Timely Software

What is Timely Software?


Timely software is an appointment-scheduling platform for businesses within the beauty and wellness industry. It helps teams stay connected and report accurately across client, project, and employee hours. Timely's easy-to-use booking system puts you in control of the entire client experience process. Clients can easily schedule reservations and appointments with the click of a button.

What is Timely Best For?

Timely software does not have a unique feature. However, existing customers have praised it for relatively affordable pricing plans for a small business, a user-friendly dashboard, and easy onboarding for new staff members. 

Timely Pricing

There is no free version of the software available. However, all paid plans include a free trial period. Timely software pricing starts from $20 per month (for single staff). See the detailed pricing breakdown at the end. You can also click the “Get Pricing” button at the top of this page. 

Timely Integrations

Timely software can connect with many third-party applications. This enables businesses to have multiple options across accounting, marketing, and more. 

For sales and payments:

  • TimelyPay 
  • Square 
  • Zettle 
  • Shopify 

For accounting and invoicing:

  • Xero 
  • QuickBooks 
  • MYOB 

For websites and marketing:

  • Mailchimp 
  • WordPress 
  • Google Tag Manager 

For syncing contacts:

  • Google Calendar 
  • Google Contacts 

Timely software also provides API access via Zapier.

How does Timely Work?

With Timely software, you can easily manage your client appointments, send automated reminders to keep them informed of upcoming appointments, and track customer data to better understand their needs. Here are a few easy steps to start with Timely: 

  • Set up your account and log in: Create an account on the Timely website. Once you're logged in, you'll be able to access all the features and tools available within the software.
  • Explore the dashboard: Once you're logged in, take some time to explore the dashboard and familiarize yourself with the different elements. Understand how everything works so that you can get comfortable using it quickly.
  • Familiarize yourself with the different features: The next step is to become familiar with all of the features available within Timely software. Spend some time getting accustomed to how each feature works so you can make efficient use of them for future tasks or projects.
  • Start organizing your work: Once you have explored the features, it's time to start organizing your work within Timely software. Utilize labels, tags, and filters to help keep everything organized and easily accessible when needed.
  • Connect other services with Timely: Finally, consider connecting other services such as Google Calendar or Slack with Timely. This results in increased productivity and convenience when managing tasks or projects across different platforms or devices. 

You can learn more about the software functionality by clicking the “Watch Demo” button on this page.

Who is Timely for?

Timely software is a great choice for businesses seeking to streamline their appointment booking process. It is suitable for all business sizes—from small independent beauty businesses to large multi-location chains. Mobile stylists who need an easy way to book appointments on the go can also benefit from it. Additionally, Timely caters to the following industries: 

  • Beauty salon 
  • Hair salon 
  • Aesthetic clinic 
  • Wellness 
  • Spa 
  • Barbershop 
  • Tattoo studio 
  • Massage 

Timely Software Features

  • Online Bookings

This feature makes it easy for clients to book appointments for your beauty or wellness services. With just a few clicks, customers can see all available slots in real-time, choose the one that suits them best, and book their appointment quickly and securely. They will also receive SMS reminders.

You can also configure settings so that certain appointments require prepayment or deposit payments to secure the booking—making it simpler to manage online payments and reducing the risk of no-shows. Timely software has an optimized online booking system for both desktop and mobile devices. 

  • Digital Consultations

Timely's digital consultation feature allows you to easily connect with clients online and offer virtual services. With this utility, you can schedule video calls and group conferences directly from your Timely account, eliminating the need for manual booking via text or email. 

  • Payments and Deposits

This feature simplifies collecting payments from your customers securely. You will have access to multiple payment options—including credit/debit cards and PayPal—so customers can pay how they want without hassle. You can also set up deposits so clients can pay in advance. Plus, this feature is secure and complies with Payment Card Industry (PCI) standards, offering end-to-end encryption to protect customer data. 

  • Marketing Tools

Timely software offers a variety of marketing tools to help business owners reach more customers and generate additional revenue. This includes email campaigns to send promotional messages, loyalty/reward programs, social media integrations to share offers and updates, and online reviews. 

  • Staff Management

With Timely, you can easily manage employee availability, create rosters, track time-off requests, and more. The detailed reporting features allow you to stay up to date with individual hours worked and calculate payroll in just a few clicks. 

  • Stock and Inventory

The software tells you when to replenish your items and lets you compare different suppliers for the best price. It also helps with tracking orders, billing customers, invoicing vendors, generating reports, setting up alerts for low-stock items, and more.

  • Reporting and Analytics

The comprehensive reporting and analytics feature provides the insights you need to make informed decisions. With this tool, you can track sales, customer service performance, employee productivity, and more. You can also see who your best customers are or what services are driving the most revenue. As a business, you can also manage financial reporting by integrating with apps like QuickBooks. All reports generated by Timely are downloadable as PDFs or Excel files for further analysis. 

Is Timely Software Right for You?

If you want to streamline your client experience process, then Timely is a good choice. It can help save time, build a powerful brand image, and maximize profits. 

Around 55,000 professionals across the beauty industry are benefiting from Timely software. These include popular brands such as the Australian Hairdressing Council (AHC), JINsoon, and Natalie Anne.

