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Overview

UserGems utilizes data signals to identify the most promising buyers. The software provides compelling reasons for outreach and facilitating automation for enhanced engagement strategies. Though some suggest adding a direct sync with LinkedIn for better insights, UserGems offers a pack of features to maximize deal closure rates.

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Overall Rating

Based on 5 users reviews

4.6

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

UserGems Specifications

Lead Management

Sales Pipeline Management

Contact Management

Sales Automation

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What Is UserGems?

UserGems is an AI-powered signal platform designed for go-to-market teams. It captures and unifies first-, second-, and third-party data signals to score accounts and contacts, then deploys AI agents to write personalized outreach and create ad audiences to drive a qualified pipeline.  

Originally known for tracking job changes of key contacts and past champions, UserGems has evolved significantly from its early days as a champion tracking tool and now positions itself as an AI GTM Command Center — a unified platform that turns raw signals into pipeline through AI-driven scoring, an AI SDR agent called Gem-E, and ABM orchestration.

UserGems Pricing

UserGems offers three published pricing tiers, plus a Starter package for companies under 80 employees (contact sales). All plans include a money-back guarantee if you don't see ROI in closed-won revenue.

  • Core: $2,750/month (Includes up to 3 admin users, 20 end users, and 30k records)
  • Advanced: $5,750/month (Includes up to 5 admin users, 45 end users, and 90k records)
  • Elite: $10,000/month (Includes up to 10 admin users, 100 end users, and 180k records)

All tiers also have an optional $3k one-time fee for retroactive job change leads. 

Enterprise pricing is available. Get a detailed UserGems cost estimate to make a befitting decision for your business.

Disclaimer: The pricing is subject to change.

UserGems Integrations

UserGems works alongside most major CRMs, marketing automation, sales engagement platforms, and advertising platforms, including:

Schedule a free UserGems demo to learn more about its integration tools.

Who Is UserGems For?

UserGems serves go-to-market teams across multiple functions, including:

  • Sales
  • Marketing
  • Customer Success
  • RevOps
  • ABM Marketers
  • SDRs
  • AEs

Is UserGems Right For You?

UserGems is a strong fit for B2B revenue teams that rely on relationship-driven selling and need to act on buying signals at scale. It comes with 21+ native contact- and account-level signals, including job changes, contact-level intent, website visits, tech stack shifts, hiring trends, funding announcements, M&A activity, and prior closed-lost context. Its AI scoring engine analyzes 600+ signals to update contact and account scores weekly, showing teams which contacts are most likely to buy.  

Its job change tracking creates warm outreach opportunities by alerting reps when past champions or customers move to new companies. Beyond that, the platform's AI scoring, multi-signal intelligence, and Gem-E AI agent extend its value well past basic champion tracking. For its reliability and cutting-edge features, UsersGems is a top pick for hundreds of leading businesses. Notable customers include Mimecast, UserTesting, SAP LeanIX, Docebo, Sendoso, and Greenhouse. 

Are you still unsure about UserGems? Contact our team at (661) 384-7070 for expert guidance on your further questions.

UserGems Features

This feature helps users target directly the most promising companies and buyers instead of sorting through extensive lists and manual research. It provides access to a library of signals, including past champions' job changes, new hires, promotions, champion referrals, and website visit intent data.

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Users can establish an ongoing program by triggering automated workflows that focus on the most significant signals. Its pre-built or customizable workflows and email sequences guide the team's actions for each signal, seamlessly integrating with the existing technology stack.

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UserGems drive better results as Gem AI identifies the ideal customer profile (ICP) and target persona based on sales data. It eliminates the need for manual analysis while prioritizing the best companies and suggesting relevant email messaging.

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The feature supports successful automation and AI initiatives with accurate data. UserGems differentiates itself by utilizing proprietary people signals and selectively partnering with top company signal providers. It refreshes and verifies data weekly to ensure relevance and accuracy.

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It allows users to easily integrate with preferred applications, ensuring their existing tech stack, routing logic, and workflows operate seamlessly. The objective is to enable teams to adopt strategies, act on signals swiftly, and generate pipeline results within 2-4 weeks.

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Pros And Cons of UserGems

Pros

  • Helps users initiate conversations promptly

  • Reduces manual tracking efforts

  • Provides email alerts

  • Effective outbound strategy

Cons

  • Integrating UserGems with clean salesforce (SFDC) data would improve accuracy

  • An auto-fill feature could be a meaningful addition, according to some software users

UserGems Reviews

Total 5 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

40%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

A

Almir

Computer Software, 500+ employees

Less than a year

5.0
June 2023

Great for unleashing customer intelligence for growth

Pros

This software has been a crucial tool in providing me with invaluable insights into customer behavior. This has empowered me to make more informed, datadriven decisions, which in turn has helped me develop targeted strategies that have contributed significantly to the overall growth of my business. Through the platform, I've been able to identify customers who are highly likely to refer others. This is a huge advantage because it allows my company to harness the power of word-of-mouth marketing. We have been able to tap into our existing customer base and acquire new customers in a much more efficient and effective way. Leveraging this feature has enabled us to drive more referrals and expand our reach without having to invest heavily in traditional marketing efforts.

Cons

While it integrates well with CRM systems and marketing tools, there can be some compatibility issues depending on the specific platform you're using. It's important to check if it works well with your current systems before fully implementing it. Also while it's great for B2B businesses, if your company operates in a different sector, you might want to evaluate whether it's a good fit for your needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Adnan

Consumer Services, 11-50 employees

Less than 6 months

5.0
June 2023

Valuable tool for effective user engagement

Pros

User Gems has been really useful in helping me engage with the right users. It makes sure I connect with people who are actually interested in what we offer, which has led to a noticeable increase in active users. One of the best parts is how it helps target specific groups of users. The platform uses smart algorithms to match me with people who fit my target audience, which has really improved how I market and connect with potential customers. Also, User Gems doesn't just stop at finding users, it goes a step further by giving me personalized suggestions based on what users are doing. This has allowed me to create better experiences for them, helping build stronger relationships and loyalty.

Cons

A bit more integration with social media platforms could be really helpful for UserGems. This would expand its reach and improve its ability to engage users across different channels.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gordan

Market Research, 500+ employees

Less than a year

4.0
June 2023

A hidden gem for prospecting

Pros

UserGem is super easy to use and has been an invaluable tool in prospecting. It helps me track and find people who have already used the services or technology we sell, which makes re-engaging them at their new company that much easier.

Cons

I sometimes run into issues with inaccurate contact information like phone numbers and emails, which means I have to rely on other tools like Zoom info or Apollo for accurate data.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

7

Frequently Asked Questions

Yes, UserGems provides API access.

UserGems supports the English language.

No, UserGems does not offer a dedicated mobile app but is accessible through web browsers of various devices.

The software supports several third-party integrations, such as Salesforce, Marketo, Slack, LeanData, Salesloft, Eloqua, Outreach, and HubSpot.

The UserGems cost structure comprises three pricing tiers: Core at $2,750/month, Advanced at $5,750/month, and the Elite plan at $10,000/month. There is also a Starter package for companies under 80 employees, as well as Enterprise pricing. You can request a detailed analysis of the UserGems price.

UserGems software caters to various sectors, including sales, marketing, customer success, and revenue operations (RevOps).

UserGems provides support through phone, a knowledge base, live chat, and email.