Timely Software

Timely Software

5 Reviews

Are you struggling with disorganized bookings and client management? Timely is an appointment scheduling software that provides a solution with its intuitive features. Tailored for businesses of all sizes, especially within the beauty industry, it simplifies appointment and payment management, making the process more efficient. Explore Timely features today!

Timely Software Specifications

Time Tracking 

Task Management

Reporting

Budget Management

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What Is Timely?

Overview

Timely is a cloud-based appointment scheduling software that streamlines the appointment management process for businesses. From online bookings managing calendars to tracking business performance, the platform offers all the tools that simplify administrative tasks and enhance efficiency.

The versatile features of Timely's booking system make it a fitting choice for any business requiring efficient appointment management and seeking enhanced client experience.

What Is Timely Best For?

Renowned for its all-encompassing appointment scheduling capabilities, Timely enables businesses to manage their bookings efficiently to reduce no-shows with automated reminders, optimize their schedules to maximize profitability and deliver an exceptional client experience.

Timely Pricing

The Timely price depends on the number of bookable staff. For one bookable staff member, the software offers the following pricing packages:
  • Build - NZD 39/month
  • Elevate - NZD 59/month
  • Innovate - NZD 70/month

Each plan includes additional transaction fees for in-salon and online payments.

Timely Integrations

Users can connect Timely with popular business apps to further streamline their hair or beauty business operations. Key integrations include:

How Does Timely Work?

Here's a step-by-step guide on how to use Timely:

  • Log in to your account using your provided credentials
  • Navigate to the dashboard to get an overview of your schedule
  • To create a new appointment, click the 'New Booking' button
  • Choose the service, client, and staff member for the appointment
  • Select the date and time slot for the appointment
  • Confirm the details and save the appointment
  • The appointment will now appear on your calendar
  • Use the reporting tools to track business performance and gain insights
Watch a Timely demo to learn more about the online booking software.

Who Is Timely For?

Timely has been meticulously crafted to meet the unique needs of various companies but is particularly popular among beauty and hair salons, as well as other relevant businesses in the beauty service industry, including:

  • Wellness and health clinics
  • Fitness centers
  • Massage clinics
  • Tattoo studios

Is Timely Right For You?

If you are looking for appointment scheduling software to manage your business beautifully, then Timely might be an ideal solution. It simplifies appointment management and puts you in control of the whole client experience. Furthermore, the software adheres to strict security and compliance protocols to ensure your business data remains safe and secure.

You can read Timely software reviews to understand how it can benefit your business. Contact our customer support team at (661) 384-7070 for further assistance.

Timely Pricing Plans

Timely Software Features

Users can easily set up a 24/7 online booking page that keeps clients coming back to book appointments. The booking page is fully customizable and integrated with the business's schedule to fill slots in real-time. Clients receive automatic booking confirmations and reminders to help minimize absences.

Timely offers digital consultation forms to collect client details, medical histories, and consent forms. The forms are fully customizable, and the data captured is automatically saved against the client's profile. It streamlines the intake process for both clients and staff.

The software offers an integrated payment processing solution. It lets users securely collect online payments for appointments, services, products, and memberships. Users can also create deposit policies to require prepayments or a percentage to be collected upfront to secure bookings and reduce no-shows.

Timely provides several tools to build a brand and market it. It includes targeted email campaigns, landing pages, referral programs, and automated messaging. Moreover, insights from bookings and clients can enhance marketing effectiveness.

Businesses can track performance metrics, identify trends, and generate invoices and statements. Staff can also access reporting tailored to their roles to help optimize workflows and business decisions.

Pros and Cons of Timely Software

Pros

  • Easy to use
  • Provides brand-building tools
  • It is cloud-based software
  • Valuable integrations available

Cons

  • Notifications can be improved, as per one Timely review
  • Limited customization
  • Consult forms may be challenging to set up

Timely Software Pricing

Build

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What's Included

  • Online and social media booking

  • Appointment calendar

  • Manage stock levels 

  • TimelyPay

  • 100 SMS per month included

Elevate

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What's Included

  • Everything in Build and:

  • Digital consultation forms

  • Store client photos, documents, and notes

  • Minimize gaps in your calendar

  • Targeted SMS campaigns and automated follow-up messages

  • Connects to Shopify, Mailchimp, Xero, Google, and more 

  • 150 SMS per month included

Innovate

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What's Included

  • Everything in Elevate and:

  • Premium phone support

  • Send consultation forms automatically

  • Send booking reminders and reconnect messages automatically

  • Create and track staff sales targets and performance

  • Business analytics and reports

  • VIP services for special clients 

  • 200 SMS per month included

Timely Software Reviews

Overall Rating

4.2

5 Reviews

Rating Distribution

5

star

1

4

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4

3

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0

2

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0

1

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0

Mar 03, 2023

Flows with your business needs.

