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Beyond ARM

Beyond ARM

Beyond ARM

Beyond ARM empowers efficient debt management with intuitive interfaces and customizable workflows. Although it has limited features, the software offers robust tools for debt tracking and resolution. Simplify your debt management processes and maximize recovery efforts with Beyond ARM.

Beyond ARM Specifications

Financial Reporting

Invoice Management

Expense Tracking

Tax Management

View All Specifications

What is Beyond ARM?

Overview

This particular software tool is offered in two major versions, one of which is a cloud-based version, whereas the other one is an on-premise version that can be installed on the company’s servers. The core purpose of this software is to be utilized as a debt management tool. This tool has been designed with a close consideration to the governmental institutions and departments, as their financial policies are fairly different than the ones practiced by the business organizations. However, the software can also function efficiently in the typical business organizations too. Beyond ARM is available for Windows OS, Android, and MAC OS users.

The key features of this tool include risk scoring, prediction-based dialing, credit reporting, and analysis. Beyond ARM also includes various modern features, such as its ability to add e- signatures, and secure placement, processing and presentation of company transactions, as well as the documents.

Price: The price of this software tool is different for both versions; however, it starts from $850/month for its latest version.

Support: Tech support can be accessed by e-mail and phone.

USP: The software can be integrated/linked with the QwikDial to make this software function as an inbound IVR within the organization.

Product Advantages: The software’s customizability makes it a versatile software for different applications.

Product limitations: The software is not user-friendly and it takes a lot of time for its users to get used to the software.

Pros and Cons of Beyond ARM

Pros

  • Speeds up collections and boosts revenue with automation tools
  • Delivers scalability, flexibility, and advanced reporting with seamless integrations and customization
  • Ensures 99.5% uptime on cloud servers with continuous backup and limitless scalability
  • Offers secure, compliant software to safeguard customer data

Cons

  • User interface feels outdated and could benefit from modernization
  • Implementation takes longer than the vendor suggests, according to some reviews
  • Support services are sometimes slow to respond and not always helpful

Beyond ARM Reviews

Overall Rating

4

37 Review(s)

Rating Distribution

5

star

(15)

4

star

(15)

3

star

(2)

2

star

(3)

1

star

(2)

May 2024

Fantastic Team

MEGAN

Hospital & Health Care

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

Pros

I believe Beyond offers extensive capabilities and is an overall intuitive system. The entire team was fantastic to work with from implementation to customizations and support. We have a unique workflow and are in a different industry than they usually deal with, but the team consistently provided excellent support and innovative solutions to our numerous requests and issues. Having the customer success team here for our implementation week ensured a smooth transition. Everyone at Dakcs has been wonderful to work with.

Cons

One of the challenges we encountered was optimizing some processes, like our internal letter system, due to our unique business line and workflow. Tracking employee productivity through the project queues has been a bit difficult, but as we are new to the system, we believe there might be a solution we haven't discovered yet.

February 2024

General Office manager/Co-Owner

Rosalva

Non-Profit Organization Management

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The software has secure and highly modern features designed for collections agencies.

Cons

There are too many steps involved in entering new business and collection procedures, making the process slow.

February 2021

So far above and BEYOND the Sting

Cody

Financial Services

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

Pros

Finally, there's a version of DAKCS that operates outside of a terminal window. The Visual Report Writer is particularly impressive, even aiding in understanding some SQL syntax.

Cons

When we used Beyond, parts of the Sting still appeared as a terminal window within a Windows application. This seemed somewhat clunky but understandable.

View All 37 Reviews

Frequently Asked Questions

Beyond ARM is typically used by collection agencies, medical A/R teams, law firms, and government organizations collecting accounts receivable.