YouTrack Software

Name: YouTrack Software
Rating: 4 (27 reviews)

What Is YouTrack?

Overview

YouTrack is a versatile bug-tracking system from JetBrains. It is an ideal solution for development teams looking to stay organized, regardless of size. Easy to use and customize, the software's core features include project management and issue tracking.

The smart search capabilities of YouTrack let users quickly identify problems and make changes to their code faster. Its extensibility makes it a great choice for businesses of all technical backgrounds. It is an efficient way to manage product development, saving time and hassle.

What Is YouTrack Best For?

YouTrack software is well-known for being a valuable issue-tracking and project-management tool. Its intuitive user interface simplifies setting up projects, assigning tasks, and team organization. YouTrack also provides reporting tools that monitor the project's progress over time.

YouTrack Pricing Plans

YouTrack is available both as a cloud and server-based solution. The free cloud version caters to one to ten users, ideal for small teams.

The pricing for the YouTrack starts at $4.40 per user per month for 11 and more users

The price discounts as the number of users increases. The YouTrack server license is available for free for ten users. For more information on server-based pricing, see the table below.

For overall YouTrack cost details, click "Get Pricing".

YouTrack Integrations

YouTrack can connect with external systems such as third-party VCS, code repositories, test management platforms, task-tracking applications, and other JetBrains tools. The platform also provides a fully documented open REST API that allows users to integrate with different products and services.

Common YouTrack integrations include:
JetBrains IDEs
Slack
Telegram
Zendesk
Jabber

How Does YouTrack Work?

Follow these basic steps to start using YouTrack:

Log in with your credentials
Create workspaces to manage components of the project, such as users, issues, reports or developer projects
Assign tasks and use tags to organize issues into meaningful groups
Agile teams can use Kanban or other agile boards for more visual tracking of a project's progress
Automate repetitive processes using simple text commands or custom scripts for advanced automation solutions
Integrate YouTrack with other tools, such as source control systems and bug trackers, to share data across applications
Set up real-time notifications to be informed of changes in your project progress
Generate reports to monitor project health and track progress over time

Click "Watch Demo" to schedule a YouTrack demo and learn more about its functionality.

Who Is YouTrack For?

YouTrack project management software is a great fit for any team size, from startups to large-scale enterprises. The following industries can use the software to track tasks, manage projects, and plan sprints:

Software development
Marketing
Design
Support and Service Desk
Operations and Legal
Product and Project management
Quality Assurance

YouTrack Features

YouTrack project management offers the following core features:

Agile Boards

YouTrack’s agile boards provide an easy method to organize and track workflows in an intuitive Kanban-style interface. Track task progress on each board and get real-time notifications when changes are made.

Issue Tracking

YouTrack’s issue-tracking features allow you to quickly record, track, and manage issues. Customize fields, set up custom workflows, and create queries to easily organize tasks.

Project Management

YouTrack simplifies project management by setting deadlines, assigning tasks to team members, and tracking progress. Share ideas and collaborate on projects with powerful version control features.

Automation

The software's automation rules let you set up triggers that automatically update tasks, add comments, or assign tasks when certain conditions are met. This makes it easy to streamline your workflows and get more done faster.

Reporting and Analytics

YouTrack’s reporting and analytics tools help you track the progress of projects, identify bottlenecks, and quickly adjust resources to optimize project performance.

Customizations
With YouTrack's wide range of customizations, you can create an issue-tracking system tailored to your team’s requirements and workflow.

Knowledge Base

Collaborate and stay organized by storing meeting notes, product requirements, and internal process descriptions in a single knowledge base. You can also mention your teammates to facilitate discussions in the comments section.

Additionally, you can create private sections for personal notes and action items that only you can access. You can utilize the full-text search feature to quickly search for relevant articles and important documents.

Is YouTrack Right For You?

YouTrack is an advanced, feature-rich software platform that provides businesses of all sizes with a comprehensive and efficient project tracking and management solution. This powerful tool allows users to quickly track projects from initiation to completion.

Notable customers of YouTrack software include Bayer, Samsung, HP, Land Rover, and Ferrari.

