Zoho Bugtracker

What Is Zoho BugTracker Software?


Zoho BugTracker is a web-based bug-tracking software that enables organizations to manage software defects and issues efficiently. It is part of the Zoho suite of products, which includes over 40 integrated applications for businesses. 

The Zoho BugTracker software allows users to track and eliminate bugs from a centralized location. The software also assists teams in collaborating and communicating effectively, ensuring that bugs are resolved quickly and efficiently. The system includes automated bug reporting, custom workflows, and project management tools. 

What Is Zoho BugTracker Best For?

Zoho BugTracker helps software development teams record bugs, issues, and feature requests during development. It provides a centralized platform for teams to collaborate on resolving issues, assigning tasks, tracking progress, and communicating with stakeholders. 

Furthermore, Zoho BugTracker software offers configuration tools, allowing teams to tailor the software to their specific needs. Customization options include custom fields, workflows, and templates. The platform also has robust security features, including role-based access control, SSL encryption, and two-factor authentication, which help keep sensitive data safe. 

Zoho BugTracker Pricing

In addition to the Free plan, Zoho BugTracker project management software has two other pricing plans: Standard and Premium.  

  • The Standard plan has a price of $4.5/user/month.  
  • The price of the Premium plan is $9/user/month.  
  • Free trials are available with both packages.  

For more detailed Zoho BugTracker pricing, see the table below or click "Get Pricing".  

Zoho BugTracker Software Integrations

The software can seamlessly integrate with other products in the Zoho suite. Furthermore, it can integrate with several third-party software applications. Some common Zoho BugTracker integrations include:  

  • Jira 
  • GitHub 
  • Zendesk 
  • Bitbucket 
  • DropBox 
  • Google Drive 
  • Google Calendar 
  • OneDrive 
  • Microsoft SharePoint 

How Does Zoho BugTracker Work?

Follow these basic steps to start using Zoho BugTracker software

  • Log in to your Zoho account using the credentials you created 
  • Navigate through the app, record bugs, create reports, track progress, and assign issues to the appropriate users 
  • To create a new bug report, click “New” from the main page and fill out the fields with relevant information about the bug, such as title, description, and status 
  • When you are done creating a bug report, click “Save”. It will automatically be added to your list of existing bugs, which can be accessed by clicking on “My Bugs” from the main page 
  • Assign tasks related to each bug to users by clicking on the “Assign Task” option under each bug report card 
  • To track the progress of an existing bug report, select it from your list of bugs and update its status (or note down any additional comments regarding it) directly in the app  
  • When finished with resolving an issue or updating the status of a particular issue, click "Done" 

To learn more about the functionality of the software, book a Zoho BugTracker demo. You can do so by clicking "Watch Demo".

Who Is Zoho BugTracker For?

Zoho BugTracker suits businesses of all sizes, from small startups to large enterprises. Its features are adaptable to meet the needs of different types of businesses across various industries. 

The software is particularly useful for the following: 

  • Software Development Teams 
  • Quality Assurance Teams 
  • Project & Product Managers  

Small businesses with limited budgets can benefit from the Free plan offered by Zoho BugTracker. On the other hand, larger enterprises with more complex workflows can employ the advanced features of Zoho BugTracker.

Zoho BugTracker Software Features

Key features of Zoho BugTracker include:  

Bug Tracking

The bug tracking tool is the core of Zoho BugTracker. It allows you to log, track, and manage bugs or issues in one central location. You can record bugs, assign corrective measures to team members, set priorities, and track the status of each bug. This feature enables teams to stay on top of issues and quickly resolve them. 

Custom Fields

Zoho BugTracker allows custom fields to track specific details related to your bugs and issues. This can include fields such as severity, due date, reproducibility, and resolution. Custom fields allow you to capture the most relevant information for your team, helping you work more efficiently. 

Workflow Automation

Workflow automation is a powerful feature that helps teams streamline their bug-tracking process. You can set automated tasks such as assigning bug resolutions, sending notifications, and updating statuses. This feature helps teams to save time and reduce errors by automating repetitive tasks. 


Zoho BugTracker offers collaboration features that allow team members to work together efficiently. You can add comments to bugs, mention team members, and receive notifications when changes are made. This feature helps teams to stay informed and work together to resolve issues quickly. 


The software offers various reporting options, including dashboards, charts, and reports. These reports provide insights into team performance and project status to identify areas that need improvement. This feature helps teams make data-driven decisions and improve their bug-tracking process. 

Is Zoho BugTracker Software Right For You?