Timely Software Pricing Details

The following breakdown is based on single-person staff. The cost will increase with the number of bookable staff members. 

  • Build
  • Elevate
  • Innovate
20 / month
30 / month
35 / month
  • Appointment calendar
  • Client records
  • Basic automated marketing
  • Free online support
  • Online booking
  • Service and retail sales
  • Stock management
  • Payments and deposits
  • 100 SMS per month
  • Build Plan Features +
  • Documents and photos
  • Integrated consultation forms
  • Waitlist
  • 100 additional SMS
  • Elevate Plan Features +
  • Google Tag Manager
  • Staff targets
  • Premium support
  • 100 additional SMS

Timely Software Features


Access Controls/Permissions


Budget Management


Data Import/Export


Employee Management


Milestone Tracking


Planning Tools


Strategic Planning


Task Managementt


Visual Workflow Management


Workflow Management


Process Modeling & Designing


Real Time Reporting


Timeline Management


Activity Tracking


Remote Support


  • An intuitive interface keeps everything organized in one place.
  • Award-winning support (coveted Stevie Award).
  • Help guides and videos, along with community support.


  • Can be expensive for small businesses with limited budgets.
  • May require additional software to take full advantage of the features.
  • Lack of multi-language support.
  • You can only call support if you have the Innovate plan.

Frequently Asked Questions (FAQs)

Does Timely offer an API?

The API token for Timely works for all API requests until a new token is gotten.

Does Timely support mobile devices?

Yes, Timely supports iOS and Android devices. It can also be used on iPads.

How do you use Timely?

Timely is a cloud-based appointment management service for small and mid-sized businesses as well as professionals who work on their own.

Is Timely a CRM?

Timely is not a CRM. It is an appointment-management tool.

What is Timely used for?

Timely is a cloud-based appointment scheduling system for individuals and small and medium-sized enterprises. It supports beauty salons, hair salons, health clinics, massage therapists, and personal trainers.

What languages does Timely support?

The Timely software only supports one language at the moment: English.

What types of pricing plans does Timely offer?

Timely offers four tiers of pricing: starter, premium, unlimited, and unlimited plus. The pricing options start at $10. Click on the "Get Pricing" button to get more details.

Timely Software Pricing

Small Organization

Within Budget

Medium Organization

Within Budget

Large Organization

Within Budget

Timely Software reviews

Overall Rating

4 Reviews


Flows with your business needs.

March 2023

Kiran K.


I have set up Timely to automate most of what I do. Whenever a client requires a tax invoice, they can request it, and timely would automatically generate the invoice and send them to the clients on its own. It has saved me hours, if not days, of cumbersome work. Setting up the software was generally easy and enjoyable. I've been pleased with what it provides for my (very cheap) monthly fee. Timely's simplicity and clean and elegant appearance make it the best possible app for time management.
I'd enjoy Timely even more if I could include images of my work beneath my services when people book, so they know precisely what they're getting. This mini-portfolio will add up to my value. I also wish the add-ons didn't have to be in a different category and could be added to the service. It does not affect my productivity, but it needs some work to make it even more perfect. I love using Timely.

Our profitability has increased.

February 2023


Alternative Medicine

Ever since we implemented Timely in our system, there's been a consistent increase in client bookings. They prefer making most of the booking online instead of talking to an agent every time, which is exactly what I can provide. They can choose the date and time to suit their needs, and we can keep the schedule updated to provide the smoothest service possible. I can have an overview of my financial condition to prepare tax returns. It is inexpensive, effective, and simple to use. We have had generally good reviews from our clients overall.
They handle the notifications very poorly, in my opinion. I have often missed my appointments and then had two different clients show up simultaneously because the software didn't remind me. Even basic time management software offers notifications about upcoming appointments and meetings.

Easy to setup and manage customer experience

February 2023

Jason M

Hair Salon

My previous software was working nicely but I just could no longer afford its price. As a result, I was seeking an affordable alternative and I found it in Timely. Many of its features are similar to the platform I was using before. However, several features are better. For example, I believe the mobile application is more optimized and user-friendly.
We offer consultations so we get random appointments, which are totally expected and fine by me. The problem is that customers don’t have the option to cancel the appointments online so they have to call me instead. Which is an unnecessary addition to my workload. Additionally, I would prefer multi-language support.

Timely has automated all of our tasks.

January 2023

Melinda D.

Wellness and fitness

The best thing about Timely is the automated reminders that can be sent via email and text. It ensures none of my appointments are missed and the clients are updated about any changes. It has generally made me more profitable with less downtime. My clients can book their appointments online and appreciate the smooth portal they have access to. It did not cost me extra at all to have all these advanced features. While other similar software charged eye-watering thousands of dollars, this was merely a fraction of the price.
The only thing that sprang to my mind is to have a 'Next in line' or waiting list prompt via the software to make it easier than writing them down manually and then booking them in. I believe the Checkout transaction section might be improved slightly. When I process a sale, it defaults to 'On Account,' which is one more click I didn't have to make. I mostly use the credit card option, so setting it as the default option would save me a lot of time. It might seem trivial, but it is a lot if someone has to deal with it daily.

Call us at

(661) 384-7070

Call us at

(661) 384-7070