YouTrack Pricing Breakdown

New YouTrack
Server License

What’s included

600-

20000

15 to 2,000 users
+1 year of free updates and technical support

YouTrack offers customized pricing based on users and specialty. Click here to get a custom quote.

Does youtrack offer an API?

No, YouTrack does not offer an API.

Does youtrack support mobile devices?

YouTrack does support Android and Apple mobile devices (e.g., iPhone and iPad).

How does Youtrack work?

JetBrains created YouTrack, a project management software. It takes the form of a plugin that can be added to JetBrains IDEs such as IntelliJ Idea and assists in the creation and assignment of tasks to a development team, as well as tracking the progress of work.

Is youtrack cloud based?

Yes, YouTrack is cloud-based software.

What are the typical users of YouTrack?

YouTrack's typical users are freelancers, large enterprises, mid-size businesses, non-profit organizations, public administrations, and small businesses.

What is the purpose of Youtrack?

YouTrack allows you to customize an Agile Board to fit your workflow. You can use the Agile boards to help you with your Scrum, Kanban, and blended processes. Create boards with many projects, add swim lanes depending on user stories, epics, deadlines, or any other field, and be agile your way.

What other apps is youtrack compatible with?

YouTrack can be integrated with PractiTest, GitHub, Jira, GitLab, Test Lodge, IntelliJ IDEA, Slack, VCS, Bitbucket, Cisco Jabber, Confluence, TestRail, TMetric, and Zendesk Suite.

What type of pricing plans does youtrack offer?

To view YouTrack pricing plans, click the "Get Pricing" button above.

An Economical Choice for Startups and SMEs

May 2023

Tom

Information Technology and Services

Pros:

Transitioning to YouTrack from Jira was a budget-friendly upgrade. The migration process was straightforward, seamlessly transferring tasks and documentation.

Cons:

The platforms loading speed proved to be sluggish, especially when performing actions like changing ticket statuses or creating new tickets.

YouTrack: A Familiar Tool for Tracking and Management

Dan

Computer & Network Security

YouTrack resembles a familiar tool and replicates the positive aspects of JIRA.

Locating specific tickets can be challenging at times.

Youtrack has helped make our office workflow more efficient.

March 2023

Pamela B.

Education Management

It is almost unimaginable how difficult it can be to handle an organization with 1000s of employees but YouTrack has made it so much more manageable. It is an excellent tool for keeping track of tasks and projects. The software allows us to be more collaborative with each other, which actually helps get stuff done quicker. I am able to easily delegate assignments to specific team members and track their progress. This enables structured work.

I have experienced trouble with the user interface (UI) of YouTrack. Sometimes, the software lags because of the workload. Some users in our company have expressed dissatisfaction with the way the customer support team handles reported bugs and glitches.

It has the potential to be the best tracking software out there.

February 2023

Vincent H.

Civic & Social Organization

As compared to other tracking software (especially for bugs) that I have used, this one is quite simple to set up and use. The simple UI aids in keeping sprints clean and organized. Performance is good as long as the setup is done correctly or else the users will forever be plagued with unusual lags. It is ideal for small teams that do not want to deal with the complications of using JIRA. Pricing is based on storage, which is really convenient. Custom queries may be created to search for defects, and my team utilizes it every day during agile meetings. It is quite useful.

We have faced a few consistent issues with the software. We have noticed that the vendor constantly changes and even removes the features that we use regularly. Only recently, they removed the Assigned to me tag from the main menu. Forcing us to manually navigate and find that specific tag now. We have also registered our complaint about this specific issue.

Exceptional Project Management with User-Friendly Interface

Cristina

YouTrack is applauded for its intuitive interface, personalized dashboards, and effective task assignment features.

No significant drawbacks were mentioned; the reviewer expressed satisfaction with daily usage for team task tracking.

Agile and Efficient Workflow with YouTrack

Laura

Health, Wellness and Fitness

YouTrack stands out for its user-friendly interface and flexibility, fitting seamlessly into various workflow styles. Its lightweight nature and speed also received praise.

The platform was found to be less suited for implementing SCRUM due to limitations related to sprints and backlogs.

Efficient Project Management Solution

Nontokozo

Banking

YouTracks clear visual representation, cost-effectiveness, and problem-solving capabilities for agile board development, project management, and bug tracking were noted.

