Last Updated
Overview
Booker POS (now Mindbody) is a comprehensive wellness business platform offering streamlined appointment management, payment solutions, and marketing tools. Despite limited practitioner scheduling and customization options, Booker provides convenient e-commerce and online booking options. It helps businesses run more efficiently while enhancing customer experience and boosting overall business growth.
Overall Rating
Based on 19 users reviews
3.1
Rating Distribution
Positive
47%
Neutral
37%
Negative
16%
Starting Price
Custom
Booker POS Specifications
- Lead Management
- Contact Management
- Activity Tracking
- Reporting and Analytics
What Is Booker POS?
Booker POS, now called Mindbody, is a powerful platform designed to help businesses manage booking, payments, and marketing. It is perfect for fitness studios, spas, salons, and wellness centers, offering easy-to-use tools to enhance customer experience and systemize daily operations. It offers scheduling, payments, and reporting features that allow businesses to engage clients, increase visibility, and grow efficiently. Booker POS software assists users through smooth integrations with third-party apps, which makes it a versatile solution for growing businesses.
Booker POS Pricing
Booker POS price starts at $79/location/month, and it offers the following pricing plans:
- Starter: Custom Pricing
- Accelerate: Custom Pricing
- Ultimate: Custom Pricing
- Ultimate Plus: Custom Pricing
Disclaimer: Prices are subject to change.
Booker POS Integrations
The software integrates with over 100 apps. A few of them include:
- Constant Contact software
- ActiveCampaign software
- Klaviyo
- ShopifyConnect
- Gym Access
- WaiverForever
- SyncApps by Cazoomi
- Demandforce
Who Is Booker POS For?
The platform is designed for fitness, wellness, and beauty businesses. It caters to gym owners, fitness instructors, spas, salons, integrative health providers, and wellness practitioners who need an all-in-one solution for scheduling, client management, payments, marketing, and more. It is ideal for small to large businesses looking to systemize operations and enhance customer engagement.
Is Booker POS Right For You?
If you're in the wellness, beauty, or fitness industry, Booker POS is designed to streamline your operations. It simplifies appointment scheduling, payment processing, and client management, ensuring a seamless experience for both businesses and customers.
With built-in marketing tools and reporting features, Booker POS helps businesses boost client retention and drive growth. It's trusted by top brands like Drybar, The Lash Lounge, and Arch Amenity Group, making it a proven solution for those looking for efficiency and convenience.
Want to know if Booker POS is the perfect fit for your business? Call us at (661) 384-7070, and our support team will be happy to assist you!
Booker POS Features
Payments
Booker POS features a payment option that allows businesses to seamlessly manage and secure all online and in-person transactions. It supports different payment methods, including mobile wallets and credit cards, ensuring secure, efficient, and accurate payments while integrating with booking and scheduling.different payment methods, including mobile wallets and credit cards, ensuring secure, efficient, and accurate payments while integrating with booking and scheduling.
Scheduling
This important feature helps businesses optimize calendars, manage appointments, and track classes. It assists clients to easily book or reschedule through the app, while businesses enjoy automated reminders and notifications, minimizing conflicts and improving efficiency and client satisfaction.
Marketing Tools
Booker POS offers this feature that empowers businesses to create targeted email, SMS, and social media marketing campaigns. It helps increase customer retention, drive growth, and attract new clients with automated reminders and personalized promotions, boosting overall business visibility.
Business Reporting
This advanced feature enables businesses to track performance and analyze real-time sales, revenue, and trend reports. It assists business owners in making well-informed decisions, optimizing operations, and adjusting strategies to improve efficiency and the success of marketing campaigns.
Mindbody App
Mindbody App provides businesses access to over 2.4 million active users. It allows clients to easily book services, manage appointments, and access loyalty programs. It enables businesses to increase visibility, attract new customers, and systemize appointment and payment management.
Pros And Cons of Booker POS
Pros
Provides convenient e-commerce and online booking options
Comprehensive features, including marketing and reports
Simple to navigate and organize customer appointments
Good cloud-based functionality with organized data
Cons
Frequent glitches and issues with the appointment history display
Offers limited practitioner scheduling and customization options
Client data access and membership tracking are difficult to manage
Booker POS Reviews
Total 19 reviews
3.1
All reviews are from verified customers
Rating Distribution
5
Stars16%
4
Stars32%
3
Stars11%
2
Stars26%
1
Stars16%
Share your experience
Retail, 11-50 employees
Less than 6 months
“Definitely made for spa businesses”
Pros
It makes it really easy to access everything on my phone and it is quite user friendly too.
Cons
Booker has worked really well in the spa setting. So at this point I am not sure what could be improved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“User-friendly booking tool”
Pros
The app is fairly easy to use and lets me quickly check things from my phone.
Cons
I have noticed occasional glitches and some tasks do not work reliably through the app. And when these issues come up they are not fixed quickly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Health, Wellness and Fitness, 11-50 employees
More than a year
“Avoid upgrading to version 2”
Pros
I love how easy it is to run reports, onboard employees, set up security levels and schedule appointments with it.
Cons
After switching to Booker v2, it became completely unusable. It kept freezing, I could not check out clients without it crashing and past transactions were hard to access. I would say version 2 was a total disaster and we were told we could not go back to version 1. The result of it is that we ended up losing all that data and ease of use.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
3
Functionality
3
Frequently Asked Questions
Does Booker POS offer an API?
Yes, Booker POS offers an API.
What types of pricing plans does Booker POS offer?
The software pricing starts at $79/location/month, and the vendor offers four pricing plans at custom pricing. These are Starter, Accelerate, Ultimate, and Ultimate Plus. Contact us for a personalized Booker POS cost. according to the customer requirements.
What level of support does Booker POS offer?
Booker POS offers phone, live chat, email/helpdesk, FAQs, and knowledge base support.
Who are the typical users of Booker POS?
Typical users of Booker POS are gym owners, fitness instructors, spas, salons, wellness practitioners, and integrative health providers.
What language does Booker POS support?
Booker POS supports English, German, Spanish, Portuguese, French, and Italian.
Does Booker POS have a mobile app?
Yes, it offers a mobile app for Android and iOS users.Yes, Booker POS has a mobile app for Android and iOS users.
What other apps does Booker POS integrate with?
Booker POS offers integration with wide-ranging apps, including Demandforce, ActiveCampaign, ShopifyConnect, WaiverKing, Constant Contact, and ClassPass.