Adobe Campaign is a marketing automation solution geared primarily towards helping large enterprises in automating, managing and optimize actions pertaining marketing across several different channels including email, direct mail, and mobile text. Users are provided with tools to create and share dynamic personalized campaigns across multiple online and offline channels at the same time. Offered features include direct mail, segmentation, personalized emails, deliverability, email management, cross-channel marketing, and campaign management.

The software offers an intuitive interface with tools categorized in the relevant menus. Its segmentation and targeting feature provides Adobe Analytics integration, audience segmentation, customer profiles, data connectors, and federated data access. It also comes with campaign management and reporting, direct mail, preference centers, email reporting, offer management, SMS and push notification tools.

Seamless integration with Adobe Analytics, Adobe Experience Cloud and Creative Cloud are offered.

Pricing: Pricing ranges from $0 to $100+/user/month for basic services, while the more advanced and large-scale ones cost around $12,000 to $25,000+/year.

USP: Neolane's cross-channel direct marketing and lead management solutions are offered to assist marketers in managing campaigns, resources, customer data and analytical reports from a single platform to make staggering improvements in effectiveness and ROI.

Support: Support is provided via email, phone, and an online knowledgebase.

Product Advantages: Ease of use. Robust analytics/reporting tools. A/B testing and smartphone-optimized email templates are offered.

Product Limitations: Expensive implementation. Spotty customer support. Rolling back changes is a cumbersome process.

Adobe Campaign


Adobe Campaign reviews

Overall Rating

5 Reviews

Excellent
40%
Good
60%
Average
0%
Poor
0%
Terrible
0%

Sandeep

Global logic

1,001-5,000 employees

September 2019

Amazing product

Pros:
It is the most ideal tool in my opinion. We run marketing campaigns with the help of this tool. I haven’t heard any kind of complaints from my marketing team. They do all the work with the help of this tool, like planning the budget, monitoring processes, and building strategies.

Cons:
The price can be a con, as it is quite pricey. However, I have been using it for 3 years and still haven’t found any cons.

Amanda

Randstad USA

1,001-5,000 employees

August 2019

Helpful marketing tool

Pros:
This tool is robust and has been a great help in advertising campaigns. It automates marketing services. It is easy to attach several files, all at one time. Files are sent in matters of seconds, even heavy files. Everything is organized and my experience with this tool has been great.

Cons:
The price is high, so it might not be a suitable tool for small marketing companies.

Lenee

Zekelman Industries

1,001-5,000 employees

August 2019

Organized and robust tool

Pros:
This tool is robust and versatile. It provides all the standard services that anyone might require. It does not let us face any problems with the tool. It is an efficient tool and helps us manage everything. Managing company information and monitoring the performance of the campaigns is easy and great. Anyone can rely on this tool. It has advanced features.

Cons:
None so far.

Mariia

Svitla Systems, Inc.

51-200 employees

July 2019

They need to upgrade.

Pros:
Our main tasks are related to email distribution. We use this tool to manage our marketing tasks. This tool has been of great support. We can easily manage our marketing campaigns and not be distracted.

Cons:
I think that adobe needs to upgrade their program a bit. The tool is great, but everything seems to be done the old-fashioned way, following old principles. To stay in the lead, they need to research the latest trends of marketing and upgrade accordingly.

Lynn

Lynn Granstrom Designs

1 employee

June 2019

Adobe Campaign

Pros:
This tool lets you track your marketing campaigns and lets you see how the recipients react to it. It also lets us see each step of our marketing campaigns. It is a good tool to use.

Cons:
The price is quite high. The tool has a learning curve to it.

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