Textedly is a widely-used cloud-based text message marketing tool that helps businesses reach their target audience through their cellphones. The platform enables businesses to reach their subscribers by sending marketing and promotional text messages to a user-base with frequent smartphone usage. Textedly allows users to instantly send an unlimited amount of SMS to any mobile phone number and build an opt-in subscriber list easily. An array of functionalities are offered including text scheduling, customizable automated responses, and mass group texting.

The solution provides users with subscriber timestamps, activity, user history analytics as well as other performance metrics. More perks include free incoming messages and unlimited number of subscribers for Textedly users. The app provides a text word limit of over 300 words and a link-shrinking feature that prevents hyperlinks from taking up extra characters. Branding is made easier by allowing users to operate entirely through smartphones with a fully functional, feature-rich app and offering unlimited keywords to be incurred in a text message with no additional costs.

Pricing: Textedly app offers amazing features at an affordable price for $25/month with a 14 days free trial. 20% off for users who opt for the Annual plan.

USP: The solution is capable of automatically gathering city, state, and zip code data for every subscriber.

Support: Support is provided online and via phone during business hours.

Product Advantages: Attractive prices. Ease of use. All responses are directed into the user's inbox. Allows businesses to have two-way conversations with customers.

Product Limitations: Does not have a "No Reply" option. Glitches in the subscription option sometimes that prevents them from subscribing successfully. Email responses are delayed.

Textedly Text Message Marketing Tool


Textedly Text Message Marketing Tool reviews

Overall Rating

20 Reviews

Excellent
80%
Good
20%
Average
0%
Poor
0%
Terrible
0%

Randy

Fairview Missionary Baptist Church

2-10 employees

August 2019

good for sending out updates

Pros:
Textedly is easy to use and very handy. the solution is great for sending my congregation members updates regarding weather changes and closings. we also use it to send out prayer request every once in a while.

Cons:
navigating homepage from a mobile phone is tricky not as smooth. the pricing is also kind of aggressive.

Darlene

Hannoush

501-1,000 employees

August 2019

some nice features

Pros:
easy to use, simple layout helps us conveniently reach many customers with a standard text. it also offers an automatic replying feature which is very beneficial.

Cons:
spam emails are a real issue with Textedly. we and our users have received tons of spam emails when we first started the trial. it is quite likely the company sells our data.

Brandyn

Country Home Products

201-500 employees

July 2019

great platform

Pros:
Textedly enables us to send text messages within the teams and to other employees regarding malfunctions and outages. Can always count on it to be reliably precise.

Cons:
sometimes, a user would get blocked from getting the text messages without any valid reason, we are not certain if it is because of the software.

Megan

Kismet Boutique TX

1 employee

June 2019

easy way to connect with customers

Pros:
Textedly has been a great addition so far. The system works efficiently and smoothly. very easy to use. no complex workarounds. all you have to do is type in your text and its good to go. they offer great customer support, never disappoints. I love the reply feature and the fact that they don't charge extra for it.

Cons:
There is no smartphone app for it which is kind of limiting. The photos reqs are too specific and rigid, I wish it allowed me to attach whichever format photo I'd like to send.

Wendy

Dachshund Corp

2-10 employees

June 2019

So convenient

Pros:
the software is easy to use and straightforward. provides consistent performance and great customer service at a reasonable cost. we recommend more teams to use Textedly.

Cons:
you cannot eliminate the keyboards once you no longer need them and they keep charging you extra for it on a monthly basis.

Karen

Non Profit Org

201-500 employees

June 2019

Excellent product

Pros:
The system is quick to respond and very reliable. We use it at work to notify staff of a list of reminders, inclement weather closings, network outages, etc. Textedly allows us to reach the majority of our staff in the fastest easiest way. Customer Service is top notched. I highly recommend Textedly.

Cons:
There aren't any instructions or tutorials on how to set up the system so the only option you have is to try getting it right through trial and error. although, it wasn't that hard. still, a little assistance would have done us good.

Kaitlin

Seymour & Associates, PC

2-10 employees

May 2019

great messaging service

Pros:
Textedly enables us to bulk send texts and notify/remind our clients regarding upcoming court hearings and appointments. it is super easy to set up and use and we love the smooth functionality. highly recommended.

Cons:
The character limit is too small, we hope they extend that in the future.

Guy

Classy Communications

2-10 employees

May 2019

quite reliable, decent product

Pros:
Very straightforward and user-friendly. does the job like it is supposed to. keeps us connected with our customers and prospects.

Cons:
text messages are often delayed for no apparent reason. I wish the offered scheduled texts, would've saved us a lot of effort.

Adam

CottageCare

11-50 employees

May 2019

decent service. saves us a lot of time

Pros:
Textedly is highly beneficial if you are a busy person and deal with busy clients. it is easy and effective. we send our dozens of reminders regarding appointments on a daily basis.

Cons:
sometimes there are delays in receiving replies to our mails. It can cause us trouble at times.

Joshua

Housing Authority of the City of Austin

501-1,000 employees

April 2019

A lifesaver!

Pros:
There are just too many perks with Textedly and all of them come with such convenience and utmost ease. you can keep in touch with clients, send automated replies almost readily. You can even send out bulk text messages to a group of clients and save up on a whole lot of time in the process.

Cons:
I have no complaints with Textedly. it is exactly what I needed!

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