Last Updated Nov 3, 2025

Key Takeaways

Generated from the text of customer reviews

AdvancedMD is a cloud-based EHR used by physicians, front-desk staff, and billing teams in small to mid-sized, multi-specialty practices. Users praise its intuitive interface, though reporting and workflow complexity can slow down efficiency. Recent updates include AI-generated notes, enhanced telehealth, automated insurance entry, pre-visit summaries, and improved practice management.

Our Verdict

AdvancedMD is suited for practices needing integrated clinical, billing, and patient engagement tools. Best for multi-specialty and primary-care clinics, it enhances workflow efficiency and telehealth delivery. Pricing is competitive for medium to large practices. We recommend it for clinics managing diverse patient populations and complex revenue cycles.

Overall Rating

Based on 323 users reviews

3.8

Rating Distribution

Positive

71%

Neutral

20%

Negative

9%

Starting Price
$249

/month/provider

What Is AdvancedMD EHR?

AdvancedMD EHR is a cloud-based electronic medical record software designed to help healthcare providers manage patient records, appointments, medical billing, and other administrative tasks. It is a cloud-based solution that is accessible from any device with an internet connection.

The platform offers features designed to streamline and improve the efficiency of a medical practice, including Electronic Health Records (EHR) management, Practice Management (PM), Revenue Cycle Management (RCM), appointment scheduling, insurance claims management, analytical reporting, and population health management tools. 

What Is AdvancedMD Best For?

AdvancedMD is best known for being a comprehensive and user-friendly Electronic Medical Record (EMR) software solution. It is designed to help healthcare providers manage patient records, appointments, billing, and other administrative tasks in an efficient manner.

AdvancedMD EMR also has a cross-department compliance committee that meets regularly to ensure compliance with all applicable laws and regulations, including HIPAA, ICD-10, and Meaningful Use procedures.

How Much Does AdvancedMD Cost?

AdvancedMD provides a range of customizable solutions tailored to your clinic’s needs:

  • Build A Bundle – Custom pricing
  • Software Pricing – Custom pricing
  • RCM Pricing – Custom pricing
  • Billing Service Pricing – Custom pricing 
Get a custom AdvancedMD pricing quote today based on your clinic’s needs and size.

Disclaimer: The pricing is subject to change.

AdvancedMD EHR Integrations

AdvancedMD connects seamlessly with a broad ecosystem of third-party applications, enhancing your practice's efficiency and interoperability. Notable integrations include:

  • Dragon Medical One
  • Inbox Health
  • MedXCom
  • Falkondata
  • Leadsquared 

How Does AdvancedMD EHR Work?

Here’s an overview of how the platform works:

  • Healthcare providers use AdvancedMD EHR to enter and update patient information, including medical history, diagnoses, treatment plans, and test results 
  • Patients can use the AdvancedMD patient portal to access their medical records, schedule appointments, and communicate with their healthcare providers. The software includes tools for managing appointment schedules, including the ability to send appointment reminders to patients 
  • Users can manage billing and insurance claims with AdvancedMD, including automated coding, electronic claims submission, and insurance eligibility verification 
  • Users can access a range of reports and analytics tools in AdvancedMD EHR to track their practice's performance and identify areas for improvement. They can collaborate with other healthcare providers, through secure messaging and shared patient records 
Get in touch with us to get access to AdvancedMD EHR demo today!

Who Is AdvancedMD Software For?

AdvancedMD EMR electronic medical record (EMR) software is designed primarily for independent healthcare practices. It is not suitable for hospitals, however, as it does not have an outpatient module.

In addition to healthcare providers, AdvancedMD EMR is also suitable for patients, who can use the AdvancedMD patient portal to access their medical records, schedule appointments, and communicate with their healthcare providers.

Users can also download AdvancedMD EMR’s free clinical app to access features, which is currently optimized for touchscreen tablet devices (except for iPhone and iPad apps).

AdvancedMD caters to a wide range of medical specialties, including

  • Family medicine 
  • Pediatrics 
  • Dermatology 
  • Psychiatry
  • Cardiology 
  • Physical therapy 
  • Chiropractic care 
  • Pain management 

How Is AdvancedMD EMR Different From Other Software?

