Last Updated
Overview
ActiveBuilding software streamlines move-in, leasing, and payment processes while offering a rewards program to encourage timely payments. While customization for niche workflows is modest, it is ideal for managers of residential properties looking for secure, scalable, and user-friendly resident portal software.
Overall Rating
Based on 9 users reviews
3.7
Rating Distribution
Positive
67%
Neutral
22%
Negative
11%
Starting Price
Custom
ActiveBuilding Specifications
- Tenant Management
- Lease Management
- Rent Collection
- Maintenance Requests
What Is ActiveBuilding?
ActiveBuilding is a cloud-based resident portal software by RealPage, designed to streamline Property Management for businesses of all sizes. Accessible via desktop and mobile devices, it offers tools for leasing management, online payments, and maintenance requests, helping managers reduce administrative tasks and improve resident satisfaction. Its digital move-in checklists simplify onboarding, while the rewards program encourages timely payments. ActiveBuilding is now called LOFT.
ActiveBuilding Pricing
ActiveBuilding Integrations
Who Is ActiveBuilding For?
ActiveBuilding software is purpose built for the real estate industry.
Is ActiveBuilding Right For You?
Are you looking to enhance resident engagement and reduce operational inefficiencies? ActiveBuilding now known as LOFT by RealPage simplifies leasing, move-in and move-out processes, payments, and rewards in a single app. It addresses pain points such as delayed rent collection and disorganized maintenance tracking. Its rewards program encourages timely payments, while the platform scales to properties of all sizes and ensures secure handling of resident data.
Recognized with the 2025 PropTech Breakthrough Award and the 2024 TITAN Innovation in Services and Solutions Real Estate Award ActiveBuilding empowers property managers to streamline operations, boost resident satisfaction, and deliver a modern, engaging living experience that sets their communities apart.
Still doubtful if ActiveBuilding is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
ActiveBuilding Features
Community Engagement
ActiveBuilding allows property managers to create and manage an interactive resident community. Managers can share announcements, updates, and events, encouraging engagement and fostering stronger relationships. This feature enhances communication efficiency and ensures residents stay informed and involved.
Moving Made Easy
The platform simplifies move-in and move-out processes with digital checklists and step-by-step guidance. Residents receive support for tasks like utility setup, documentation, and scheduling, reducing errors and delays, while managers can oversee transitions efficiently from a single interface.
Payments Management
The platform streamlines rent collection and payment tracking with multiple payment options. Automated reminders, secure processing, and real-time reporting simplify financial management for managers while providing residents with convenient, flexible, and transparent payment solutions.
Rewards Program
The software encourages timely payments and engagement through a rewards system. Residents earn points redeemable for gift cards and services, promoting loyalty and positive behavior, while managers benefit from improved payment consistency and enhanced resident satisfaction.
Seamless Leasing
The software supports end-to-end leasing operations with digital applications, electronic signatures, and compliance tracking. The process reduces administrative workload, accelerates approvals, and ensures a smooth experience for both residents and managers, improving occupancy and operational efficiency.
Pros And Cons of ActiveBuilding
Pros
Community feed encourages resident interaction
Residents can send private messages easily
Auto payments simplify rent collection
Cons
Search function is not always reliable
Adding new credit cards occasionally fails
ActiveBuilding Reviews
Total 9 reviews
3.7
All reviews are from verified customers
Rating Distribution
5
Stars44%
4
Stars22%
3
Stars0%
2
Stars22%
1
Stars11%
Share your experience
Small Business, 11-50 employees
“Privacy Invasion”
Pros
There's nothing good I can say about this company. It was completely useless, they pushed me to hand over all of my private information and then hit me with late fees. I strongly dislike both the company and the people working there. I would never recommend using it unless you have no other choice.
Cons
Pretty much everything about it was awful. They don't offer anything genuinely useful yet they still forced me to provide confidential information. Also they charged me late fees without providing what was needed. I also had to keep confirming sensitive details an absurd number of times and the constant requests for that information made no sense at all. I genuinely hate this company.
Rating Distribution
Ease of use
1
Value for money
2
Customer Support
2
Functionality
2
Small Business, 11-50 employees
“helpful resident communication hub”
Pros
It gives our community a convenient way to share everything from important announcements to fun upcoming events with all residents at once without exposing anyone's personal contact information.
Cons
One thing I'd really like to see is a tagging feature like the ones most social platforms have. For instance if a resident lists an item for sale and someone comments with a question it would be helpful if the seller could be notified immediately so the conversation could move along faster.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Mid Market, 51-100 employees
“Convenient tools”
Pros
Having everything in one place has been really helpful for both our team and our residents. Online payments are convenient, maintenance can be scheduled without extra back and forth, personal details are simple to update and the platform also gives residents a way to connect with each other.
Cons
Uploading documents can be inconsistent which gets frustrating. Residents would also value getting notifications whenever changes or updates are made in the platform. We've been waiting months for the Community Rewards integration and the service request categories don't always line up with the ones in Onesite so our maintenance team usually has to go back and correct them manually.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
6
Frequently Asked Questions
What other apps does ActiveBuilding integrate with?
Details about specific third-party integrations are not publicly listed.
Does ActiveBuilding have a mobile app?
Yes, ActiveBuilding Living has mobile apps available on the Apple App Store and Google Play.
Does ActiveBuilding offer an API?
The vendor has not specified any information regarding its API availability.
What level of support does ActiveBuilding offer?
ActiveBuilding offers support via phone.
What language does ActiveBuilding support?
The software is available in English.
What types of pricing plans does ActiveBuilding offer?
ActiveBuilding pricing is customized per company based on their specific property management requirements. Get in touch for a personalized ActiveBuilding cost estimate.
Who are the typical users of ActiveBuilding?
ActiveBuilding features are built for property management and real estate firms.