy software offers a centralized portal for users to report issues, search knowledgebase articles, and track requests. It offers several solutions to improve support efficiency, including ticket management, self-service, knowledge base, and reporting.
Network Inventory
The network discovery and audit tool automatically collects hardware and software details across the network without requiring any agents. It maps the inventory, including devices, switches, and installed applications, for better management and planning.
Pros And Cons of Alloy Navigator
Pros
Easy to use
Support team is responsive
API access is available
Comprehensive features
Cons
Mobile app can be improved, as per one Alloy Navigator review
Implementation may take time
Alloy Navigator Pricing
Alloy Navigator Explorer | Alloy Navigator Express | Alloy Navigator Enterprise |
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$19per tech per month | $49per tech per month | $83per tech per month |
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Disclaimer: The pricing details were last updated on Sep 07, 2026 from the vendor's website. Please contact us for a tailored pricing list.
Alloy Navigator Reviews
Total 60 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars55%
4
Stars45%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Beth
Hospitality, 51-100 employees
Less than a year
“Game-changing system for Equipment and Property tracking”
Pros
I am very impressed with the customization ability of Alloy. I haven't found anything that I couldn't change to suit my needs. I'm not even using Alloy to its fullest capacity yet, and it has transformed my workflows. Being able to track property and equipment for remote employees within different categories is incredibly helpful. I appreciate the system's flexibility, once I learned the different levels of detail it contains, it became even more valuable. The customer support is fantastic and really responsive. The training I received saved me from many missteps when setting up the system. I felt well-prepared to go live. Of course, I've made changes since startup as I realized different views or categorizations of items would work better, and the system makes it easy to adjust. My favorite section is the Consumables section, and I keep finding more ways to use it. I feel that once I integrate purchasing into my Alloy workflow, my data will be invaluable.
Cons
The only real problem I have found so far is that the Inventory Items and the Equipment Lending Library don't sync. This has been a little limiting, but the support team is working to correct it, so I anticipate no problems in the future. There is a big learning curve with Alloy if I have not worked with a similar system. Since I am new to asset tracking systems, I highly recommend taking advantage of the training sessions. They are very in-depth and will prepare me well. Some of the categorizations required with Category and Type are a little redundant, especially in the Consumable Products section. It took me several tries to figure out the best way to input these items to make them work for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
jeanpaul
Manufacturing, 500+ employees
More than a year
“very good ITSM software”
Pros
I find it very user-friendly with possible customization.
Cons
Sometimes it is not easy for me to make evolutions on the software.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
4
Functionality
8
Anthony
Manufacturing, 500+ employees
More than a year
“Easy to use ITSM software”
Pros
As a help desk technician, I find this app very easy to use with lots of customization possibilities. The asset inventory and configuration parts are very useful and simple to configure. It implements all ITIL framework concepts globally.
Cons
I think the notification part could be improved (text editing).
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Frequently Asked Questions
Does Alloy software offer an API?
Yes, API access is available.
What languages does Alloy software support?
It supports English, French, Chinese, Spanish, German, Italian, Portuguese, and Russian languages.
What other apps does Alloy software integrate with?
In addition to email and Zapier integration, the software can connect with Okta, Google Analytics, JumpCloud, and more.
Does Alloy software support mobile devices?
Allow software is compatible with Android and iOS devices.
What types of pricing plans does Alloy Software offer?
The Alloy Navigator price depends on the following packages: Alloy Navigator Explorer ($19/tech/month), Alloy Navigator Express ($49/tech/month), and Alloy Navigator Enterprise ($83/tech/month). Moreover, the optional audit licenses start at $70/month for up to 500 nodes.
Who are the typical users of Alloy software?
Small to large manufacturing, information technology, healthcare, education and finance companies use the software.
What level of support does Alloy software offer?
The support team is available via phone, chat, and email. Users can also get help through FAQs and a knowledge base.
Why do users recommend Alloy software for IT Asset Management and IT Service Management?
While there are several Alloy Navigator pros and cons, its users recommend Allow software because of its complete visibility over IT resources, automation of routine tasks, and quick issue resolution, resulting in enhanced operational efficiency.