Like other EMR software options, AdvancedMD has some differences from its competitors that may make it a better fit for some organizations. Some potential differences between AdvancedMD and other popular EMR software options include:

  • User interface and ease of use: Other EMR software have more complex interfaces, which could make it more difficult for users to understand and use effectively. AdvancedMD EMR software is known for its user-friendly interface, which makes it easy for healthcare professionals to navigate and use.
  • Integration: AdvancedMD software integrates with other medical systems, including billing and practice management software. This makes it easier for healthcare professionals to access all tools and resources they need in one place.
  • Pricing: AdvancedMD has a subscription-based pricing model, meaning users pay a monthly or annual fee to use the software. Other EMR software offers different pricing models, such as a one-time fee or a pay-per-use model.
  • Customer support and training: AdvancedMD EMR software offers support and training resources to help users get the most out of their software. These may include online tutorials, user manuals, and customer support hotlines.

AdvancedMD Use Cases 

Based on our analysis of user reviews and AdvancedMD’s offerings, here are key scenarios where AdvancedMD EHR is a strong fit for medical practices: 

Independent Primary-Care Clinics Seeking Unified Workflow 

AdvancedMD is best suited for small to mid-sized primary-care clinics that want to consolidate patient records, appointment scheduling, billing, and encounter documentation within one platform. User reviews highlight how consolidating daily workflows into AdvancedMD reduces administrative burden and provides staff with a single system of record. 

Multi-Specialty Practices Managing Complex Billing 

AdvancedMD is a good option for multi-specialty clinics that require automated coding, claims management, and insurance verification across multiple departments. Reviews note that practices in specialties such as cardiology, dermatology, and pain management rely on AdvancedMD’s automated coding, claims tracking, and insurance verification to streamline revenue cycle management. 

Clinics Delivering Telehealth And Patient Communication Services 

AdvancedMD EHR is suitable for clinics offering virtual care or patient engagement programs. According to reviews, clinics benefit from its telehealth scheduling, patient portal for record sharing, and secure communication features. Many practices also highlight the platform’s population health tools, which help track high-risk patients and support care coordination across providers. 

AdvancedMD User Sentiments 

Most Positive Sentiments 

Least Positive Sentiments 

Ease Of Use/User-Friendliness 

Reliability/System Stability/Downtime 

  • 68% were Positive 
  • 27% were Negative 
  • 5% were Neutral 
  • 10% were Positive 
  • 60% were Negative 
  • 30% were Neutral 

Users highlight that AdvancedMD is intuitive once configured, with smooth PM-to-EMR flow and useful templates. Many describe it as “user-friendly” and easy to navigate after initial training. 

Users often report glitches, downtime, and slow system performance. Reviewers say outages disrupt operations and make workflows unreliable, especially during busy hours. 

Customer Support 

Limitations In Admin Controls 

  • 62% were Positive 
  • 23% were Negative 
  • 15% were Neutral 
  • 15% were Positive 
  • 50% were Negative 
  • 35% were Neutral 

Many reviews praise AdvancedMD’s friendly, knowledgeable support teams and helpful training resources. The exhaustive video training library and responsive staff are frequently noted as a strength 

Several users complain about limitations with admin controls/deletion. As one user put it: “The biggest con that I face with the software is the inability as an administrator to delete certain things.” 

Feature Set And Customization 

Template/Reporting/Workflow Complexity 

  • 57% were Positive 
  • 38% were Negative
  • 5% were Neutral 
  • 22% were Positive 
  • 53% were Negative 
  • 25% were Neutral

Users value the platform’s broad feature set, including scheduling, portals, analytics, and mobile access. Additionally, customization options are appreciated for tailoring workflows 

Many reviews say templates are hard to customize, reporting is disorganized, and workflows require too many clicks. Some note extra costs for needed reports and inefficient documentation processes 

Is AdvancedMD EHR Right for You?

AdvancedMD is a good option for practices that want an EHR combining ease of use with flexibility. Users often highlight its intuitive workflows, integrated scheduling and billing, and specialty-specific templates that make documentation more efficient.

The system also delivers strong security and compliance. It is HIPAA-compliant, ISO 27001 certified, and hosted on Amazon Web Services, with safeguards like encryption, multi-factor authentication, audit trails, and secure APIs to protect sensitive data.

