TurboTenant
Last Updated
Key Takeaways
Generated from the text of customer reviews
TurboTenant is a cloud-based property management platform. It's built for independent landlords and residential property managers handling single-family, multi-family, and room rentals. Users laud how simple and easy to use it is, though some raise concerns related to lag and glitches. A recent update includes flexibility to “Condition Reports” which lets landlords to delegate these reports to others for online completion, review, and approval.
Our Verdict
TurboTenant is a solid pick for landlords running their rental business without a property manager. It works well for independent owners and small portfolios who want simple, self-service tools instead of complex systems. Premium add-ons can add up if you use them occasionally, but the free plan holds real value at small scale. We'd recommend it to self-managing landlords who care most about affordability and simplicity.
Overall Rating
Based on 20 users reviews
4.3
Rating Distribution
Positive
85%
Neutral
10%
Negative
5%
Starting Price
$0
per month
TurboTenant Specifications
- Lease Management
- Tenant Management
- Rent Collection
- Maintenance Requests
What Is TurboTenant?
TurboTenant is a cloud-based web and mobile property management platform made to facilitate rental operations. For landlords and residential property managers, it offers hands-off full-service options. Its centralized structure supports every phase of tenancy, incorporating tenant placement, tenant-landlord communication, and core back-office tracking. By replacing scattered spreadsheets and filing cabinets with 256-bit encrypted digital workflows, the platform enables faster management. This saves time, reduces administrative errors, and helps property owners build more efficient businesses.
What Is TurboTenant Best For?
TurboTenant is best known for its "Tenant Screening" reports. It automates credit checks, nationwide criminal background checks, and eviction history searches. That gives landlords a reliable way to vet applicants. Pulling all this verification into one place helps independent landlords especially, since most don't have admin support. The screening tool is quick and easy to use. It saves time and helps landlords make more informed leasing decisions.
How Much Does TurboTenant Cost?
TurboTenant pricing starts at $12.42/month. This basic plan, known as Essentials, offers features such as unlimited lease agreements, lower screening fees, and unlimited e-signatures. Further pricing tiers of the software are:
- Free: $0/month
- Pro: Starting at $16.48/month
- Autopilot: Custom pricing
In addition to the base subscription cost, organizations should account for additional expenses. These include:
- Tenant Screening Fees: Approximately $45–$55 per applicant, generally paid by the tenant rather than the landlord
- Payment Processing Fees: Estimated at $2/ACH transaction on the Free plan (waived on paid plans), plus a 3.49% card payment fee that applies across all plans
- Add-On Forms/Document Packs: Around $199 for a state-specific forms package if not included in the selected plan
Most reviewers say TurboTenant's pricing is fair for small landlords. They like the low-cost baseline and the overall savings. Some do say premium add-ons feel pricey for just one feature. Others point out tenant application fees run higher than competitors.
Disclaimer: The pricing is subject to change.
TurboTenant Integrations
The software connects with the following platforms:
- REI Hub
- Plaid
- Stripe
How Does TurboTenant Work?
Follow the steps below to understand how the software typically works:
- Create an account and add your property details such as address, lease terms, and monthly rent
- Publish listings and syndicate them across multiple rental sites
- Collect digital applications and run automated credit, criminal, and eviction checks
- Draft a state-specific lease in the platform and send it for e-signature
- Set up online rent collection, with automated schedules, recurring charges, and late fees
- Receive and track maintenance requests through built-in tenant messaging
- Track income and expenses per property with built-in accounting logs
Who Is TurboTenant For?
TurboTenant is ideal for a wide range of industries, sectors, and professionals, including:
- Real estate
- Marketing and advertising
- Medical practice
- Architecture and planning
- Landlords
- Residential property owners
TurboTenant Use Cases
Based on our analysis of reviews and TurboTenant features, we have identified the following business scenarios where it is best suited:
1. Independent Landlords Consolidating Scattered Rental Records
When landlords track rent, deposits, and lease details across spreadsheets, texts, and paper checks, things get messy as the portfolio grows. TurboTenant's rental applications, autopay, and lease agreements pull it all into one dashboard. That makes everything easier to track. Reviewers describe it as a single source of truth for their rental business.
2. Landlords Prioritizing Applicant Screening Before Signing A Lease
The software works well for landlords who've been burned by unreliable tenants before. They want a documented, records-based process before signing a lease. Its screening tools bring applicant history into one report. User feedback credits the in-depth screening and background checks with cutting down leasing risk.
3. Landlords Handling Maintenance Requests Without Phone Tag
TurboTenant serves landlords who want a documented channel for maintenance issues, not just calls or texts. Tenants submit requests directly, and everything stays on record. That matters if a dispute comes up later. Maintenance requests and in-app messaging support this. It becomes helpful having everything in one place to track who reported what.
