YouTrack Software

YouTrack

10 Review(s)

Overview

YouTrack is an innovative software that lets you track tasks, manage projects, collaborate with your team, and deliver great products. You can customize your workflows, integrate with other tools, and access data from any device.

Overall Rating

Based on 10 users reviews

4.1

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

YouTrack Specifications

Time Tracking

Task Management

Reporting

Budget Management

View All Specifications

What Is YouTrack?

Overview

YouTrack is a cloud-based bug-tracking software from JetBrains. It is designed to streamline project management and team collaboration. It simplifies task tracking, enhances team collaboration, and automates workflows, increasing productivity and efficiency. The software also offers agile boards, reporting/analytics, issue tracking, etc.

What Is YouTrack Best For?

The software is best known for its highly customizable Agile boards. These boards can be tailored to match any team’s workflow, making project tracking a breeze.

YouTrack Pricing

The YouTrack cost depends on the following cloud-hosted plans:
  • Free - $0 (1–10 Users)
  • Paid - $4.40/user/month (11+ Users)

The software also offers licenses and subscriptions for installation on personal servers, starting at $600.00 for 15 users. Other special offers are also available.

Disclaimer: The pricing is subject to change.

YouTrack Integrations

The software integrates with third-party applications, including:

  • Slack
  • GitLab
  • Jenkins
  • Bitbucket
  • Telegram
  • Jabber
  • Zendesk
  • Mailbox

How Does YouTrack Work?

Here is how to start using the YouTrack software:

  • Log in with your credentials
  • Create workspaces to manage components of the project, such as users, issues, reports, or developer projects
  • Assign tasks and use tags to organize issues into meaningful groups
  • Agile teams can use Kanban or other Agile boards for more visual tracking of a project's progress
  • Automate repetitive processes using simple text commands or custom scripts for advanced automation solutions
  • Integrate YouTrack with other tools, such as source control systems and bug trackers, to share data across applications
  • Set up real-time notifications to be informed of changes in your project progress
  • Generate reports to monitor project health and track progress over time
Watch a free YouTrack demo to learn more.

Who Is YouTrack For?

YouTrack is designed for businesses of all sizes, small, medium, and large. The following industries and sectors can use the software to track tasks, manage projects, and plan sprints:

  • Software development
  • Marketing
  • Design
  • Support and service desk
  • Operations and legal
  • Product and project management
  • Quality assurance

Is YouTrack Right For You?

Are you looking for a project management tool that’s as flexible and dynamic as your team? YouTrack could be the right fit. The software is built with security and scalability in mind. It protects your data while allowing you to scale up as your team grows.

Still unsure if the software is right for you based on this YouTrack review? Contact Software Finder at (661) 384-7070 for further assistance.

YouTrack Features

YouTrack’s issue-tracking features allow you to quickly record, track, and manage issues. Customize fields, set up custom workflows, and create queries to easily organize tasks.

See How It Works

Simplify project management by setting deadlines, assigning tasks to team members, and tracking progress. Share ideas and collaborate on projects with powerful version control features.

See How It Works

The software's automation rules let you set up triggers that automatically update tasks, add comments, or assign tasks when certain conditions are met. This makes it easy to streamline your workflows and get more done faster.

See How It Works

YouTrack’s reporting and analytics tools help you track the progress of projects, identify bottlenecks, and quickly adjust resources to optimize project performance.

See How It Works

You can create an issue-tracking system tailored to your team’s requirements and workflow with a wide range of customizations.

See How It Works

Collaborate and stay organized by storing meeting notes, product requirements, and internal process descriptions in a single knowledge base. You can also mention your teammates to facilitate discussions in the comments section. Additionally, you can create private sections for personal notes and action items that only you can access. You can utilize the full-text search feature to quickly search for relevant articles and essential documents.

See How It Works

Pros And Cons of YouTrack

Pros

  • Cloud-based accessibility

  • Robust features

  • User-friendly interface

  • Seamless integrations

Cons

  • Steep learning curve

  • Minor functionality issues, according to some reviews

  • Customer service can be improved

YouTrack Reviews

Total 10 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

10%

4

Stars

90%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

PB

Pamela B.

Education Management, 500+ employees

4.0
March 2023

Youtrack has helped make our office workflow more efficient.

Pros

It is almost unimaginable how difficult it can be to handle an organization with 1000s of employees but YouTrack has made it so much more manageable. It is an excellent tool for keeping track of tasks and projects. The software allows us to be more collaborative with each other, which actually helps get stuff done quicker. I am able to easily delegate assignments to specific team members and track their progress. This enables structured work.

Cons

I have experienced trouble with the user interface (UI) of YouTrack. Sometimes, the software lags because of the workload. Some users in our company have expressed dissatisfaction with the way the customer support team handles reported bugs and glitches.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

VH

Vincent H.

Civic & Social Organization, 51-100 employees

5.0
February 2023

It has the potential to be the best tracking software out there.

Pros

As compared to other tracking software (especially for bugs) that I have used, this one is quite simple to set up and use. The simple UI aids in keeping sprints clean and organized. Performance is good as long as the setup is done correctly or else the users will forever be plagued with unusual lags. It is ideal for small teams that do not want to deal with the complications of using JIRA. Pricing is based on storage, which is really convenient. Custom queries may be created to search for defects, and my team utilizes it every day during agile meetings. It is quite useful.

Cons

We have faced a few consistent issues with the software. We have noticed that the vendor constantly changes and even removes the features that we use regularly. Only recently, they removed the Assigned to me tag from the main menu. Forcing us to manually navigate and find that specific tag now. We have also registered our complaint about this specific issue.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

GJ

Grace Jefferson

B2B software firm, 51-100 employees

4.0
January 2023

Robust, efficient, and affordable solution

Pros

I cant express how useful the combination of features provided by YouTrack has been. The different features have significantly improved our project outcomes. The smart search tool also helps our team save time. It allows searching for more than one criterion at the same time. I also like that the cost of the software is based on how much storage you want. This means I can always expand the storage as needed. The software interface is also easy to navigate, and there is no hassle in configuring the system as per different project needs.

Cons

To be honest, the benefits of the software outweigh the problems that we have come across. If I need to talk about a drawback, I would mention the user interface. While it is minimalistic and no hassle to navigate, it gets slow occasionally. We have reported the issue to the customer support team, but so far there has been no permanent solution to it. But it does not happen frequently, so it is a problem we can ignore for now.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

9

Frequently Asked Questions

YouTrack supports Chinese (Simplified), English, French, German, Japanese, Korean, Portuguese, Russian, and Spanish.

For support, customers' requests can be sent via live chat, email or help desk support, and phone. A knowledge base and FAQs/forum section is also available.

The YouTrack price varies with cloud and server versions. The cloud version is free for up to 10 users and costs $4.40/user/month for 11+ users. In addition to the free server version, its pricing starts at $600.00 for 15 users.

To configure agile boards in YouTrack, log in, navigate to ‘Agile Boards’, create a new board, configure and customize it, then save and use.

Yes, YouTrack has an API available for use.

YouTrack project management software is compatible with mobile devices.

YouTrack can integrate with several third-party apps like Slack, GitLab, Jenkins, Bitbucket, Telegram, Jabber, and Zendesk.

Who are the typical users of YouTrack?

The project management tool, designed for agile teams, is feasible for businesses of all sizes across various industries and sectors, including software development, design, marketing, operations and legal, support and service desk, product and project management, and quality assurance.