Overview
WISH Express provides a comprehensive property management system that consolidates hotel front office functions into a single workspace to enhance staff productivity. While its interface can use some improvements, its capabilities in handling complex group bookings and international tax structures make it a powerful choice for large-scale hotel operations.
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Starting Price
Custom
WISH Express Specifications
Maintenance Requests
Property Accounting
Reporting and Analytics
Alerts/Notifications
What Is WISH Express?
WISH Express is a hotel front office management software designed for large hotels, multi-property groups, and hotel chains. The platform simplifies all front desk operations from individual and group reservations to housekeeping and billing.
WISH Express features include advanced rate management and contactless guest services, which help properties maximize revenue and enhance the guest experience by centralizing core operational tasks into one unified system.
WISH Express Pricing
WISH Express Integrations
The software supports integration with multiple services and platforms, such as:
- SiteMinder
- SAP
- Sage
- Micros
- Mailchimp software
Who Is WISH Express For?
The software is ideal for a wide range of industries and sectors, including:
- Hospitality
- Food and beverages
- Amusement Parks
- Project Management
Is WISH Express Right For You?
WISH Express is the ideal fit for large hotel operations that require a powerful platform to manage complex day-to-day activities. The platform handles intricate details from multi-currency transactions and global tax laws to large-scale group bookings. WISH Express software integrates with a full suite of back-office tools that offer a comprehensive single-vendor system for properties focused on deep functional control and operational efficiency.
Still Unsure about WISH Express? Connect with our customer support staff at (661) 384-7070 for further guidance.
WISH Express Features
The system allows hotels to set up overbookings or underbookings to match demand and availability. Staff can mark rooms as closed for arrival or departure to control guest check-in and check-out patterns. It also enables allocation of rooms to agents, OTAs, or companies, with time-based inventory management for specific categories.
The PMS supports multiple rate structures such as weekday, weekend, seasonal, and package rates. It allows hotels to handle youth and child rates, multi-currency pricing, and special room-based rates. The system can automatically stop selling after a set number of bookings or increase rates by a percentage when demand rises.
This module manages single guest requirements like room upgrades and multiple rates during a stay. It supports predefined discount structures, bill routing templates, and multi-currency billing for flexible folio settlement. Staff can also use it to handle time-bound bookings and multi-stage guest transfers.
Hotels can manage large group reservations by allocating rooms across categories and stay dates. The system handles pre-arrival and post-departure rates, as well as automated rooming list changes for group members. It also captures group movements and routes charges to a master account for consolidated billing.
The housekeeping module tracks room statuses such as Maid In, Clean, and Inspected. It manages temporarily out-of-service or out-of-inventory rooms while assigning public area cleaning tasks. Staff can also log lost and found items and track who claims them for accountability.
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