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Cendyn CRM

Cendyn CRM

Last Updated Oct 23, 2025

Overview

Cendyn CRM is a powerful, next-generation platform designed to unify guest data and deliver hyper-personalized marketing. Its advanced segmentation and AI-driven analytics help boost revenue and elevate guest experiences. However, it may require dedicated setup and configuration, and smaller properties might find it feature-heavy for their needs.

Overall Rating

Based on 1 users reviews

4

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

What Is Cendyn CRM?

Cendyn CRM is a comprehensive customer relationship management (CRM), and customer data platform (CDP) solution specifically built for the hospitality industry. It unifies guest data from diverse sources, creating a single, accurate profile for each guest. This robust system empowers hotels to execute hyper-personalized marketing campaigns across multiple channels, including email, SMS, and social media, ultimately driving profitable revenue growth and fostering enhanced guest loyalty through data-driven insights.

Cendyn CRM Pricing

Cendyn CRM pricing is customized based on your hospitality business’s size, location, and specific needs.

Request a personalized Cendyn CRM cost breakdown to determine the best plan for your organization.

Cendyn CRM Integrations

The software supports integration with multiple systems and platforms, such

  • OpenTable
  • Oaky
  • RoomKeyPMS
  • SiteMinder
  • Amadeus
  • Salesforce
  • Revinate
Watch the Cendyn CRM demo to learn more about its integration arrangements.

Who Is Cendyn CRM For?

Cendyn CRM is ideal for a wide range of hospitality businesses, including:

  • Hotels and resorts
  • Casinos and entertainment venues
  • Hospitality groups and chains

Is Cendyn CRM Right For You?

If your business relies heavily on personalized guest engagement and brand loyalty, Cendyn CRM software could be a strong fit. Its marketing automation and unified data profiles are particularly effective for hotels, aiming to boost direct bookings and reduce third-party dependency.

Still doubtful if Cendyn CRM is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

Pros And Cons of Cendyn CRM

Pros

  • Enables hyper-personalized, multi-channel marketing automation

  • Offers AI-driven analytics for real-time insights and trend identification

  • Provides robust segmentation capabilities for highly targeted audiences

  • Includes an integrated B2B Sales solution to manage corporate growth

Cons

  • Customization may require technical support

  • Some features are hospitality-specific and less useful outside the industry

  • No native mobile app for on-the-go CRM management

Frequently Asked Questions

Cendyn CRM integrates with various apps including OpenTable, Oaky, RoomKeyPMS, SiteMinder, Amadeus, Salesforce, and Revinate.

No standalone mobile app is listed, but it is accessible through responsive web interfaces.

Typical users include hotel marketers, revenue managers, and hospitality CRM teams.

Yes, Cendyn provides API access for seamless data exchange between platforms and systems.

Support is offered via email, phone, and a client support portal with documentation and training resources.

Cendyn CRM supports English.

Cendyn CRM price is customized based on business requirements.