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Overview
GuestRevu empowers hospitality businesses to improve their online reputation and guest experience. While the tool’s integrations might be a bit challenging to handle, its robust functionality and intuitive dashboard help independent hotels and multi-property groups gain clarity and efficiency in managing guest relations.
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Starting Price
Custom
GuestRevu Specifications
- Reporting and Analytics
- Alerts/Notifications
- Online Portal for Tenants
- Resident Communication Tools
What Is GuestRevu?
GuestRevu is a comprehensive guest feedback and online reputation management solution designed for the hospitality industry. It helps property owners listen to and learn from their guests by automating guest surveys and consolidating online reviews into a single dashboard. By leveraging insights from guest feedback, businesses can make data-driven decisions to enhance service, improve guest satisfaction, and boost online ratings. GuestRevu software is ideal for properties of any size, from small guesthouses to large hotel chains.
GuestRevu Pricing
GuestRevu price plans are as follows:
- LITE: $0/month
- CORE: $34.99/month/property
- PRO: $50 – $250/month - depending on size and number of rooms
- GROUP: Custom
Disclaimer: The pricing is subject to change.
GuestRevu Integrations
GuestRevu integrates with the following tools and platforms:
- Cendyn CRM
- Bookboost
- ChiDesk
- HiJiffy
- roommaster
- Zonal software
- Rezcontrol
Who Is GuestRevu For?
GuestRevu is ideal for the following sectors and industries:
- Rental operation
- Hospitality
- Lodging
Is GuestRevu Right For You?
If your property struggles with managing guest feedback and reviews across various platforms, then GuestRevu can be a powerful ally. With its ability to consolidate reviews and offer in-depth reporting, it stands out as a top solution for reputation management. The software has won the 2024 GREAT award for its guest feedback solutions, proving its effectiveness. It's a reliable platform for any hospitality business serious about improving guest experience.
Still doubtful if GuestRevu is the right fit? Connect with our customer support staff at (661) 384-7070 for further guidance.
GuestRevu Features
AI Response Management
The tool uses artificial intelligence to help users draft personalized and timely responses to guest reviews. It saves valuable time by providing starter templates and automating the process, ensuring consistent and professional communication with guests.
Reputation Management
GuestRevu centralizes all the online reviews from various sources into one dashboard, making it easier to monitor and manage online reputation. It provides a clear overview of guest sentiment and allows users to track their performance against competitors, helping them stay competitive in the market.
Guest Feedback Survey Collection
GuestRevu facilitates users to create customized, multi-language surveys to collect valuable insights directly from guests. These surveys are designed to increase response rates and gather specific, actionable feedback, which helps businesses understand guest expectations and identify areas for improvement.
Reporting And Analytics
This feature provides a range of reports that help users slice and analyze guest data. The powerful analytics tools offer deep insights into guest satisfaction, allowing businesses to identify trends, benchmark against competitors, and make informed decisions to improve operations.
Ticket Management
The tool enables users to create and assign service tickets based on guest feedback or reviews to ensure that issues are promptly addressed. This functionality helps streamline operations and enables teams to track and resolve service shortcomings efficiently.
Pros And Cons of GuestRevu
Pros
Provides robust insights into guest feedback
The tool is very user-friendly and intuitive
Robust client management features
Cons
Guest surveys are not editable for the users
Limited booking channel integrations
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Frequently Asked Questions
What other apps does GuestRevu integrate with?
GuestRevu integrates with Cendyn CRM, Bookboost, ChiDesk, HiJiffy, roommaster, Zonal software, and Rezcontrol software.
Does GuestRevu offer an API?
Yes, GuestRevu does offer an API.
Who are the typical users of GuestRevu?
GuestRevu features support professionals in rental operation, hospitality, and lodging industries.
Does GuestRevu have a mobile app?
No, GuestRevu does not offer a dedicated mobile app.
What types of GuestRevu pricing plans are available?
GuestRevu offers four pricing plans: LITE ($0/month), CORE ($34.99/month/property), PRO ($50 – $250/month - depending on size and number of rooms), and GROUP (Custom). Receive a personalized GuestRevu cost estimate specific to your organization.
What level of support does GuestRevu offer?
GuestRevu offers support via phone and email. Users can also fill out an online form to get in touch with the team.
What language does GuestRevu support?
GuestRevu supports the English language.