Last Updated

Key Takeaways

Generated from the text of customer reviews

Expensify is an expense management tool that handles receipt capture, expense approvals, and reimbursements in one platform. Finance teams, freelancers, and travel-heavy teams use it most, with legal and accounting firms fitting best. Users like its faster expense entry and less manual work. But most complaints involve OCR delays and duplicate uploads. Its recent update includes the launch of the Vis corporate card in 13 European countries.

Our Verdict

Expensify suits finance teams and travel-heavy organizations looking to scale expense management without overhauling their accounting stack. Its starting price is fair for small businesses, and the Control tier’s audit-ready security justifies the added cost for larger teams. We recommend it for growing companies with existing accounting systems and frequent travel needs.

Expensify Specifications

  • Financial Reporting
  • Invoice Management
  • Expense Tracking
  • Budgeting and Forecasting

Expensify Features

Travel Booking

Expensify supports booking flights and hotels within the same platform used for expense tracking. The company's travel policies and approval limits are applied automatically at the point of booking. That keeps a trip's cost within policy before it happens.

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Global Reimbursements

This feature lets a business pay employees back directly through Expensify regardless of where those employees are located. A business connects a bank account in one of several supported currencies, and Expensify converts and routes the payment. It covers reimbursements in more than 150 currencies without a separate international payment tool.

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Receipt Scanning

This feature runs through SmartScan, Expensify's optical character recognition tool. A photographed or forwarded receipt gets read automatically, pulling the vendor, date, and amount, so an expense line fills itself in without manual entry.

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Virtual Cards

These are card numbers issued instantly through the Expensify Visa Commercial Card program, built for online or recurring purchases. Admins can issue as many as needed, set a fixed or monthly limit on each one, and assign it to a specific employee, vendor, or subscription. This way, spending stays contained to what it was issued for.

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Pros And Cons of Expensify

Pros

  • Makes expense reporting noticeably less tedious

  • Cuts down manual receipt entry significantly

  • Keeps business expenses neatly organized

  • Makes submitting expenses quick and painless

  • Helps simplify expense tracking for frequent travelers

Cons

  • OCR can pause submissions for minutes

  • Receipt scans sometimes require manual corrections

  • Duplicate expenses can appear during uploads

Expensify Reviews

Total 25 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

28%

3

Stars

0%

2

Stars

8%

1

Stars

4%

Share your experience

C

Corinna

Marketing, 51-100 employees

More than a year

5.0
June 2024

“A game changer when we implemented it”

Pros

App functionality, scanning and recognition, is quite clever in remembering my recurring expenses and VAT allocations, saving time on all tasks: from creating reports to finance verifying and processing my reimbursements.

Cons

I require different profiles for separate setups in various countries I frequently travel to.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Jenny

Marketing, 1-10 employees

More than a year

4.0
June 2024

“Expensify for Small Businesses”

Pros

Expensify was simple to tailor (both fields and groups for employees), allowing us to align it perfectly with our needs and establish distinct parameters for various employee groups. The mobile functionalities are also incredibly handy.

Cons

I find it beneficial to personalize some of the automated report submissions and set various reminders for employees.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

Matthew

Nonprofits, 11-50 employees

More than a year

5.0
May 2024

“Good Tool. Gone Woke”

Pros

We adored this tool. It performed exceptionally well for our nonprofit, seamlessly integrating with credit cards and payment systems.

Cons

Two things bothered me about Expensify. First, they started integrating DEI into their marketing, prominently featuring BLM materials on their site. I prefer they focus solely on processing receipts rather than pushing progressive ideals. Second, I couldn't connect with my primary banks anymore.

Rating Distribution

Ease of use

10

Value for money

4

Customer Support

10

Functionality

10

Frequently Asked Questions

Does Expensify offer an API?

Yes, Expensify offers an API.

What language does Expensify support?

Expensify primarily supports English and is available in over 10 languages, including German, French, Japanese, and Italian.

What other apps does Expensify integrate with?

Expensify integrates with a wide range of popular services, including accounting software like QuickBooks, Xero, NetSuite, and Sage Intacct. It also connects with HR platforms like Gusto.

Does Expensify have a mobile app?

Yes, Expensify has a dedicated mobile app for Android and iOS.

What types of pricing plans does Expensify offer?

Expensify offers two annual subscription plans: the ‘Collect’ plan starting at $5/user/month, and the ‘Control’ plan starting at $9/user/month. Get in touch with us to get a personalized Expensify cost estimate.

Who are the typical users of Expensify?

The typical users of Expensify include startups, non-profit organizations, finance teams, churches, small businesses, and legal and finance teams.

What level of support does Expensify offer?

Expensify offers phone, email, 24/7 chat, and video call support.