Last Updated Nov 28, 2025
Overview
Overall Rating
Based on 8 users reviews
4.4
Rating Distribution
Positive
88%
Neutral
13%
Negative
0%
Starting Price
$0
/month
Pros And Cons of Zoho Desk
Pros
Cloud-based accessibility
Robust features
Free plan available
Cons
Can be slow to load at times, and some users have reported glitches with the platform
Frequently Asked Questions
Yes, the software offers a Zoho Desk API.
Zoho Desk supports multiple languages, including English, Chinese, Dutch, French, German, Italian, Japanese, Portuguese, Spanish, and more.
Zoho Desk offers seamless integrations with key third-party applications such as Slack, Salesforce, Jira, Trello, Mailchimp, Intercom, HubSpot, and Asana, enhancing its versatility and operational efficiency.
The software supports mobile devices.
Zoho Desk offers three pricing plans: A free plan, an Express at 7/user/month, Standard at $20/user/month, Professional at $35/user/month, and Enterprise at $50/user/month.
Zoho Desk project management software is versatile, catering to businesses of all sizes and industries, such as healthcare, finance, retail, and education.
Zoho CRM provides comprehensive support, including 24/7 email and chat support for premium plans. They also offer a resourceful knowledge base, video tutorials, customer support tickets and webinars to help users get the most out of their platform.
Zoho Desk offers Zia, an AI assistant contextualized to enhance your team's efficiency by automatically providing pertinent answers from your knowledge base to your clients.