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Overview

Prism offers a comprehensive property management platform that streamlines building operations, tenant communication, and maintenance management. While it may take time to set up for large portfolios, its AI-powered insights, mobile accessibility, and integrated workflows make it a reliable solution for commercial property teams.

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Prism Specifications

Tenant Management

Lease Management

Maintenance Requests

Facility Management

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What Is Prism?

Prism is a unified software platform designed to centralize and streamline the operational processes of commercial real estate portfolios, from single buildings to large-scale enterprises. It enhances efficiency by automating critical tasks such as work order management, ensuring tenant requests are tracked and resolved promptly. The platform’s preventive maintenance scheduling helps extend the usable life of key equipment, reducing unexpected repair costs and improving building health, ultimately driving higher net operating income.

Prism Pricing

Prism pricing varies based on the specific needs of your business. Request a personalized Prism price estimate tailored to your requirements and budget.

Prism Integrations

The software supports integration with multiple systems and platforms, such as: 

Watch the Prism demo to learn more about its integration arrangements.

Who Is Prism For?

Prism is ideal for managing a wide range of property types, including:

  • Retail
  • Commercial office
  • Industrial
  • Stadiums and venues
  • Healthcare facilities

Is Prism Right For You?

Prism is the ideal solution for large-scale commercial real estate owners seeking a unified operations platform. Its API-first architecture enables seamless integration with existing systems while ensuring scalability, security, and compliance with SOC II and GDPR standards. As a 2023 BIG Innovation Award winner and trusted by global firms such as Hines, Prism provides a strategic solution for modernizing property management and enhancing financial performance across portfolios.

Still unsure about Prism? Contact us at (661) 384-7070 for further guidance.

Prism Features

Prism streamlines the entire work order process, allowing tenants to submit requests anytime via web or mobile app. The software manages team workloads, prioritizes urgent tasks, tracks refrigerant usage, and supports creation of purchase orders, CapEx projects, and sustainability initiatives, simplifying daily operations for engineers and property teams efficiently.

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The software provides total visibility across all portfolios, enabling scheduling, assigning, and tracking maintenance tasks for every asset. Prism consolidates equipment data, supports mobile updates, logs refrigerant usage, and maintains consistent schedules. It extends equipment lifespan, improves preventive operations, and empowers teams to reduce capital expenditures while maximizing asset value and efficiency.

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Prism organizes and provides fast access to all contract information, enabling teams to search, filter, and track vendor agreements across portfolios. The software simplifies new contract creation with customizable templates, ensures compliance, and integrates with DocuSign for streamlined execution, improving contract management efficiency and supporting seamless vendor interactions.

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The platform streamlines the RFP process by allowing property teams to find vendors, request bids, and create CapEx or sustainability projects. Prism offers standardized templates, automated follow-ups, and proposal comparisons while promoting vendor diversity. This ensures competitive pricing, efficient service procurement, and high tenant satisfaction for all types of capital and operational projects.

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Prism AI transforms property data into actionable insights, delivering instant answers and intelligent recommendations to improve efficiency, reduce costs, and enhance tenant satisfaction. The software benchmarks portfolio performance, optimizes preventive maintenance, prioritizes CapEx projects, and provides vendor insights, enabling property teams to make informed decisions and maximize operational and financial performance.

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Pros And Cons of Prism

Pros

  • Robust feature set covers all building operations needs

  • API-first design allows seamless system integrations

  • Comprehensive tenant communication tools enhance tenant satisfaction

Cons

  • Description field for maintenance entries is too limited

  • Initial template setup can be somewhat time-consuming

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Frequently Asked Questions

Prism software primarily supports English.

Prism offers support through a web portal, a self-service knowledge base, user guides, and videos, along with live chat.

Yes, Prism offers an API.

Prism supports integration with multiple systems and platforms, including DocuSign, HqO, BraXos, Yardi Voyager, and SwiftConnect.

Prism provides flexible pricing structured around unique business demands. Get a detailed Prism cost breakdown to make an informed decision.

Prism features are used by property managers, building engineers, facility teams, tenant experience coordinators, and commercial real estate owners.

Yes, Prism offers a dedicated mobile app for both iOS and Android.

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