Kore.ai software is an advanced AI platform that facilitates businesses securely deploying AI, creating seamless customer experiences, and developing generative AI applications. While initial setup complexity may exist, the omnichannel feature guarantees uniform user experiences across all touchpoints.

Kore.ai Software Specifications

Natural Language Dialogue

Smart Data Discovery 

Self-service Dashboards

Text to Speech & Speech to Text 

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What Is Kore.ai Software?

Overview

Kore.ai software is a leading AI solution recognized worldwide for its reliable and secure deployment of generative and conversational AI. Its goal is to assist companies in enhancing the development of operational AI tools and products. Kore.ai equips businesses with accessible AI solutions across various applications, from generative AI tools to RAG/LLM-powered search capabilities, enhancing experiences and optimizing operations.

Kore.ai Software Pricing

Kore.ai software pricing comprises three pricing modules, including:

  • Essential: $60/ month
  • Advanced: $180/month
  • Enterprise: Custom quote
Users can explore the software through a free trial and request a more detailed breakdown of the Kore.AI software price structure to select a suitable plan that meets their business needs.

*Disclaimer: pricing is subject to change

Kore.ai software Integrations

Integrations of Kore.ai software include:

Schedule a Kore.AI software demo to learn more about its integrations.

Who Is Kore.ai Software For?

Kore.ai software caters to various industries, including:

  • Financial services
  • Home, life & auto insurance
  • Healthcare providers
  • Health insurance
  • Life sciences
  • Consumer goods
  • Retail
  • Electronics
  • Manufacturing
  • Telecom
  • Travel hospitality

Is Kore.ai software Right For You?

Positioned as an AI solutions platform, Kore.ai equips enterprises with the necessary resources to develop and manage top-tier AI systems like chatbots and knowledge bases. During digital transformation, Kore.ai guides organizations in streamlining complex technological divisions into user-centric and intuitive environments.

Still, assessing Kore.ai software? Call us at (661) 384-7070, and let our team help you make the right choice.

Kore.ai Software Features

The Kore.AI platform works with over 30 channels, including social media, live chat, SMS, email, voice assistants, websites, and mobile apps. It allows customization of responses and usage of special features of each channel, like Facebook Messenger, Web Chat, IVR Systems, Google Assistant, and Alexa.

how it worksSee How It Works

The solution works around providing data and visualization tools to monitor bot performance and create a detailed understanding of bot, employee, and customer actions. Users can monitor the performance of their bots through conversational and functional analytics from a central dashboard.

how it worksSee How It Works

Register individuals, create and assign elaborate roles for bot creation and administration, and form groups for efficient task management on a large scale. Choose specific bot deployment and task assignments and utilize secure API access to maintain oversight throughout building and deploying bots.

how it worksSee How It Works

Kore.AI is a reliable source for building, deploying, and managing chatbots and virtual assistants. It has extensive security standards and practices, strong encryption, and built-in enterprise-class security and Compliance across all components, layers, and interactions.

how it worksSee How It Works

Kore.ai helps design conversations and manage different scenarios effortlessly to create various paths, handle multiple intents, and connect with external systems easily. Developers can integrate APIs without writing complicated code or setting up complex systems for each bot.

how it worksSee How It Works

Pros and Cons of Kore.ai Software

Pros

  • The omnichannel capability guarantees uniform and seamless user experiences across every interaction point.
  • Intuitive IDE with drag-and-drop tools.
  • Provides natural language processing capabilities for interactions
  • Offers many useful developer features

Cons

  • Tailored integrations need effort and expertise
  • The initial setup and comprehension of the platform's functionalities may be complex

Kore.ai Software Reviews

Overall Rating

4.5

16 Review(s)

Rating Distribution

5

star

(10)

4

star

(4)

3

star

(2)

2

star

1

star

May 2024

Deflect and Improve Self Serve Through Kore Ai

John Epok

Telecommunications

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

Pros

The Kore widget is easily integrates with Zendesk and other major ticketing softwares. It offers basic analytics and performance dashboards, and I found the bot flow training to be simple to handle. Plus, the success and support teams have been very helpful.

Cons

Configuring integrations can be quite complex, and it can noticeably affect the customer experience, especially when chats between Kore and Zendesk disconnect. I believe the Kore team could improve their expertise with ticketing software integrations to make things smoother.

May 2021

Smart and easy to use

Daniel

Information Technology and Services

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

You don't need any coding skills to get a chatbot up and running.

Cons

I think it would be helpful to have more examples on how to work with JavaScript for bot functions. It would be great if this were clearly detailed in the documentation.

May 2021

Say hello to the new AI tool to get your ivr experience to the next level!

Ankitha

Information Technology and Services

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

Pros

This tool is packed with features, and its interface is simple to use. What I really like is how a complex call flow spanning multiple systems can be executed under one bot with Kore.ai, handling advanced features like machine learning and NLP. It comes with a lot of built-in functionalities that are simple to work with.

Cons

Kore.ai offers a wide range of features and properties that are really impressive, but at the same time, it can become tricky to keep track of everything when building a new bot or updating an existing one.

Frequently Asked Questions

Yes, Kore.AI software provides API access.