Qualifacts CareLogic EHR Software

CareLogic

Pros

In the start there were some glitches, but overall it was one of the more straightforward EHR software I've used. I like the ability to view my client list easily, which made updating and refreshing it a breeze. Adding documents to the files was also a simple process.

Cons

When they made changes I feel like they didn't take any suggestions from therapists or active users like me.

It's Pretty Good but Crashes Too Often for Essential Services Software

Pros

When it comes to electronic health records, its relatively easy to use and learn.

Cons

It frequently crashes causing delays in productivity while they work on resolving the issue.

The best software ever

Pros

It offers the best and most cost effective features.

Cons

Personally I find the software perfectly organized and I don't see any changeable features.

CareLogic

Pros

What I find most likeable about CareLogic is how effortlessly it keeps track of medical records.

Cons

I genuinely have no dislikes about CareLogic.

Carelogic

Pros

CareLogic is very customizable and fulfills most of our workflow requirements.

Cons

The pricing and the fact that everything is an additional add on can be a drawback.

System's Analyst Overview of CareLogic

Pros

The interface is simple with only two tiers of menus. The screens are uncluttered which is beneficial for end users.

Cons

The employee module needs an update to handle staff members with multiple positions. There is currently no functionality to indicate a staff members primary job. The tool for creating custom service documents is confusing. The overall appearance is plain and a more visually attractive interface would be beneficial for end users. The ability to create custom top menus is limited.

CareLogic is a great platform for ECR

Pros

I have learned how to create Service Documents and modifying them as needed to ensure user friendliness has been simple.

Cons

CareLogic occasionally malfunctions making it difficult to use. Additionally, I have submitted several enhancement ideas, but none of them have been implemented.

Carelogic assessment

Pros

The ability to create customized notes, set up features to meet different needs, generate custom reports, design custom menus and privileges.

Cons

Fixing activities and notes for staff can be hard and requires skill and understanding. CareLogic sometimes uses similar terminology that can confuse staff members. For example "service date" may mean "creation date" in CareLogic, but to the service line it means the date the service occurred. This confusion arises when a note becomes detached from an activity, displaying the note's creation date as the service date instead of the effective date. It can be difficult to figure out what needs to be fixed and whether Finance or IT should assist. Better audit features are needed for both users and system administrators to troubleshoot these types of issues.

CareLogic Works for Us

Pros

I like the traceability of records access and changes, the ease of deploying updates and the abundance of available data. As a community non profit with diverse programming, CareLogic enabled us to streamline common tasks while customizing programmatic differences.

Cons

While a vast amount of data is collected, retrieving the data and the support around it is lacking. The answers provided often feel generic and lack creativity. This system would be perfect if we had more user/analytic support to achieve our business intelligence goals. I would also appreciate more readily available integrations.

Review of CareLogic at two different employers

Pros

As per me CareLogic is one of the leading competitors in the EHR/billing software realm. I've used both CareLogic and Credible (before their merger) and from a users perspective, posting payments electronically is far superior in CareLogic. Presentation is crucial. Some programs from other companies overload information on one screen which can be overwhelming. CareLogic's format is easy to navigate and comprehend.

Cons

I wish there were more parameters available for reports. Building customized reports using Pentaho can be time consuming and not always user friendly. Some reports in CareLogic only offer PDF output, whereas users should have a choice between PDF and Excel files for all reports.