Being cloud-based and scalable, AdvancedMD works well for both small clinics and larger multi-specialty groups. Its ability to adapt as practices grow makes it a reliable, future-ready solution.

Ready to take the next step? Browse AdvancedMD EMR reviews or call us at (661) 384-7070 to discuss your specific needs.

Pros And Cons of AdvancedMD EHR

Pros

  • Improved patient care: AdvancedMD EMR software allows healthcare providers to access patient records and information in real-time, which can help improve the quality and accuracy of patient care

  • Increased efficiency: With AdvancedMD, healthcare providers can eliminate the need for paper records and streamline their workflow, which can lead to increased efficiency and productivity

  • Better communication and collaboration: AdvancedMD software allows healthcare providers to easily share patient information with other members of the care team, which can improve communication and collaboration among providers

  • Enhanced security: AdvancedMD EHR uses advanced security measures to protect patient data and ensure that it is only accessible to authorized users

  • Customizable features: AdvancedMD EMR offers a range of customization options that allow healthcare providers to tailor the software to their specific needs and workflow

  • Customer support and training: AdvancedMD provides extensive support and training resources to help users get the most out of the software

Cons

  • Complexity: AdvancedMD EHR is a comprehensive software that can be difficult to learn and use, especially for those who are not familiar with electronic medical record systems

  • Implementation: Implementing a new EMR system can be a complex and time-consuming process for medical practices. This raises the risk of disruptions in the operations of medical organizations during the transition

  • Compatibility: AdvancedMD software may not be compatible with all types of hardware and software, which could create additional challenges for users

  • Limited customization and integration: While AdvancedMD does offer some customization template options, it may not be as flexible as some users would like. Moreover, AdvancedMD EMR may not be able to integrate with certain third-party systems or applications, which could limit its usefulness for some users

Frequently Asked Questions

AdvancedMD software has its telehealth software. You can opt for a stand-alone telehealth module or telehealth integrated with EMR if you decide to sign up with AdvancedMD.

AdvancedMD offers support through email, phone, and live chat.

AdvancedMD offers four fully customizable pricing options for its users, including Build A Bundle, Software Pricing, RCM Pricing, and Billing Service Pricing. Get in touch to get a detailed pricing quote tailored specifically for your organization.

AdvancedMD includes an integrated medical billing clearinghouse that connects with over 1,800 insurance carriers to streamline electronic claims submission, payment posting, and denial management.

AdvancedMD EHR offers several features, including a patient portal, iOS mobile apps, MACRA and MIPS compliance, secure document exchange, reporting, dedicated account manager, AdvancedMD medical billing services, and more.

No, AdvancedMD EMR is not offered for free. The software is available through paid subscription plans, with pricing based on each practice’s needs and chosen features.

Yes, AdvancedMD offers an API. 

AdvancedMD is primarily offered in English and Spanish.

AdvancedMD connects seamlessly with a wide ecosystem of third-party applications, including Dragon Medical One, Inbox Health, MedXCom, Falkondata, and LeadSquared.

Yes. AdvancedMD offers a suite of native mobile apps for clinical, front office, telemedicine, patient kiosk, and admin connect on iOS and Android.

AdvancedMD EMR is built for independent practices. It supports both providers and patients, offering a portal for records, scheduling, and messaging, plus a free tablet-optimized clinical app.

AdvancedMD provides support via phone, email, live chat, an online ticketing system, has designated support contacts, plus training, consulting and a professional services team.

AdvancedMD EHR offers integrated revenue cycle management tools to help medical practices track claims, optimize reimbursements, and reduce denials. The platform combines medical billing software, reporting, and automation to ensure faster payments and better financial visibility across operations.

AdvancedMD Practice Management software streamlines administrative workflows for medical practices, including scheduling, eligibility verification, task management, and billing. It integrates seamlessly with the electronic health records (EHR) and AdvancedMD medical billing services to enhance efficiency and improve patient flow.

The AdvancedMD patient portal enables patients to access their medical records, view patient charts, and communicate securely with providers. It helps streamline patient communications and supports better patient engagement through online appointment scheduling, prescription refills, billing access, and integration with AdvancedMD medical billing service.