Streamline software development and efficiently manage and resolve software defects using Zoho BugTracker, a comprehensive web-based solution. Ideal for businesses of all sizes, it offers automated reporting, custom workflows, and robust security features. Elevate your team's productivity and collaboration by exploring Zoho BugTracker today!

Zoho Bugtracker Specifications

Time Tracking

Task Management

Reporting

Budget Management

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What Is Zoho BugTracker Software?

Overview

Zoho BugTracker is a web-based bug-tracking software that enables organizations to manage software defects and issues efficiently. It is part of the Zoho suite of products, which includes over 40 integrated applications for businesses.

The software allows users to track and eliminate bugs from a centralized location. It also assists teams in collaborating and communicating effectively, ensuring that bugs are resolved quickly and efficiently. Along with Zoho BugTracker project management tools, the system also includes bug reporting and custom workflows.

What Is Zoho BugTracker Best For?

Zoho BugTracker helps software development teams record bugs, issues, and feature requests during development. It provides a centralized platform for teams to collaborate on resolving issues, assigning tasks, tracking progress, and communicating with stakeholders.

Furthermore, Zoho BugTracker offers configuration tools, allowing teams to tailor the software to their specific needs. Customization options include custom fields, workflows, and templates. The platform also has robust security features, including role-based access control, SSL encryption, and two-factor authentication, which help keep sensitive data safe.

Zoho BugTracker Pricing

In addition to the Free plan, Zoho BugTracker has two other pricing plans:

  • Standard Plan - $3/user/month
  • Premium Plan - $7/user/month
  • Free trials are available with both packages

Zoho BugTracker Software Integrations

The software can seamlessly integrate with other products in the Zoho suite. Furthermore, it can integrate with several third-party software applications. Some common Zoho BugTracker integrations include:

  • Jira
  • GitHub
  • Zendesk
  • Bitbucket
  • DropBox
  • Google Drive
  • Google Calendar
  • OneDrive
  • Microsoft SharePoint

How Does Zoho BugTracker Work?

Follow these basic steps to start using Zoho BugTracker software:

  • Log in to your Zoho account using the credentials you created
  • Navigate through the app, record bugs, create reports, track progress, and assign issues to the appropriate users
  • To create a new bug report, click ‘New’ from the main page and fill out the fields with relevant information about the bug, such as title, description, and status
  • When you are done creating a bug report, click ‘Save’. It will automatically be added to your list of existing bugs, which can be accessed by clicking on ‘My Bugs’ from the main page
  • Assign tasks related to each bug to users by clicking on the ‘Assign Task’ option under each bug report card
  • To track the progress of an existing bug report, select it from your list of bugs and update its status (or note down any additional comments regarding it) directly in the app
  • When finished with resolving an issue or updating the status of a particular issue, click ‘Done’
To learn more about the functionality of the software, book a Zoho BugTracker demo.

Who Is Zoho BugTracker For?

Zoho BugTracker suits businesses of all sizes, from small startups to large enterprises. Its features are adaptable to meet the needs of different types of businesses across various industries.

The software is particularly useful for the following:

  • Software development teams
  • Quality assurance teams
  • Project and product managers

Is Zoho BugTracker Software Right For You?

Zoho BugTracker offers reliable security measures to ensure that your data remains secure. These include SSL encryption, role-based access control, and two-factor authentication. These features help protect sensitive data from unauthorized access and enable the team to work confidently.

Zoho BugTracker could be the right option if you need customizable, secure, and comprehensive bug-tracking and issue management. Additionally, it has an easy-to-use interface, so users can quickly adapt to it.

Since it is suitable for all business sizes, Zoho BugTracker is a scalable solution. Users can easily upgrade their plans and unlock advanced features when required.

Zoho Bugtracker Features

The bug tracking tool is the core of Zoho BugTracker. It allows you to log, track, and manage bugs or issues in one central location. You can record bugs, assign corrective measures to team members, set priorities, and track the status of each bug. This feature enables teams to stay on top of issues and quickly resolve them.

how it worksSee How It Works

Zoho BugTracker allows custom fields to track specific details related to your bugs and issues. This can include fields such as severity, due date, reproducibility, and resolution. Custom fields allow you to capture the most relevant information for your team, helping you work more efficiently.

how it worksSee How It Works

Workflow automation is a powerful feature that helps teams streamline their bug-tracking process. You can set automated tasks such as assigning bug resolutions, sending notifications, and updating statuses. This feature helps teams to save time and reduce errors by automating repetitive tasks.

how it worksSee How It Works

Zoho BugTracker offers collaboration features that allow team members to work together efficiently. You can add comments to bugs, mention team members, and receive notifications when changes are made. This feature helps teams to stay informed and work together to resolve issues quickly.

how it worksSee How It Works

The software offers various reporting options, including dashboards, charts, and reports. These reports provide insights into team performance and project status to identify areas that need improvement. This feature helps teams make data-driven decisions and improve their bug-tracking process.

how it worksSee How It Works

Pros and Cons of Zoho Bugtracker

Pros

  • Free plan available
  • Scalable
  • Offers robust security features, according to some Zoho BugTracker reviews

Cons

  • Limited Free plan
  • Free trial is only 10 days

Zoho Bugtracker Pricing

Free

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What's Included

  • 3 users

  • 2 projects

  • Attach files up to 10MB

  • Add issues via email

Standard

No upper limit

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What's Included

  • Up to 10 users

  • 5 project templates

  • Attach files up to 5GB

  • All Free plan features

  • Bug reports

  • Time tracking

  • Status & workflow

  • Project custom status

Premium

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What's Included

  • Unlimited Projects

  • 20 project templates

  • Attach files up to 100GB

  • All Standard plan features

  • Custom fields

  • Custom roles & profiles

  • Custom notifications

  • Business rules

  • SLA automation

  • Custom views

Zoho Bugtracker Reviews

Overall Rating

4

1 Review(s)

Rating Distribution

5

star

4

star

(1)

3

star

2

star

1

star

February 2023

Zoho is the best case management tool ever!

Nyland

Information Technology and Services

Ease of use

7

Value for money

8

Customer Support

7

Functionality

9

Pros

We are a SaaS provider and need to be very adaptable in our product. All of the changes and issues must be recorded frequently and rapidly so that we can respond effectively. Which was difficult to do manually since we have so many projects going on and at least 10 different teams working on them. That’s why we opted for Zoho Bugtracker as our case management software which has been a lifesaver. It is a simple yet effective solution for managing issues, bugs, and changes. UI is very straightforward, and customer support is amazing as well.

Cons

Unfortunately, Ive discovered that as the comments/notes or screen continue to accumulate in a case, the page behaves strangely. For example, we had a very long email that contained a lot of details, and when this email was delivered as it was to the case via email, the page at the bug tracker became very long and hard to manage. The scroll bar also disappeared and ultimately required a restart in order to work properly. However, the software is generally very reliable for routine work so I can overlook such small issues.

Frequently Asked Questions

It is compatible with Android and iPhone.