4. Portfolio Owners Comparing Performance Across Units
Owners with more than one property need to know which units are profitable and which aren't. That's hard to see using separate per-property records. Its reporting breaks down income and expenses by property. Owners can compare units side by side instead of adding up totals by hand. Rent collection data feeds straight into these reports, so payment history and cash flow show up at a glance.
Is TurboTenant Right For You?
If you're a landlord looking to manage your rental business yourself or hand it off entirely, TurboTenant offers two paths on one platform: self-managed software or fully managed service for one flat fee, with no payment due until you get paid.
Built on AWS, which complies with standards like GDPR, SOC, and ISO, TurboTenant is featured in various media outlets, such as Better Homes and Gardens and Fortune. It suits both new and experienced landlords seeking an organized, confident way to run their rental business.
Still unsure whether TurboTenant software is the right fit for you? Contact us at (661) 384-7070 for further guidance regarding its functionality.
TurboTenant Features
Rental Advertising
The platform gives landlords a single-dashboard marketing toolkit. Users can manage leads, use physical "For Rent" yard signs, and share digital listings by text or email. The platform automatically pre-screens tenants by move-in date, income, and pets. It also handles showing coordination and lets you upload video tours to filter out unserious candidates.
Rental Applications
It facilitates state-compliant online applications, with screening fees shifted entirely to tenants. The system collects residential history, landlord references, and employment details, plus direct document uploads. Premium tiers add custom questions and Snappt-powered fraud detection. Landlords can also track animal classifications as applicants authorize credit, criminal, and eviction checks instantly.
Rent Collection
TurboTenant offers rent collection, secured through Stripe and Plaid. Landlords can automate late fees, payment reminders, and expense tracking from one dashboard. Tenants can pay by ACH, debit, or credit card, schedule autopay, or split payments. They can also build credit through rent reporting, without the transfer limits of peer-to-peer apps.
Rental Property Maintenance
TurboTenant's maintenance platform includes an AI bot for renters. When a tenant submits a request, the AI gathers details, images, and descriptions. It also offers troubleshooting steps to head off unnecessary service calls. Landlords can track status, send work orders to their own vendors, or hire from a network of local pros through the Thumbtack partnership.
Pros And Cons of TurboTenant
Pros
Easy for new tenants to use
Rent received by landlords in a timely manner
Simplifies communication between landlords and tenants
Fast and convenient updates
Offers excellent customer service
Cons
There could be more integrations
Reporting feature could be better
Page loading could take time
TurboTenant Pricing
Free | Essentials | Pro | Autopilot |
|---|---|---|---|
$0 per month | Starting at $12.42 per month | Starting at $16.48 per month | Custom Pricing |
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Disclaimer: The pricing details were last updated on Sep 25, 2026 from the vendor's website. Please contact us for a tailored pricing list.
TurboTenant Reviews
Total 20 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars20%
3
Stars5%
2
Stars5%
1
Stars5%
Share your experience
Real Estate, 11-50 employees
More than a year
“Saves me money”
Pros
Managing my properties and tenants with TurboTenant is really easy. It helps me keep track of payments in different forms, handle leases and renewals and even sends automated emails to tenants. Plus tenants can pay through the portal or online which is awesome.
Cons
Some useful features are locked behind different plans which is understandable but we initially thought tenants could pay online without extra fees. Turns out there is a pretty high processing cost. If we know that upfront, we could have informed tenants better. Also there is no way to see these fees unless you ask or the tenant tries to pay. It was not the best first impression but I get why they do it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Real Estate, 1-10 employees
Free Trial
“Easy to use but has bugs”
Pros
I find the platform to be pretty simple and really easy to navigate.
Cons
There are a lot of glitches when switching between pages or loading which causes problems for me.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
5
Real Estate, 1-10 employees
Free Trial
“It is a complete tool”
Pros
Overall it is a complete software as it allows us to promote our rental units, accept rental applications online, screen tenants and collect rent payments all through this software.
Cons
The program sometimes freezes and I get way too many marketing emails.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Frequently Asked Questions
What level of support does TurboTenant offer?
TurboTenant offers customer support through a help center, chat, phone, and email.
What language does TurboTenant support?
TurboTenant supports English.
Does TurboTenant offer an API?
The vendor does not indicate whether an API is offered.
Does TurboTenant have a mobile app?
Yes, TurboTenant offers a dedicated mobile app.
Who are the typical users of TurboTenant software?
Businesses use TurboTenant across multiple sectors, industries, and professionals, including real estate, property owners, and landlords.
What other apps does TurboTenant integrate with?
TurboTenant integrates with REI Hub, Stripe, and Plaid.
What types of pricing plans does TurboTenant offer?
TurboTenant offers a Free plan alongside paid tiers starting at $12.42/month for the Essentials plan, as well as the Pro tier (starting at $16.48/month) and custom-priced Autopilot plans. Get a detailed TurboTenant price breakdown tailored to your specific requirements.