Zoho BugTracker offers reliable security measures to ensure that your data remains secure. This includes SSL encryption, role-based access control, and two-factor authentication. These features help to protect your sensitive data from unauthorized access and enable the team to work confidently. 

Zoho BugTracker could be the right option if you need a customizable, secure, and comprehensive bug-tracking and issue-management. Additionally, it has an easy-to-use interface so users can quickly adopt it.  

Since it is suitable for all business sizes, Zoho BugTracker is a scalable solution. Users can easily upgrade their plans and unlock advanced features when required.  

Zoho BugTracker Pricing Breakdown

  • Free
  • Standard
  • Premium
0 / month
4.5 / month
9 / month
What’s included
(Free Plan Features)
What’s included
(Standard Plan Features)
What’s included
(Premium Plan Features)
  • 3 users
  • 2 projects
  • Attach files up to 10MB
  • Add issues via email
  • Up to 10 users
  • 5 project templates
  • Attach files up to 5GB
  • All Free plan features
  • Bug reports
  • Time tracking
  • Status & workflow
  • Project custom status
  • Unlimited projects
  • 20 project templates
  • Attach files up to 100GB
  • All Standard plan features
  • Custom fields
  • Custom roles & profiles
  • Custom notifications
  • Business rules
  • SLA automation
  • Custom views
  • Personalized web domain
  • Personalized email to add bugs
  • Webhooks
  • Custom functions
  • Teams - custom user groups

Zoho Bugtracker Features


Access Controls/Permissions


Budget Management


Data Import/Export


Employee Management


Time Tracking




File Sharing


Data Visualization


Task Management


Customizable Workflows


Project Templates


Issue Tracking




Resource Allocation


Activity Tracking




Project Scheduling


Task Dependencies


Mobile App



Frequently Asked Questions (FAQs)

Does Zoho BugTracker support an API?

Yes, Zoho BugTracker Software provides an API for its users.

Is Zoho BugTracker a database?

No, Zoho BugTracker software is bug tracking software that combines a clean and intuitive interface to submit and organize issues with customizable workflow, set business rules, create custom views for the issues that software projects are bound to generate, and fix bugs fast.

Is Zoho BugTracker compatible with mobile devices?

Yes, Zoho BugTracker Software supports the following mobile devices: iPhone and Android.

What languages does Zoho BugTracker support?

It supports English(US), French, Spanish, German, Czech, Chinese, Danish, Italian, Japanese, Portuguese, Portuguese (Brazil), Russian, Dutch, Swedish, Polish, Turkish, and Korean.

What level of support does Zoho BugTracker offer?

Zoho BugTracker offers the following support options: 24/7 (live rep), email/help desk, knowledge base, chat, and FAQs/forum.

What other apps does Zoho BugTracker integrate with?

Zoho BugTracker can seamlessly integrate with other products in the Zoho suite. Furthermore, it can integrate with several third-party software applications. Some common Zoho BugTracker integrations include: Bitbucket, Drop Box, Google Drive, Google Calendar, OneDrive and Microsoft SharePoint

What type of pricing plans does Zoho BugTracker software offer?

In addition to the Free plan, Zoho BugTracker has two other pricing plans: Standard and Premium. The Standard plan has a price of $4.5/user/month. The price of the Premium plan is $9/user/month. Free trials are available with both packages. For more detailed Zoho BugTracker pricing, see the table below or click Get Pricing.

Who are the typical users of Zoho BugTracker?

In addition to freelancers, small to large businesses can use the software.

Zoho Bugtracker Pricing

Small Organization

Within Budget

Medium Organization

Within Budget

Large Organization

Within Budget

Zoho Bugtracker reviews

Overall Rating

1 Reviews


Zoho is the best case management tool ever!

February 2023


Information Technology and Services

We are a SaaS provider and need to be very adaptable in our product. All of the changes and issues must be recorded frequently and rapidly so that we can respond effectively. Which was difficult to do manually since we have so many projects going on and at least 10 different teams working on them. That’s why we opted for Zoho Bugtracker as our case management software which has been a lifesaver. It is a simple yet effective solution for managing issues, bugs, and changes. UI is very straightforward, and customer support is amazing as well.
Unfortunately, Ive discovered that as the comments/notes or screen continue to accumulate in a case, the page behaves strangely. For example, we had a very long email that contained a lot of details, and when this email was delivered as it was to the case via email, the page at the bug tracker became very long and hard to manage. The scroll bar also disappeared and ultimately required a restart in order to work properly. However, the software is generally very reliable for routine work so I can overlook such small issues.

Call us at

(661) 384-7070

Call us at

(661) 384-7070