Many small medical practices struggle with inefficiencies that impact both operations and patient care. According to a recent KLAS report, most electronic medical record (EMR) and practice management vendors are not delivering all the technologies these practices need. However, the same report highlights that providers trust NextGen’s ability to bridge these gaps and improve workflow efficiency.
NextGen Office is designed specifically to meet the needs of small practices by providing a comprehensive, easy-to-use solution. Black Book Market Research has recognized it as the highest-rated practice management solution provider for physician groups (1–50+ providers) for the eighth consecutive year.
In this guide, we will explore the top 10 reasons why NextGen Office EMR is a smart choice to streamline your operations, enhance patient care, and drive profitability.
Small practices need an EHR that aligns with their specialty workflows instead of relying on generic, one-size-fits-all systems. According to a recent survey by Tebra, 66% of providers struggle with EHR customization. Therefore, it is important to choose a software system that offers specialty-specific content and adapts to unique workflows, which is essential for improving efficiency and patient care.
NextGen Office EHR provides integrated health IT solutions with specialty-specific content designed to meet both clinical and financial goals. It offers tailored templates, workflows, and documentation tools for various specialties, including:
For small practices, an EMR built with specialty-specific content can reduce the need for extensive customization, minimize documentation time, and ensure compliance with industry standards. This enables them to focus more on delivering quality care rather than adjusting to a one-size-fits-all software system.
AI-powered scribes not only reduce the documentation burden on physicians, but also enhance patient care by allowing doctors to stay fully engaged during visits. Research also shows that AI scribes save doctors an hour at the keyboard every day, improving efficiency and reducing burnout.
NextGen Office includes NextGen® Ambient Assist, which automatically converts doctor-patient conversations into structured Subjective, Objective, Assessment, and Plan (SOAP) notes. This AI-driven tool can save providers up to two hours per day while also suggesting ICD-10 codes, medications, lab orders, and configurable charge capture workflows.
Moreover, it enhances data security by immediately erasing all transcripts and audio recordings once SOAP notes are completed. This ensures patient information is stored only within the secure EHR system, helping small practices maintain HIPAA compliance.
According to the Medscape Physician Compensation Report 2023, physicians spend an average of 15.5 hours per week on paperwork and administrative tasks. An integrated medical practice software system offers various advantages, such as reduced administrative burden, improved operational efficiency, and streamlined daily operations.
NextGen Office includes a built-in practice management system with electronic eligibility checks and a clearinghouse to simplify billing. Clinicians can access complete patient information in one place, including medical history, lab results, and insurance details. Additionally, the software automates scheduling and appointment reminders to reduce no-shows and improve patient flow, which makes NextGen one of the best EMR solutions for doctors working in small healthcare facilities.
Positive patient experiences lead to better adherence to medical advice, improved clinical outcomes, and enhanced patient safety. NextGen healthcare management software streamlines the entire patient journey, from scheduling and intake to post-visit care through a fully integrated platform.
This closed-loop system simplifies patient engagement, payment collection, and claims processing without relying on third-party add-ons. Patients can easily schedule appointments, complete pre-visit forms, and access virtual or in-person consultations. Automated care coordination and ongoing health management tools further help providers deliver continuous, high-quality care.
A study of over 35 million records by Epic found that most telehealth visits across 33 specialties did not require an in-person follow-up within 90 days. This highlights the effectiveness of virtual care in managing patient needs remotely. EMR systems with integrated telehealth capabilities can help providers enhance accessibility and streamline virtual care.
NextGen Office includes a HIPAA-compliant telehealth platform that works seamlessly with the EHR, practice management system, and patient portal. Virtual visits automatically sync with patient records, eliminating the need for duplicate documentation. Moreover, patients can join secure video sessions from any device using a simple email or text link without downloading an app or creating a login.
An EHR with a mobile-friendly design allows healthcare professionals to securely access patient data from any location, whether in a hospital, clinic, or during home visits.
NextGen Mobile offers a user-friendly, cloud-based platform that enhances workflow efficiency and simplifies documentation. Its advanced speech recognition technology enables clinicians to dictate notes effortlessly to reduce after-hours charting.
The platform also supports mobile e-prescribing, allowing providers to review, renew, and prescribe medications on the go. Additionally, clinicians can securely capture and share clinical images, access patient data synced from the EHR, and complete charting using various mobile-optimized documentation options.
An analysis of OCR's portal in 2024 showed that more than 168 million individuals were affected by healthcare data breaches. With cyber threats on the rise, it is important for healthcare providers to implement EMRs that prioritize strong security measures to secure protected health information (PHI) and maintain regulatory compliance.
NextGen Healthcare is committed to safeguarding data through continuous security enhancements and compliance updates. The platform employs role-based access controls, password protection, and audit trails to monitor user activity. Additionally, NextGen uses TLS encryption for data at rest and in transit, ensuring secure communication.
To further strengthen security, the system includes reliable data backup and disaster recovery measures to prevent data loss. Overall, NextGen complies with HIPAA requirements and continuously monitors state and federal regulations to help practices stay compliant.
Accurate and efficient regulatory reporting is essential for healthcare providers participating in value-based care programs like Medicare Access and CHIP Reauthorization Act (MACRA) and Merit-based Incentive Payment System (MIPS). An EHR system should enable practices to track performance metrics, maintain compliance, and optimize reimbursements.
NextGen Office for medical practices enhances MACRA/MIPS compliance with built-in financial analytics and business intelligence tools. The platform streamlines data collection, reduces manual reporting burdens, and ensures providers meet both clinical and financial requirements with ease.
Research shows that physicians who did not receive adequate training were almost four times more likely to report that their EHR did not enable them to deliver quality care. EHRs that offer comprehensive training and support help providers maximize system efficiency, streamline workflows, and improve patient outcomes.
The benefits of NextGen Office extend beyond its features as it offers free training and ongoing support with no hidden charges, ensuring practices get up and running smoothly. The support team works closely with providers to customize the system and equip them with the right tools for patient care and efficient practice management.
Small practices often face tight budgets and high operational costs. An EHR system that offers discounts on essential supplies can help reduce expenses and improve efficiency.
NextGen Office provides competitive pricing and exclusive discounts through the NextGen Office Marketplace, powered by Amazon. Practices can save on office supplies, technology, personal protective equipment (PPE), and more, ensuring they have the resources needed to run smoothly while keeping costs under control.
Choosing NextGen software could be the right decision for your practice if you need an intuitive, all-in-one EHR solution that simplifies daily workflows, ensures compliance, and enhances patient care. Its comprehensive support and user-friendly tools make it particularly well-suited for small medical practices looking to optimize operations without hidden fees for training and support.
If you are considering this software for your practice, check out our guide on the best NextGen Office tips for new users to get started with expert insights and practical advice.