What is Timely Software?
Timely software is an appointment-scheduling platform for businesses within the beauty and wellness industry. It helps teams stay connected and report accurately across client, project, and employee hours. Timely's easy-to-use booking system puts you in control of the entire client experience process. Clients can easily schedule reservations and appointments with the click of a button.
What is Timely Best For?
Timely software does not have a unique feature. However, existing customers have praised it for relatively affordable pricing plans for a small business, a user-friendly dashboard, and easy onboarding for new staff members.
There is no free version of the software available. However, all paid plans include a free trial period. Timely software pricing starts from $20 per month (for single staff). See the detailed pricing breakdown at the end. You can also click the “Get Pricing” button at the top of this page.
Timely software can connect with many third-party applications. This enables businesses to have multiple options across accounting, marketing, and more.
For sales and payments:
For accounting and invoicing:
For websites and marketing:
- Google Tag Manager
For syncing contacts:
- Google Calendar
- Google Contacts
Timely software also provides API access via Zapier.
How does Timely Work?
With Timely software, you can easily manage your client appointments, send automated reminders to keep them informed of upcoming appointments, and track customer data to better understand their needs. Here are a few easy steps to start with Timely:
- Set up your account and log in: Create an account on the Timely website. Once you're logged in, you'll be able to access all the features and tools available within the software.
- Explore the dashboard: Once you're logged in, take some time to explore the dashboard and familiarize yourself with the different elements. Understand how everything works so that you can get comfortable using it quickly.
- Familiarize yourself with the different features: The next step is to become familiar with all of the features available within Timely software. Spend some time getting accustomed to how each feature works so you can make efficient use of them for future tasks or projects.
- Start organizing your work: Once you have explored the features, it's time to start organizing your work within Timely software. Utilize labels, tags, and filters to help keep everything organized and easily accessible when needed.
- Connect other services with Timely: Finally, consider connecting other services such as Google Calendar or Slack with Timely. This results in increased productivity and convenience when managing tasks or projects across different platforms or devices.
You can learn more about the software functionality by clicking the “Watch Demo” button on this page.
Who is Timely for?
Timely software is a great choice for businesses seeking to streamline their appointment booking process. It is suitable for all business sizes—from small independent beauty businesses to large multi-location chains. Mobile stylists who need an easy way to book appointments on the go can also benefit from it. Additionally, Timely caters to the following industries:
- Beauty salon
- Hair salon
- Aesthetic clinic
- Tattoo studio
Timely Software Features
This feature makes it easy for clients to book appointments for your beauty or wellness services. With just a few clicks, customers can see all available slots in real-time, choose the one that suits them best, and book their appointment quickly and securely. They will also receive SMS reminders.
You can also configure settings so that certain appointments require prepayment or deposit payments to secure the booking—making it simpler to manage online payments and reducing the risk of no-shows. Timely software has an optimized online booking system for both desktop and mobile devices.
Timely's digital consultation feature allows you to easily connect with clients online and offer virtual services. With this utility, you can schedule video calls and group conferences directly from your Timely account, eliminating the need for manual booking via text or email.
Payments and Deposits
This feature simplifies collecting payments from your customers securely. You will have access to multiple payment options—including credit/debit cards and PayPal—so customers can pay how they want without hassle. You can also set up deposits so clients can pay in advance. Plus, this feature is secure and complies with Payment Card Industry (PCI) standards, offering end-to-end encryption to protect customer data.
Timely software offers a variety of marketing tools to help business owners reach more customers and generate additional revenue. This includes email campaigns to send promotional messages, loyalty/reward programs, social media integrations to share offers and updates, and online reviews.
With Timely, you can easily manage employee availability, create rosters, track time-off requests, and more. The detailed reporting features allow you to stay up to date with individual hours worked and calculate payroll in just a few clicks.
Stock and Inventory
The software tells you when to replenish your items and lets you compare different suppliers for the best price. It also helps with tracking orders, billing customers, invoicing vendors, generating reports, setting up alerts for low-stock items, and more.
Reporting and Analytics
The comprehensive reporting and analytics feature provides the insights you need to make informed decisions. With this tool, you can track sales, customer service performance, employee productivity, and more. You can also see who your best customers are or what services are driving the most revenue. As a business, you can also manage financial reporting by integrating with apps like QuickBooks. All reports generated by Timely are downloadable as PDFs or Excel files for further analysis.
Is Timely Software Right for You?
If you want to streamline your client experience process, then Timely is a good choice. It can help save time, build a powerful brand image, and maximize profits.
Around 55,000 professionals across the beauty industry are benefiting from Timely software. These include popular brands such as the Australian Hairdressing Council (AHC), JINsoon, and Natalie Anne.
Timely Software Pricing Details
The following breakdown is based on single-person staff. The cost will increase with the number of bookable staff members.
- Appointment calendar
- Client records
- Basic automated marketing
- Free online support
- Online booking
- Service and retail sales
- Stock management
- Payments and deposits
- 100 SMS per month
- Build Plan Features +
- Documents and photos
- Integrated consultation forms
- 100 additional SMS
- Elevate Plan Features +
- Google Tag Manager
- Staff targets
- Premium support
- 100 additional SMS
Timely Software Features
Visual Workflow Management
Process Modeling & Designing
Real Time Reporting
- An intuitive interface keeps everything organized in one place.
- Award-winning support (coveted Stevie Award).
- Help guides and videos, along with community support.
- Can be expensive for small businesses with limited budgets.
- May require additional software to take full advantage of the features.
- Lack of multi-language support.
- You can only call support if you have the Innovate plan.