AdvancedMD is an integrated medical software suite for independent practices. Founded in 1999 and based in South Jordan, Utah, the vendor serves an expansive national footprint of more than 22,500 practitioners across 8,000 practices and 600 medical billing companies. Nearly 3.5M insurance claims are processed monthly on the AdvancedMD billing platform.
Features include practice management, electronic health records, telemedicine, patient relationship management, business analytics reporting, and physician-performance benchmarking. AdvancedMD offers a flexible outsourced billing option for practices looking to use a third-party billing company.
As an ONC 2014 Certified EHR, AdvancedMD EMR software meets and satisfies all the MACRA and HIPAA requirements and is browser agnostic (runs on nearly any device including Mac and Windows operating systems). Mobile users can stay connected at the point of care with the help of a mobile app, AdvancedMobile.
Advanced MD recently introduced a smart practice dashboard that displays a practice’s frequently-performed workflow elements in a single location for a convenient way to manage tasks with greater ease and speed. The user gets a scheduled snapshot & task lists showing work volume along with critical items prioritizing what elements are most vital.
AdvancedMD Pricing: AdvancedMD offers flexible pricing options. Small practices with low patient volume qualify for encounter-based pricing, which is $1.42 per encounter for their standalone product, while integrated software is for $2.18 per encounter. For the standard monthly subscription model, the integrated EMR and PM is priced at $729/month/provider. To get a customized quote, please click the Get Pricing button.
Free Trial: No
AdvancedMD pros: AdvancedMD EMR has high specialty content and is ideal for complex specialties. The reputation management system is another plus as it helps physicians improve their service delivery to their patients.
AdvancedMD cons: It is more expensive than its competitors. The average price for similar integrated solutions in the market is $400 to $500.
AdvancedMD Software System requirements:
Apple: Support of iMac, Mac Mini, & Macbook models running the most current OS.
Advance MD is not optimized for touchscreen tablet devices, except for iPhone and iPad iOS app.
iPhone & iPad
iPad Pro or newer
iOS 11 or newer
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Pros:“Anytime we had a question or suggestion AdvancedMD is the only one willing to work with us very quickly and has answered the questions quickly.”
Pros:Robust tool. Excellent ongoing support. The set-up is amazing. The reason why we chose AdvancedMD is that the sales and support staff are very supportive.
Cons:For a small practice, this tool might be a bit more complexed. Even the most simple tasks sometimes are pretty complex to execute for which we require support.
Pros:It is easy to handle multiple schedules at once due to its appealing appearance. The appointment confirmation checklist is something I like as it has all the options to document as to what occurred.
Cons:I would like to have the PM and EMR in one system rather than always have to keep jumping and switching between the two. I’ve also had some issues with tracking the payment of patients.
Pros:The tool is good and reliable, but it has a learning curve to it, just like any other tool.
Cons:When patients receive appointment reminders and cancel their appointments, they are unable to reschedule. This feature shouldn’t be available to cancel unless I don’t cancel the appointment reminders.
Pros:It is a robust EHR and I would definitely recommend it to anyone who wants their practice to grow. I like how I enter the information once and can pull it out into multiple additional forms. It is easy to customize the forms the way you want it to be.
Cons:The system has a learning curve to it but they do assign a trainer and provide unlimited support which helps.
Pros:The software is good and has everything that usually a provider requires.
Cons:It is not tailored according to mental health. It takes a lot of time in training and setting it up.
It is complex for an average user.
Pros:The system is incredibly slow. We are only using it for the time being before we fully incorporate an EMR into our practice. We mainly use AdvancedMD for practice management but waiting for outcomes has been very frustrating. The only good thing about the company is that their customer service is in-house rather than outsourced to a private company in a far-off country. Getting hold of the support staff do sometimes take time but the staff is knowledgeable and often provides an instant resolution. Their claim scrubbing module and billing system are nice.
Cons:We have checked and confirmed too many times if it’s our servers or some lacking system requirements that are resulting in software working so slow but we have everything in order and the system appears to be inherently slow which is annoying, to say the least. The software is already expensive and there are additional charges for any additional services you may add.
Pros:We use this software for our billings and it has been great at it so far. It integrates well with our EMR which is Practice Fusion and it does not work well with most billing software. AdvancedMD is easy to use and intuitive. Their claims scrubbing module makes our work very convenient. The company people are very helpful in a way that they will set up your system and have you working in a matter of weeks. Albeit they work better from their own clearinghouses and companies they’re in partnership with. Their customer support is great. The staff is very responsive. We use only one provider and it has worked out great for us. The many functionalities of the software save us a lot of time and effort.
Cons:Adding a third-party vendor needs to be planned months beforehand as it can be a hassle. It requires a lot of effort to set up and takes quite some time to integrate with the system.
Pros:They have amazing training programs available all year round, the training staff is amiable. They offer virtual training as well. Scheduling courses are very easy. I love how intuitive the system is when it comes to managing advanced projects. The system accommodates to whatever area of work you need it for with great room for personalization.
Cons:It does not work very well with anything less than a high-speed internet connection. The AdvancedMD software does not secure your information when there is a connection time-out and it can be a problem while maintaining classes or virtual training sessions.
Pros:The only plus-point to this system is the ease of usability and the uncomplicated interface. Among the functions, the billing system is the only considerably good thing about the AdvancedMD PM. Everything else has been a colossal disaster.
Cons:The system does not even perform basic organization functions. None of the data is in alphabetical order so fetching a certain file takes infinite scrolling through the database. the EHR is awful and not intuitive at all. It does not allow you to view PDF files on the system rather only allows TIFF format scanning from the system. Printing via TIFF comes with its own limitations and troubles, sometimes it would print files in half. PDF scanning can only be done through the PM which is a tedious process requiring multiple steps. Their customer service has been of zero help all along. They say the company has been working on it, but it has been two years and there is no sign of improvement. Calling support for issue resolution is the most frustrating process. They keep you on hold for half an hour at a time and even after that, you will get no help.
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