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TurboTenant

TurboTenant

Last Updated

Key Takeaways

Generated from the text of customer reviews

TurboTenant is a cloud-based property management platform. It's built for independent landlords and residential property managers handling single-family, multi-family, and room rentals. Users laud how simple and easy to use it is, though some raise concerns related to lag and glitches. A recent update includes flexibility to “Condition Reports” which lets landlords to delegate these reports to others for online completion, review, and approval.

Our Verdict

TurboTenant is a solid pick for landlords running their rental business without a property manager. It works well for independent owners and small portfolios who want simple, self-service tools instead of complex systems. Premium add-ons can add up if you use them occasionally, but the free plan holds real value at small scale. We'd recommend it to self-managing landlords who care most about affordability and simplicity.

TurboTenant Specifications

  • Lease Management
  • Tenant Management
  • Rent Collection
  • Maintenance Requests

TurboTenant Features

Rental Advertising

The platform gives landlords a single-dashboard marketing toolkit. Users can manage leads, use physical "For Rent" yard signs, and share digital listings by text or email. The platform automatically pre-screens tenants by move-in date, income, and pets. It also handles showing coordination and lets you upload video tours to filter out unserious candidates.

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Rental Applications

It facilitates state-compliant online applications, with screening fees shifted entirely to tenants. The system collects residential history, landlord references, and employment details, plus direct document uploads. Premium tiers add custom questions and Snappt-powered fraud detection. Landlords can also track animal classifications as applicants authorize credit, criminal, and eviction checks instantly.

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Rent Collection

TurboTenant offers rent collection, secured through Stripe and Plaid. Landlords can automate late fees, payment reminders, and expense tracking from one dashboard. Tenants can pay by ACH, debit, or credit card, schedule autopay, or split payments. They can also build credit through rent reporting, without the transfer limits of peer-to-peer apps.

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Rental Property Maintenance

TurboTenant's maintenance platform includes an AI bot for renters. When a tenant submits a request, the AI gathers details, images, and descriptions. It also offers troubleshooting steps to head off unnecessary service calls. Landlords can track status, send work orders to their own vendors, or hire from a network of local pros through the Thumbtack partnership.

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Pros And Cons of TurboTenant

Pros

  • Easy for new tenants to use

  • Rent received by landlords in a timely manner

  • Simplifies communication between landlords and tenants

  • Fast and convenient updates

  • Offers excellent customer service

Cons

  • There could be more integrations

  • Reporting feature could be better

  • Page loading could take time

TurboTenant Pricing

Free

Essentials

Pro

Autopilot

  • Online Rental Applications

  • Lead Management

  • Credit, Criminal, & Eviction Checks

  • Showing Scheduling

  • Document Management

  • Automatic Pre-Screeners

  • Online Rent Payments

  • Listing Page Review (Up to 48 hours)

  • Online Condition Reports

  • Marketed to Top Listing Sites

  • Everything in Free, plus:

  • Unlimited Lease Agreements

  • Expedited Rent Payouts

  • Listing Page Review (Less than 24 hours)

  • Landlord Forms Pack

  • Unlimited E-Signatures

  • Unlimited Lease Addendums

  • Everything in Essentials, plus:

  • Connected Bank Accounts (Unlimited)

  • Fraud Detection

  • Global Threat Database

  • Schedule E & Form 8825

  • Income Verification

  • Insights Dashboard

  • Custom Screening Questions

  • Employer Verification

  • Lower Screening Fees

  • Everything in Pro, plus:

  • Handle maintenance

  • Collect rent and handle communication

  • Find and place your tenant

Disclaimer: The pricing details were last updated on Sep 07, 2026 from the vendor's website. Please contact us for a tailored pricing list.

TurboTenant Reviews

Total 20 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

20%

3

Stars

5%

2

Stars

5%

1

Stars

5%

Share your experience

N

Nolan

Real Estate, 11-50 employees

More than a year

4.0
May 2025

“Saves me money”

Pros

Managing my properties and tenants with TurboTenant is really easy. It helps me keep track of payments in different forms, handle leases and renewals and even sends automated emails to tenants. Plus tenants can pay through the portal or online which is awesome.

Cons

Some useful features are locked behind different plans which is understandable but we initially thought tenants could pay online without extra fees. Turns out there is a pretty high processing cost. If we know that upfront, we could have informed tenants better. Also there is no way to see these fees unless you ask or the tenant tries to pay. It was not the best first impression but I get why they do it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

C

Corrida

Real Estate, 1-10 employees

Free Trial

3.0
March 2025

“Easy to use but has bugs”

Pros

I find the platform to be pretty simple and really easy to navigate.

Cons

There are a lot of glitches when switching between pages or loading which causes problems for me.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

5

A

Abby

Real Estate, 1-10 employees

Free Trial

4.0
January 2025

“It is a complete tool”

Pros

Overall it is a complete software as it allows us to promote our rental units, accept rental applications online, screen tenants and collect rent payments all through this software.

Cons

The program sometimes freezes and I get way too many marketing emails.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

View All 20 Reviews

Frequently Asked Questions

What level of support does TurboTenant offer?

TurboTenant offers customer support through a help center, chat, phone, and email.

What language does TurboTenant support?

TurboTenant supports English.

Does TurboTenant offer an API?

The vendor does not indicate whether an API is offered.

Does TurboTenant have a mobile app?

Yes, TurboTenant offers a dedicated mobile app.

Who are the typical users of TurboTenant software?

Businesses use TurboTenant across multiple sectors, industries, and professionals, including real estate, property owners, and landlords.

What other apps does TurboTenant integrate with?

TurboTenant integrates with REI Hub, Stripe, and Plaid.

What types of pricing plans does TurboTenant offer?

TurboTenant offers a Free plan alongside paid tiers starting at $12.42/month for the Essentials plan, as well as the Pro tier (starting at $16.48/month) and custom-priced Autopilot plans. Get a detailed TurboTenant price breakdown tailored to your specific requirements.