WORKetc offers a complete cloud-based solution to manage all aspects of customer relationships from one integrated platform. Sales, projects, billing, support, and more are seamlessly tied together. Enabling end-to-end management of the customer lifecycle, WORKetc helps businesses maximize revenue and stay in control of their operations. Get started today!

WORKetc Specifications

Time Tracking

Task Management

Reporting

Budget Management

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What Is WORKetc?

Overview

WORKetc is a cloud-based business management software. It helps small- and medium-sized businesses (SMBs) streamline operations and increase productivity. The platform combines customer relationship management (CRM), project management, billing, and marketing management modules into a single integrated platform.

What Is WORKetc Best For?

The software is known for managing the entire business operations in a single cloud-computing platform. Mainly a small-business software, it provides integrated CRM, projects, billing, help desk, sales, and reporting.

WORKetc Pricing

The vendor provides four primary plans:

  • Starter – $78/month (for 2 users)
  • Team – $195/month (for 3 users)
  • Foundations – $395/month (for 3 users)
  • EnterpriseCustom pricing

A 14-day free trial, including all core features, is also available.

Disclaimer: The pricing is subject to change.

WORKetc Integrations

The software intergates with several third-party applications to improve business workflows, including:

How Does WORKetc Work?

Follow these basic steps to start using the WORKetc project management software to streamline operations:

  • Log in and explore the dashboard
  • Send one-click invitations to your team members to join the platform
  • Start using various features like 'CRM & Sales', 'Projects & Tasks', 'Invoicing & Quotes', 'Customer Support', etc.
  • Integrate the platform with other apps like G Suite, Xero, QuickBooks, Evernote, Outlook, and Box
  • Use the mobile apps for Android and iPhone to manage your business on the go
  • Analyze your business performance using the reporting and analysis feature
You can also watch a free WORKetc demo to learn more about the software's features.

Who Is WORKetc For?

WORKetc is suitable for SMBs across multiple industries and sectors, including:

  • Marketing and advertising
  • Consumer services
  • Apparel and fashion
  • Information technology
  • Financial services
  • Management consulting

Is WORKetc Right For You?

WORKetc aims to provide a complete all-in-one platform for managing all customer relationship aspects from a single system. If you require various tools to function and find managing multiple subscriptions and integrations cumbersome, WORKetc could be the solution.

We recommend reading WORKetc reviews to see how existing customers benefit from the software. Contact Software Finder at (661) 384-7070 for more information.

WORKetc Features

In addition to providing integrated CRM software tools, WORKetc lets you capture sales leads from web forms, mobile devices, email, and more. It provides the ability to assign and track leads through customized sales processes. The software also helps monitor and report on the sales pipeline.

how it worksSee How It Works

Create complex projects with triggers and dependencies. The software allows viewing projects as a Gantt chart, project tree, or timeline. Comprehensive project templates are also available. Users can update projects by recording timesheets, uploading documents, creating support cases, and adding expenses.

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WORKetc enables companies to automatically capture and invoice all revenue activities from sales, projects, support, etc. Users can create product catalogs and recurring invoices easily. Complex tax and discounting rules can also be handled within the software. By integrating billing with the rest of the solution, WORKetc ensures businesses maximize revenue by accurately invoicing every billable item and collecting payment on time.

how it worksSee How It Works

The entire customer activity history can be viewed on a single screen. Issues can be assigned and progress tracked via web, mobile, and email. Meanwhile, custom fields allow the capturing of specific customer information.

how it worksSee How It Works

Pros and Cons of WORKetc

Pros

  • Online CRM, project management, and more in one cloud-computing platform
  • Users can assign support tickets or create a sales lead without leaving the inbox
  • Multiple project views are available
  • Full business management

Cons

  • Not ideal for large businesses
  • Product development can be expedited, according to some WORKetc software reviews

WORKetc Pricing

Starter

2 Users Maximum

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What's Included

  • 2,000 Contacts

  • 3GB Storage

Team

3 users included

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What's Included

  • 10,000 Contacts

  • 15GB Storage

  • PLUS

  • Social Media

  • Email Marketing

  • Customer Portal

  • Accounting Integrations

  • Reporting

Foundations

3 users included

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What's Included

  • Everything in Team and:

  • 20,000 Contacts

  • 50GB Storage

  • Contractor Portal

  • Deep Reporting

WORKetc Reviews

Overall Rating

4.5

40 Review(s)

Rating Distribution

5

star

(25)

4

star

(11)

3

star

(4)

2

star

1

star

October 2018

Not my favorite CRM

Gavriella

Apparel & Fashion

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Pros

I found this software quite easy to understand like how to input data. It was also highly customizable, which was essential for our needs.

Cons

The email integration was not in a way I expected. As it is the main reason I switched to this software. It should improve.

October 2018

Just alright

Anonymous

Not Specified

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

Pros

It fulfills the primary functions of any CRM as it keeps track of contacts, companies and sales.

Cons

During the time I use this, it had poor email service integration and numerous bugs. Moreover, customization was not good.

January 2018

Fully integrated CRM package for all facets of our business from Leads through to Service delivery

Dave

Not Specified

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

We can track leads all the way through to sales and even automate support ticketing when emails are sent to our Service inbox. We have created work groups for different teams in our organization and use the built-in discussion feature in WORKetc to keep everyone informed about what is happening. The timesheets, which can be allocated to various activities, have been a game-changer for us. We can now accurately report billable hours and effectively cost our maintenance packages.

Cons

Initially, there was a slight delay in data entry due to the servers being located overseas. However, after the implementation of country specific servers, we haven't encountered any issues at all!

Frequently Asked Questions

It can integrate with G Suite, Xero, Microsoft Outlook, Box, QuickBooks Online, and Evernote.