Revel Systems is a cloud-based point-of-sale (POS) solution geared towards small and independent businesses. The tool integrates operations and customer channels with POS functionality in a single dashboard. Revel is famously trusted with providing QSR, retail and grocery stores and full-service restaurants of all sizes with POS, integrated inventory management, inventory management, customer management (CRM) cash management, analytics, and social media management. It comes feature-rich with support for payroll, email receipts, loyalty programs, discounts and rewards, online ordering, and much more. The iPad POS is also functional offline and in real-time with full data access, from a secure centralized cloud point.

Revel guarantees a secure, efficient and intuitive solution that is way ahead in capabilities than any of its competitors. The platform offers total customizability and freedom to work independently, or in collaboration with other software. with the powerful API, users can make custom development of features and integrate the system with other useful solutions and tools.

Pricing: Pricing plans start at $99/month/terminal with an installation fee starting from $649 and a fixed fee for payment processing functionality (Revel Advantage), varying depending on the business type.

USP: Fully functional offline and real-time database. Offers a wide range of hardware and software integrations. Caters to small, midsize, and large chains and independent businesses with multiple terminals and more than 2 locations.

Support: Online and round the clock live support is provided.

Product Advantages: The app offers advanced functionalities for employee management. it does not have any binding contract requirements.

Product Limitations: You are required to provide a 30-day cancellation notice. For some small business requiring limited features, Revel can seem overwhelming with its many features. Can seem overpriced for those with no use for the advanced features.

Revel


Revel reviews

Overall Rating

12 Reviews

Excellent
25%
Good
33%
Average
0%
Poor
33%
Terrible
8%

Michael

11 Clinton

2-10 employees

August 2019

Easy to use and great user interface

Pros:
The best thing about this software is its easy use of use

Cons:
I really like the inventory management system, which worked well for managing bar inventory.

Anonymous

-

51-200 employees

August 2019

Good idea, good hardware concept, but buggy software

Pros:
It has a very good interface and is very versatile. Based on cloud computing.

Cons:
iOS support only. Apple products are costly, so not efficient on that end

Roshan

PTHL

11-50 employees

August 2019

Unmitigated Disaster

Pros:
Nothing. There is no redeeming quality in this POS system and I have personally used over 20 POS systems over the last 12 years.

Cons:
The code is deeply bugged. Be careful if you are an advanced user and the POS is underdeveloped and can create financial fraud.

Anonymous

-

2-10 employees

May 2019

Pretty, but Problematic

Pros:
I work for a small college bookstore that recently transitioned from an ancient, outdated POS system. Revel has an efficient and user-friendly interface.

Cons:
Loads of bugs, the customer service care takes a lot of time to resolve the issue. For a small business with only one cash register, this can be hectic.

Anonymous

-

51-200 employees

March 2019

Revel

Pros:
Clean interface, user-friendly system.

Cons:
Some functions don’t work, very poor customer service.

Anonymous

-

51-200 employees

March 2019

Revel

Pros:
Clean interface, user-friendly system.

Cons:
Some functions don’t work, very poor customer service.

Kerry

Knitty Gritty Yarns

2-10 employees

February 2019

Disappointing product and support

Pros:
Incase the internet went down it has the function for offline desktop sales. The Quickbooks Desktop offline sales, formerly integrated enables this.

Cons:
Back end dashboard is difficult to navigate. They eliminated Desktop integration on short notice and Customer service can have EXTREMELY long wait times.

Heather

Sundara Indian Restaurant

2-10 employees

January 2019

Why you should buy Revel

Pros:
Revel is user-friendly. Anyone on staff is able to go in and create/change functions.

Cons:
Revel does limit some of your programming functions.

Jennifer

Deli Boys

11-50 employees

December 2018

Good operating system but not the best

Pros:
It was a good value and offered a lot of features.

Cons:
There are other systems out there that offer much more detailed features and better customer service.

Matt

DBK

2-10 employees

December 2018

good POS platform for small businesses

Pros:
The ideal choice for small businesses and entrepreneurs for the sheer ease it offers in usage and functions. Top-notch training. Easily the best cloud-based POS on the market.

Cons:
Can be seen as a little overpriced for small businesses the company-provided stand is not the best design, so we had to buy one for better use.

Our EHR consultants can help narrow down software options for you based on your price range and needs.

Call us at (661) 384-7070