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Alloy Navigator

Alloy Navigator

Last Updated

Overview

Discover Alloy software, a seamless integration of IT service and asset management solutions. Its innovative design and robust features offer a streamlined approach to managing your IT resources. Choose the Alloy Navigator pricing plan that suits you best and transforms your organization's IT landscape.

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Overall Rating

Based on 60 users reviews

4.5

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
$19

/tech/month

Alloy Navigator Specifications

Time Tracking

Task Management

Reporting

Budget Management

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What Is Alloy Software?

Overview

Alloy software is a robust IT management solution that enables organizations to automate, enhance, and manage their information technology services effectively. It provides complete visibility and control over IT resources, helping businesses cut costs and make informed decisions.

Alloy Navigator software offers several solutions, including IT service management, IT asset management, software asset management, IT service desk, network inventory, and IT project management.

What Is Alloy Software Best For?

The IT asset management capability is the standout feature of the software. It gives organizations better visibility and control over IT resources, which aids in cost-saving and better decision-making.

Alloy Software Pricing

The Alloy Navigator cost depends on the following packages:
  • Alloy Navigator Explorer - $19 /tech/month
  • Alloy Navigator Express - $49 /tech/month
  • Alloy Navigator Enterprise - $83 /tech/month

The optional pricing for audit licenses starts from $70 for 500 nodes.

Disclaimer: The pricing is subject to change.

Alloy Software Integrations

Users can connect the platform to several third-party apps through Zapier. Alloy project management also offers email integration. Other featured integrations include the following:

  • Google Analytics
  • Azure Active Directory
  • JumpCloud
  • Okta
  • PowerShell
  • Microsoft products (Active Directory, Teams, Office, Intune, and Outlook)
  • Trello
  • Slack

How Does Alloy Software Work?

Here are a few simple steps to get started with Alloy Navigator project management software:

  • Enter your login credentials to access your account
  • You will then be directed to the dashboard
  • Explore the various modules and features
  • Customize the platform as per your organization's requirements
  • Import or add your IT assets to the system
  • Begin managing your assets, incidents, changes, service catalog, and other IT service management processes
Watch an Alloy Navigator demo to learn more about its functionality.

Who Is Alloy Software For?

Alloy project management is a versatile solution suitable for businesses of all sizes. It caters to various industries, such as:

  • Information technology
  • Healthcare
  • Finance
  • Education
  • Manufacturing

Is Alloy Software Right For You?

Alloy software is ideal for a company looking to automate, manage, and improve its IT services. It provides comprehensive features and capabilities to streamline IT operations, automate routine tasks, and resolve issues faster. The software ensures high levels of security and compliance with protocols such as HIPAA, GDPR, and FIPS.

We recommend reading Alloy Navigator reviews to learn how existing customers use the platform. Call our customer support team at (661) 384-7070 for more details.

Alloy Navigator Features

The software provides a unified platform for key ITSM processes like incident, problem, asset, and change management, through intuitive workflow automation. Alloy software streamlines IT operations, improves service delivery, and boosts the productivity of the entire team.

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This feature gives organizations full visibility and control over all their IT assets. It offers comprehensive asset lifecycle management from procurement to retirement, including asset inventory, CMDB, and equipment checkout features.

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The platform helps organizations optimize software licensing costs by providing visibility into software usage and ensuring compliance. It identifies unused and under-utilized software to avoid over-purchasing.

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Alloy software offers a centralized portal for users to report issues, search knowledgebase articles, and track requests. It offers several solutions to improve support efficiency, including ticket management, self-service, knowledge base, and reporting.

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The network discovery and audit tool automatically collects hardware and software details across the network without requiring any agents. It maps the inventory, including devices, switches, and installed applications, for better management and planning.

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Pros And Cons of Alloy Navigator

Pros

  • Easy to use

  • Support team is responsive

  • API access is available

  • Comprehensive features

Cons

  • Mobile app can be improved, as per one Alloy Navigator review

  • Implementation may take time

Alloy Navigator Reviews

Total 60 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

45%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

B

Beth

Mental Health Care, 51-100 employees

Less than a year

5.0
November 2023

“Game-changing system for Equipment and Property tracking

Pros

I am very impressed with the customization ability of Alloy. I haven't found anything that I couldn't change to suit my needs. I'm not even using Alloy to its fullest capacity yet, and it has transformed my workflows. Being able to track property and equipment for remote employees within different categories is incredibly helpful. I appreciate the system's flexibility, once I learned the different levels of detail it contains, it became even more valuable. The customer support is fantastic and really responsive. The training I received saved me from many missteps when setting up the system. I felt well-prepared to go live. Of course, I've made changes since startup as I realized different views or categorizations of items would work better, and the system makes it easy to adjust. My favorite section is the Consumables section, and I keep finding more ways to use it. I feel that once I integrate purchasing into my Alloy workflow, my data will be invaluable.

Cons

The only real problem I have found so far is that the Inventory Items and the Equipment Lending Library don't sync. This has been a little limiting, but the support team is working to correct it, so I anticipate no problems in the future. There is a big learning curve with Alloy if I have not worked with a similar system. Since I am new to asset tracking systems, I highly recommend taking advantage of the training sessions. They are very in-depth and will prepare me well. Some of the categorizations required with Category and Type are a little redundant, especially in the Consumable Products section. It took me several tries to figure out the best way to input these items to make them work for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

jeanpaul

Oil & Energy, 500+ employees

More than a year

4.0
October 2023

“very good ITSM software

Pros

I find it very user-friendly with possible customization.

Cons

Sometimes it is not easy for me to make evolutions on the software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

4

Functionality

8

A

Anthony

Oil & Energy, 500+ employees

More than a year

4.0
October 2023

“Easy to use ITSM software

Pros

As a help desk technician, I find this app very easy to use with lots of customization possibilities. The asset inventory and configuration parts are very useful and simple to configure. It implements all ITIL framework concepts globally.

Cons

I think the notification part could be improved (text editing).

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

View All 60 Reviews

Frequently Asked Questions

Yes, API access is available.

It supports English, French, Chinese, Spanish, German, Italian, Portuguese, and Russian languages.

In addition to email and Zapier integration, the software can connect with Okta, Google Analytics, JumpCloud, and more.

Allow software is compatible with Android and iOS devices.

The Alloy Navigator price depends on the following packages: Alloy Navigator Explorer ($19/tech/month), Alloy Navigator Express ($49/tech/month), and Alloy Navigator Enterprise ($83/tech/month). Moreover, the optional audit licenses start at $70/month for up to 500 nodes.

Small to large manufacturing, information technology, healthcare, education and finance companies use the software.

The support team is available via phone, chat, and email. Users can also get help through FAQs and a knowledge base.

While there are several Alloy Navigator pros and cons, its users recommend Allow software because of its complete visibility over IT resources, automation of routine tasks, and quick issue resolution, resulting in enhanced operational efficiency.