Last Updated
Overview
Concierge Plus centralizes property and resident management for HOAs, condos, and multifamily communities. It streamlines communication, service requests, amenity bookings, and payments. Administration tasks can be tedious with many records; however, its scalable platform and AWS-based security ensure efficient operations across multiple properties.
Overall Rating
Based on 7 users reviews
4.9
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Concierge Plus Specifications
- Tenant Management
- Lease Management
- Maintenance Requests
- Document Management
What Is Concierge Plus?
Concierge Plus is a cloud‑based property and resident experience management platform designed for HOAs, condominium associations, and multi‑family residential communities. It provides a unified digital system that connects property managers, boards, and residents to streamline communication, daily operations, and community services.
The software offers features such as resident portals, amenity booking, service request tracking, and communication tools, helping teams reduce manual workload, improve visibility into operations, and deliver a seamless resident experience across properties.
How Much Does Concierge Plus Cost?
Concierge Plus pricing plans are tailored and customized to the customer's needs.
Concierge Plus Integrations
Who Is Concierge Plus For?
Concierge Plus software serves a wide range of industries and sectors, including:
- Property management
- Condominium communities
- Multi-family housing
- Real estate services
- Facility management
- Community associations
Is Concierge Plus Right For You?
Are you looking for a comprehensive property management platform that streamlines daily operations, enhances resident engagement, and boosts team efficiency? Concierge Plus helps managers reduce manual tasks and deliver a seamless resident experience across communities of all sizes.
It solves fragmented communication and inefficient workflows for HOAs, condos, and multifamily properties by centralizing key activities like booking, payments, and service tracking in one place.
Hosted on AWS, Concierge Plus ensures robust security, encrypted data storage, daily backups, and scalable infrastructure to support communities of any size.
Still not sure if Concierge Plus is right for you? Contact our customer support team at (661) 384‑7070, who will help you make the best decision regarding Concierge Plus features and more.
Concierge Plus Features
Condominiums Management
Concierge Plus helps condominium communities centralize communication and daily operations into one platform. Boards and managers can efficiently handle announcements, service requests, amenity reservations, and package tracking, improve operational efficiency and enhance resident satisfaction across every aspect of modern property management.
Enterprise Property Management
Concierge Plus provides property management companies with a scalable platform to oversee multiple buildings from a single system. With tools for communication, workflows, payments, and integrations, teams can standardize operations, reduce manual effort, and deliver a consistent, high-quality experience across their entire property portfolio.
Plus Payments
Plus payments allows residents to make secure ACH and card transactions directly within the platform. This simplifies collections, enhances operational efficiency for property managers, improves cash flow, and provides new revenue opportunities, all while giving residents a convenient, seamless payment experience.
Plus AI
Plus AI provides residents with an always-on, intelligent assistant to quickly find answers and navigate community information. By reducing calls and emails to management teams, it improves response times, minimizes interruptions, and delivers a smoother, more efficient resident experience at scale.
Multifamily Community Management
For multifamily communities, Concierge Plus provides a streamlined resident experience while minimizing operational workload. The platform centralizes digital payments, service requests, amenity bookings, and resident communications, enabling property teams to work efficiently and meet the expectations of today’s tech-savvy renters.
Pros And Cons of Concierge Plus
Pros
Provides responsive and helpful customer support consistently
Simplifies communication between management and residents effectively
Streamlines daily operations across multiple properties efficiently
Cons
Some features may require additional enhancements
Occasional minor connection issues reported by users
Concierge Plus Reviews
Total 7 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars86%
4
Stars14%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Timothy J.
Education Management, 101-500 employees
Less than 6 months
“easy to use”
Pros
Website was quite simple to use, responses were quick and I found the instructions very clear to understand
Cons
There wasn't anything that felt unnecessary or unhelpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeanette S.
Hospitality, 1-10 employees
Less than a year
“Includes amazing features”
Pros
The "Service Request" section has been one of the most valuable features for us. It keeps every note tied to a specific item organized in one place and the resident who submitted the request gets real-time updates while we're working through the issue.
Cons
The interface feels a little bland. It looks very professional on the management side but residents tend to see it as a bit too business-like.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Michelle S.
Non-Profit Organization Management, 11-50 employees
More than a year
“user-friendly tool”
Pros
From the admin side to the resident experience, this platform has been incredibly user-friendly. Getting everything set up was quick and easy. The notifications work really well and both our team and our residents have been very happy with it.
Cons
I honestly haven't run into any downsides. Any suggestions I've made for changes or improvements have been picked up by CSR and passed along to the implementation team for a future update.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What level of support does Concierge Plus offer?
Concierge Plus provides support via phone and email.
What language does Concierge Plus support?
Concierge Plus supports the English language.
What other apps does Concierge Plus integrate with?
The vendor has not publicly shared information related to third-party integrations.
Does Concierge Plus have a mobile app?
Yes, Concierge Plus offers a mobile app.
Does Concierge Plus offer an API?
Yes, Concierge Plus provides API access.
What types of pricing plans does Concierge Plus offer?
Concierge Plus offers customized pricing plans according to your needs. Request a custom Concierge Plus price quotation.
Who are the typical users of Concierge Plus?
Concierge Plus serves industries including property management, condos, multifamily housing, real estate, facilities, and community associations.