An estimated 129 million Americans have at least one major chronic disease, which increases the demand for post-acute care services such as home health and hospice. At the same time, the Department of Health and Human Services projected that more than 56% of those turning 65 will require extended care. This puts additional strain on agencies already struggling with staff shortages, complex billing regulations, and high hospital readmission rates.
As a result, many post-acute care providers rely on electronic medical records (EMRs) to manage patient needs, reduce administrative burdens, and improve care coordination. Two major EMR providers in this space, KanTime and Netsmart EHR, offer specialized solutions to support home health, hospice, and other long-term care services.
In this KanTime vs Netsmart comparison, we will evaluate their key features, benefits, and user feedback to help you choose the EMR that best fits your organization's needs.
Head-On Comparison
KanTime is a web-based EMR designed to support home health, hospice, private duty, and pediatric care agencies. It offers comprehensive clinical management, advanced scheduling, automated compliance, and billing solutions to streamline operations from patient intake to payments. Trusted by over 342,000 users, KanTime provides a customizable, role-based system that optimizes workflows and supports patient-centered care.
Netsmart provides an all-in-one EMR solution built to support small to medium home health, hospice, and senior living agencies. The platform includes advanced interoperability, real-time analytics, billing solutions, and customizable role-based views for all team members. Recognized as an industry leader by Black Book Research for ten consecutive years, it empowers providers to deliver value-based, person-centered care across all post-acute care settings.
KanTime And Netsmart: At A Glance
Feature
KanTime
Netsmart
Clinical Documentation
✓
✓
Eligibility Verification
✓
✓
Interoperability
✓
✓
Client Portal
✓
✓
Compliance Tracking
✓
✓
Electronic Visit Verification
✓
✓
Direct Messaging
✓
✓
Reporting And Analytics
✓
✓
Pros And Cons
PROS
Highly customizable settings
Insurance verification integration
Intuitive and user-friendly dashboard
Customer feedback-driven updates
Quick and easy checkboxes
Easy resident tracking
Great IT ticketing system
Real-time patient data updates
Integrated payroll processing
Comprehensive reporting capabilities
CONS
Insufficient after-hours support
Manual data migration required
Outdated online user manuals
Unintuitive mobile clock-in
Unorganized database structure
Complex claims process
Side By Side Comparison
KanTime and Netsmart both deliver comprehensive post-acute care platforms to improve workflow efficiency across clinical, administrative, and financial areas. This comparison will break down their core features to help you choose the right fit for your agency.
Interoperability
KanTime provides an interoperability hub that facilitates seamless data exchange by offering HL7, FHIR, and CCDA API integrations with over 125 healthcare partners. It connects with leading post-acute providers to enhance care coordination and reduce administrative burdens. The platform also integrates with platforms like ExponentHR, Google, Paychex Flex, and Oracle to support workforce management and financial operations.
Netsmart offers a more extensive interoperability framework. Its myUnity platform connects with health information exchanges (HIEs), accountable care organizations (ACOs), health systems, and local hospitals to enable electronic referrals and secure data exchange. It also integrates with major acute-care EHRs such as Allscripts EMR, Epic EMR, and Cerner EMR. As a founding member of Carequality, Netsmart facilitates data sharing with over 4,200 hospitals, 50,000 organizations, and 600,000 providers.
Winner: Netsmart takes the lead with its broader interoperability network that enhances care coordination across multiple healthcare settings.
Mobile Access
KanTime offers a mobile point-of-care documentation app that enables clinicians to document visits efficiently from any location. The app works both online and offline on iOS, Android, and Windows devices, ensuring uninterrupted access in remote areas. KanTime also includes a mobile visit verification (MVV) app to capture key visit details such as time, location, client signature, tasks performed, and mileage for electronic visit verification (EVV) compliance.
Netsmart provides comprehensive mobile access solutions to simplify staff management, scheduling, and documentation. Its ‘Mobile Caregiver’ solution ensures EVV compliance while streamlining visit tracking and caregiver coordination. The software’s mobile solutions keep patient records updated by automatically syncing data once an internet connection is available. Additionally, the ‘Homecare MobilePhone’ app supports time and attendance tracking, mileage calculations, and turn-by-turn navigation to enhance efficiency.
Winner: Draw. Both solutions provide robust mobile access with offline functionality, EVV compliance, and caregiver coordination features, making them equally comprehensive.
