Sirvoy
Last Updated
Overview
Sirvoy offers a property management system to streamline booking and channel synchronization for hospitality businesses. While its feature depth can vary across categories, users value its intuitive interface and exceptional support. Overall, Sirvoy provides a reliable solution for small to medium-sized properties.
Sirvoy Specifications
- Rent Collection
- Reporting And Analytics
- Alerts/Notifications
- Online Portal For Tenants
Sirvoy Features
Automated Task Management
Sirvoy features include automated task management, allowing recurring tasks such as guest messages, housekeeping, maintenance, and welcome preparations to be scheduled and tracked efficiently. This ensures operations stay organized while maintaining a personal touch, helping staff focus on the aspects of service that matter most.
Property Performance Analytics
The software’s single intuitive dashboard provides insights into occupancy, revenue, bookings, and guest behavior. Automated daily summaries, guest insights, and metrics like Average Daily Rate (ADR) and Revenue Per Available Room (RevPAR) offer a clear view of property performance, supporting efficient service planning, staffing, and data-driven decisions for improved overall management.
Flexible Payment Management
Flexible payment options allow deposits, balances, refunds, and no-show fees to be tracked and managed from a central dashboard. With support for major cards, digital wallets, bank transfers, and a guest portal, cash flow is simplified while providing a seamless, secure experience for guests.
Rooms And Rate Management
The platform offers simplified room and rate management, allowing creation of multiple room types, automated seasonal pricing, and flexible rate adjustments. With real-time monitoring, room restrictions, and package options, properties can stay organized, maintain competitive pricing, and optimize revenue across all channels efficiently.
Pros And Cons of Sirvoy
Pros
Offers an intuitive and easy-to-use interface
Enables seamless sync with major booking channels
Streamlines daily operations with the front desk
Cons
Feature compatibility can vary across categories
Support documentation may not cover all scenarios
Sirvoy Reviews
Total 30 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars87%
4
Stars10%
3
Stars3%
2
Stars0%
1
Stars0%
Share your experience
Hospitality, 1-10 employees
Less than 6 months
“Easy setup”
Pros
Getting started with this tool was pretty easy and the system feels simple without being overly complicated. The online support team has been fantastic as well, replying to questions very quickly whenever we've needed help.
Cons
We really haven't run into any issues with the system. Whenever we've contacted customer support, they've consistently been helpful and supportive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospitality, 1-10 employees
More than a year
“helpful booking control”
Pros
Its simplicity is a big plus and it's really helpful for preventing double bookings. All of our rooms are presented clearly and having the option to integrate it into our own website is also very useful.
Cons
I don't really have anything major negative to point out. The only slightly awkward part is having to enter the room description in every language whenever I edit a room.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospitality, 1-10 employees
Less than 6 months
“Excellent customer support”
Pros
Customer service has been incredibly helpful and responds within seconds whenever I need assistance. The software also includes everything I need to sell my rooms online and stay connected with my OTAs.
Cons
I haven't come across any real issues yet. The only thing that might make it even better would be a mobile app for using the service on the phone.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What language does Sirvoy support?
The software supports English, Swedish, Norwegian, French, Spanish, German, and more.
Does Sirvoy offer an API?
No, Sirvoy does not offer an API.
What types of Sirvoy price plans are available?
The software offers tiered payment plans with a 14-day free trial, with pricing based on the number of rooms. For a single room, the prices are as follows: Starter at $15/month and Pro at $54/month. Contact us to request a personalized Sirvoy cost quote based on your institution's requirements.
Does Sirvoy have a mobile app?
No, Sirvoy does not offer a mobile app.
Who are the typical users of Sirvoy?
Sirvoy is well-suited for a variety of accommodation types, including hotels and motels, B&Bs and guesthouses, hostels, vacation rentals, campsites and glamping sites, and long-term rentals.
What level of support does Sirvoy offer?
The platform provides support via email, phone, FAQs, and a help center.
What other apps does Sirvoy integrate with?
The platform integrates with several third-party applications and systems, including Google Maps, TripAdvisor, Expedia, Booking.com, SiteMinder, and Wimdu.