Alloy Navigator

What Is Alloy Software?


Alloy Navigator is a cloud-based versatile project management software that streamlines information technology service management (ITSM) and enterprise asset management (EAM) processes. Its integrated service desk expertly handles a range of tasks, including ticketing, asset tracking, incident resolution, change management, and work order processing, all within a unified interface. Moreover, its dynamic workflow management utilities allow users to customize processes tailored to the unique requirements of their business operations and staff.

What Is Alloy Software Best For?

One standout feature of Alloy Navigator is its comprehensive asset and configuration management capabilities. With this feature, you can effectively track and manage your assets, including hardware, software, licenses, and configurations. The software allows you to create a centralized repository of your assets, providing a holistic view of your infrastructure. Easily track asset details, such as ownership, location, warranty information, and maintenance history. Additionally, you can optimize resource allocation, improve asset utilization, and make informed decisions regarding procurement and retirement.

Alloy Software Pricing

Following are the three Alloy Navigator pricing plans:

  • Alloy Navigator Explorer: $19/technician/month
  • Alloy Navigator Express: $49/technician/month
  • Alloy Navigator Enterprise: $83/technician/month

Contact our customer support team to discuss Alloy Navigator pricing plans in detail. Click Get Pricing.

Alloy Navigator Integrations

Following are the third-party software integrations offered by Alloy Navigator:

  • Slack
  • Microsoft 365
  • TeamViewer
  • Microsoft Teams
  • Google Calendar
  • Zapier
  • Microsoft Azure

How Does Alloy Software Work?

Here’s how to get started with Alloy Navigator software after its successful installation:

  • Set up user accounts and define roles and permissions for each user
  • Configure and customize the service catalog to align with your organization's specific offerings
  • Import or manually enter your IT assets and configure asset types and categories
  • Define workflows for management of incident, problem, change, and other processes

The Alloy Navigator demo takes you through these steps in more detail. Click Watch Demo to schedule it today!

Who Is Alloy Software For?

The software caters to organizations of all sizes, from small businesses to large enterprises. It is especially beneficial for the following sectors:

  • Information Technology
  • Government
  • Non-profit
  • Healthcare

Alloy Software Features

The software offers a comprehensive set of features, some of which are mentioned below:

  • Incident And Problem Management

It allows you to efficiently track and manage IT incidents and problems. This feature lets you streamline troubleshooting processes, track progress, and ensure timely resolution.

  • Change And Release Management

With Alloy Navigator, you can effectively manage changes to your IT infrastructure and implement controlled releases. This feature helps minimize disruptions and ensures smooth transitions while maintaining the stability of your systems.

  • Asset And Configuration Management

It provides comprehensive asset and configuration management capabilities. You can track and manage your IT assets, including hardware, software, and licenses. Optimize resource allocation, maintain accurate inventory, and improve asset utilization.

  • Service Catalog And Self-Service Portal

The software offers a customizable service catalog and self-service portal. Users can easily access predefined offerings, submit service requests, and find self-help resources. It enhances user experience, increases efficiency, and empowers users to find information and services quickly.

  • Reporting And Analytics

Generate various reports, gain insights into your IT operations, track performance metrics, and make data-driven decisions. This feature helps you identify trends, measure productivity, and identify areas for improvement.

Is Alloy Software Right For You?

Alloy Navigator has gained awards and accolades in their field and serves a wide range of clients, including Xerox, Mitsubishi Electric, Chevron, Johnson & Johnson, and UNICEF.

Its emphasis on security and scalability protects your data while accommodating your growing needs. With add-ons and customization options available, Alloy Navigator can adapt to your specific requirements. It addresses pain points by streamlining IT service management processes and optimizing asset utilization.

Read Alloy Navigator reviews to see what other users think about the software.

Still not sure if it's the right choice for you? Contact us at (661) 384-7070 and let our experienced team assist you in making an informed decision.

Alloy Software Pricing Plans

19 / technician
49 / technician
83 / technician
What’s included
IT Help Desk and ITAM to get your team started
What’s included
IT Help Desk and IT Asset Management for your entire organization
What’s included
Unlimited ITSM and ITAM suite with premium features, security and control

Unlimited requesters
(Billed annually)
Up to 3 technicians

  • IT HelpDesk
  • Asset Management
  • Knowledge Base
  • Self Service Portal
  • Network Discovery
  • Automation
  • On-Premises

Unlimited requesters
(Billed annually)
4+ technicians

  • All Explorer features
  • Change Management
  • Approvals
  • Consumables
  • Software Licensing
  • Named or Concurrent User Licensing
  • On-Premises or Cloud

Unlimited requesters
(Billed annually)
4+ technicians

  • All Express features
  • ITIL
  • Configuration Management & CMDB
  • Project Management
  • Service Catalog
  • Advanced Workflow Automation
  • On-Premises or Cloud

Alloy Navigator Features


Access Controls/Permissions


Budget Management


Data Import/Export


Employee Management


Milestone Tracking


Planning Tools


Strategic Planning


Task Management


Visual Workflow Management


Workflow Management


Process Modeling & Designing


Real Time Reporting


Timeline Management


Activity Tracking


Remote Support


  • Intuitive incident and problem management
  • Comprehensive asset and configuration management
  • Customizable service catalog and self-service portal


  • It can get confusing due to multiple elements, according to Alloy Navigator reviews

Frequently Asked Questions (FAQs)

Does Alloy Navigator offer an API?

Yes, Alloy Navigator provides an API.

Does Alloy Navigator support mobile devices?

Yes, Alloy software supports mobile devices.

What language does Alloy Navigator support?

Alloy Navigator supports English.

What level of support does Alloy Navigator offer?

Alloy Navigator software offers the following levels of support: live chat, email, fax, and phone support.

What other apps does Alloy Navigator integrate with?

The software integrates with the following third-party applications: Zapier, Microsoft Word, Microsoft Azure, Microsoft Excel, Slack, Microsoft 365, TeamViewer, and Microsoft Teams.

What types of pricing plans does Alloy Navigator offer?

Alloy Navigator pricing is based on three plans: Alloy Navigator Explorer: $19 /technician/month, Alloy Navigator Express: $49 /technician/month, and Alloy Navigator Enterprise: $83 /technician/month.

Who are the typical users of Alloy Navigator?

The typical users of Alloy software are the following industries: IT, government, non-profit, and healthcare.

Alloy Navigator Pricing

Small Organization

Within Budget

Medium Organization

Within Budget

Large Organization

Within Budget

Alloy Navigator reviews

There are no reviews for this product.

Call us at

(661) 384-7070

Call us at

(661) 384-7070