Revenue Cycle Management
cycle-management">revenue cycle management (RCM) system designed to optimize billing, coding, and payment processing. The platform eliminates claim submission errors, streamlines secondary billing, and prevents payment delays. Agencies can track denied claims by cause and source, automate approval workflows, and use built-in episodic billing features to enhance financial management. Additionally, the software supports location tracking and customizable billing overrides to ensure payroll accuracy and seamless claim management.
Netsmart’s ‘RevConnect’ solution automates claims processing, eligibility verification, and prior authorization to reduce denials and improve payment speed. Its intelligent clearinghouse ensures clean claim submissions, while a digital payment portal simplifies billing with customized statements and flexible payment options. Overall, the platform’s centralized dashboard consolidates financial tasks, making it easier for agencies to manage reimbursements and accelerate collections.
Winner: KanTime wins with its end-to-end revenue cycle management system that not only automates billing and claims but also provides agencies with greater financial control.
Reporting And Analytics
KanTime Data Science is a business intelligence tool designed to provide home care and hospice agencies with in-depth business and operational analytics. Users can aggregate and filter data by location, time, payer, and more to gain insights into financial and clinical performance. The platform also includes interactive scorecards and cost analytics, allowing agencies to assess departmental efficiency and measure the financial impact of operational decisions.
Netsmart provides a business intelligence solution focused on user-friendly dashboards that present key performance indicators (KPIs) for clinical, financial, and operational data. The platform features interactive data visualizations, allowing agencies to track progress over time and share insights with staff. Users can customize views based on program, service type, and caseload to optimize workflows without requiring advanced technical skills.
Winner: KanTime stands out with its advanced analytics that provide granular financial and operational insights to help agencies optimize both clinical and business outcomes.
Referral Management
KanTime offers a centralized referral management system that organizes all incoming referrals in one place. It offers custom pre-payer checklists to ensure all required documents are completed before accepting a referral, reducing delays. The system also allows agencies to manage waiting lists, assign staff, and track referrals from initial intake to the start of care. Additionally, KanTime helps match clinicians with the right skills to patients, ensuring better care coordination.
Netsmart simplifies referral management by consolidating multiple referral networks into a single platform. It automates the review process, allowing agencies to quickly accept or decline referrals and reduce response times. The system also enhances interdisciplinary team communication with secure messaging and shared documentation tools. Moreover, Netsmart provides built-in analytics to help agencies track referral sources, assess patient risk, and evaluate program performance.
Winner: Netsmart edges out KanTime with its automated referral processing, which reduces manual workload and integrates multiple referral networks for greater efficiency.
Pricing Comparison
KanTime offers flexible pricing plans that vary based on an agency’s size, service type, and required features. Its customizable model allows organizations to pay only for the features and services they require.
Netsmart also provides customizable pricing options for post-acute care settings such as skilled nursing facilities, assisted living communities, and home health agencies. This allows agencies to align costs with their budget and specific needs.
If you need a pricing plan that aligns with your care setting, compare the features and costs of each option to ensure it meets your budget and workflow needs.
We analyzed over 600 user reviews to understand how KanTime and Netsmart perform in post-acute care settings. Here's what users commonly highlight about each platform:
KanTime is frequently praised for its user-friendly interface, efficient scheduling tools, and seamless integration with other software. A co-owner of a home health agency shared, “The ease of scheduling and contacting caregivers has greatly improved our staffing department.” Many users also appreciate its ability to store essential patient information, such as insurance details and contact information, in one centralized system.
However, some users mention that reporting functions do not always work as expected and manually calculating intake and output totals over long shifts can lead to errors.
Netsmart stands out for its intuitive dashboard, stable performance, and efficient faxing capabilities. A user shared, “The platform works very well. It is easy to use, stable, and scalable, overcoming challenges in environments with limited internet connections.” The system's auto-save functionality is also highly valued, ensuring data is not lost due to crashes or accidental navigation away from a screen.
However, some users find the charting module disconnected from the rest of the software and report that implementing new interfaces takes longer than expected.
Next Steps: Selecting The Right EMR System
Both KanTime and Netsmart offer tailored solutions for post-acute care providers. KanTime is recognized for its user-friendly interface and automation-driven workflows, which makes it ideal for agencies seeking an intuitive platform for scheduling, invoicing, and compliance management.
On the other hand, Netsmart provides scalable options with strong interoperability, making it a great fit for agencies that prioritize seamless data exchange and enterprise-level expansion.
Overall, the right choice comes down to your agency’s specific workflow needs, budget, and scalability requirements. You can also explore expert insights and verified user reviews on Software Finder to make an informed decision.