Limited tutorials for efficient usage were mentioned; a desire for more learning resources was expressed.

Robust, efficient, and affordable solution

January 2023

Grace Jefferson

B2B software firm

I cant express how useful the combination of features provided by YouTrack has been. The different features have significantly improved our project outcomes. The smart search tool also helps our team save time. It allows searching for more than one criterion at the same time. I also like that the cost of the software is based on how much storage you want. This means I can always expand the storage as needed. The software interface is also easy to navigate, and there is no hassle in configuring the system as per different project needs.

To be honest, the benefits of the software outweigh the problems that we have come across. If I need to talk about a drawback, I would mention the user interface. While it is minimalistic and no hassle to navigate, it gets slow occasionally. We have reported the issue to the customer support team, but so far there has been no permanent solution to it. But it does not happen frequently, so it is a problem we can ignore for now.

One of the most simple, adaptable, and user-friendly software programs available

Stephen Cobbler

Information Technology

I can say with full confidence that we have received the right value for the money spent. YouTrack provides powerful features that have streamlined our project lifecycles. It is easy to use and flexible enough to customize according to different project needs. It is evident that the developer has invested in making a user-friendly software interface and design. This makes it easy to administer the software. Additionally, my team has benefited immensely from the reporting and smart search tools of the software.

Overall, I am more than satisfied with the software and the functionality it provides. One problem my team has faced is that the software runs slowly at times. This also brings me to another issue, which is the lack of responsiveness from the customer support team. They do get to resolving any issues that arise, but it takes a long time to do so. This becomes frustrating because it disturbs our workflows. I would really like to see some improvement in this regard.

The software is suited for agencies of all sizes.

Simon K.

Computer Software

Unlike other software, this bug tracking program is straightforward to set up and use in comparison to other bug tracking programs that I have used. Moreover, initially, I was a little worried about whether the application would suit the organization best or not due to its small size. Thankfully, it did suit our company with our small team, and, thereby, we didn’t have to cope with the complexities of JIRA. Similarly, I was relieved to learn that the softwares pricing was based on storage space rather than having fixed pricing quotations for small and large businesses alike. This proved to be beneficial for the company as well.

In my opinion, the only thing that needs to be worked on is its constantly changing features. This is because even though the application is easy to use, the constant changing of the functionalities does not set a working pattern for us that we can follow regularly. For instance, earlier the software provided the option to search "Assigned to me," which is no longer available in the main menu. It has just disappeared. Now we have to navigate to find the tag. Although this is still simple and easy to do, there are several similar things like this, which is why we have to constantly adjust these alternately changing features.

The web-based application has solved my proximity issues

Edwin J.

Software Developers

I am glad that I was introduced to this application. What I like the most about YouTrack Software is its ability to allow users to access the software from any location without the need for a VPN connection. As this application is web-based, it has really solved the issue of proximity for several employees in our organization, including me. In addition to this, the agile boards and dashboard widgets are both incredibly helpful and simple to use. Also there are many fields that are effortlessly adjustable which allows for a highly unique integration.

Although I am satisfied with the application there are still some issues that the developers need to get fixed as soon as possible. Firstly, there is still some room for improvement in the user experience as there are some issues that need to be resolved. Besides, the software still has some glitches and bugs that need to be fixed. Sometimes, the software hangs or slows down a little, which gets a little frustrating, especially when I have to meet deadlines. Therefore, I am looking forward to the upcoming version of the software with these issues resolved.

Enhancing Efficiency with YouTrack

Joshua

YouTrack has become an integral part of the reviewers process, enhancing efficiency and simplifying updates and management of tasks.

Initial setup for user permissions management requires attention, but once configured, minimal time is spent on maintenance.

December 2022

The software is suited for agencies of all sizes

In my opinion, the only thing that needs to be worked on is the constantly changing features. This is because even though the application is easy to use, the constant changing of the functionalities does not set a working pattern for us that we can follow regularly. For instance, earlier the software provided the option to search "Assigned to me," which is no longer available in the main menu. It has just disappeared. Now we have to navigate to find the tag. Although this is still simple and easy to do, there are several similar things like this, which is why we have to constantly adjust these alternately changing features.