Kiran K.

Cosmetics

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

Pros

I have set up Timely to automate most of what I do. Whenever a client requires a tax invoice, they can request it, and timely would automatically generate the invoice and send them to the clients on its own. It has saved me hours, if not days, of cumbersome work. Setting up the software was generally easy and enjoyable. Ive been pleased with what it provides for my (very cheap) monthly fee. Timelys simplicity and clean and elegant appearance make it the best possible app for time management.

Cons

Id enjoy Timely even more if I could include images of my work beneath my services when people book, so they know precisely what theyre getting. This mini-portfolio will add up to my value. I also wish the add-ons didnt have to be in a different category and could be added to the service. It does not affect my productivity, but it needs some work to make it even more perfect. I love using Timely.

Feb 21, 2023

Our profitability has increased.

Mitchell

Alternative Medicine

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

Pros

Ever since we implemented Timely in our system, theres been a consistent increase in client bookings. They prefer making most of the booking online instead of talking to an agent every time, which is exactly what I can provide. They can choose the date and time to suit their needs, and we can keep the schedule updated to provide the smoothest service possible. I can have an overview of my financial condition to prepare tax returns. It is inexpensive, effective, and simple to use. We have had generally good reviews from our clients overall.

Cons

They handle the notifications very poorly, in my opinion. I have often missed my appointments and then had two different clients show up simultaneously because the software didnt remind me. Even basic time management software offers notifications about upcoming appointments and meetings.

Feb 17, 2023

Timely An InDepth Review of the Time Tracking and Scheduling Software

Priyanshu

Computer Software

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

Pros

Timely features a clean and intuitive interface allowing users to navigate effortlessly. It automatically tracks time spent on tasks capturing billable hours accurately. The software generates invoices based on tracked time streamlining the invoicing process. Additionally it offers a builtin scheduling feature for appointments meetings and other events.

Cons

The limited number of integrations with thirdparty tools and services may restrict its usefulness for some users. Furthermore compared to other timetracking and scheduling tools Timely is relatively expensive. While it provides basic reporting features it lacks some advanced reporting options available in other tools.

Feb 01, 2023

Easy to setup and manage customer experience

Jason M

Hair Salon

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

Pros

My previous software was working nicely but I just could no longer afford its price. As a result, I was seeking an affordable alternative and I found it in Timely. Many of its features are similar to the platform I was using before. However, several features are better. For example, I believe the mobile application is more optimized and user-friendly.

Cons

We offer consultations so we get random appointments, which are totally expected and fine by me. The problem is that customers don’t have the option to cancel the appointments online so they have to call me instead. Which is an unnecessary addition to my workload. Additionally, I would prefer multi-language support.

Jan 19, 2023

Timely has automated all of our tasks.

Melinda D.

Wellness and fitness

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

Pros

The best thing about Timely is the automated reminders that can be sent via email and text. It ensures none of my appointments are missed and the clients are updated about any changes. It has generally made me more profitable with less downtime. My clients can book their appointments online and appreciate the smooth portal they have access to. It did not cost me extra at all to have all these advanced features. While other similar software charged eye-watering thousands of dollars, this was merely a fraction of the price.

Cons

The only thing that sprang to my mind is to have a Next in line or waiting list prompt via the software to make it easier than writing them down manually and then booking them in. I believe the Checkout transaction section might be improved slightly. When I process a sale, it defaults to On Account, which is one more click I didnt have to make. I mostly use the credit card option, so setting it as the default option would save me a lot of time. It might seem trivial, but it is a lot if someone has to deal with it daily.

Frequently Asked Questions

No, API access is not available.

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