Last Updated
Overview
Beyond ARM empowers efficient debt management with intuitive interfaces and customizable workflows. Although it has limited features, the software offers robust tools for debt tracking and resolution. Simplify your debt management processes and maximize recovery efforts with Beyond ARM.
Overall Rating
Based on 37 users reviews
4
Rating Distribution
Positive
81%
Neutral
14%
Negative
5%
Starting Price
Custom
Beyond ARM Specifications
- Financial Reporting
- Invoice Management
- Expense Tracking
- Tax Management
What is Beyond ARM?
Overview
This particular software tool is offered in two major versions, one of which is a cloud-based version, whereas the other one is an on-premise version that can be installed on the company’s servers. The core purpose of this software is to be utilized as a debt management tool. This tool has been designed with a close consideration to the governmental institutions and departments, as their financial policies are fairly different than the ones practiced by the business organizations. However, the software can also function efficiently in the typical business organizations too. Beyond ARM is available for Windows OS, Android, and MAC OS users.
The key features of this tool include risk scoring, prediction-based dialing, credit reporting, and analysis. Beyond ARM also includes various modern features, such as its ability to add e- signatures, and secure placement, processing and presentation of company transactions, as well as the documents.
Price: The price of this software tool is different for both versions; however, it starts from $850/month for its latest version.
Support: Tech support can be accessed by e-mail and phone.
USP: The software can be integrated/linked with the QwikDial to make this software function as an inbound IVR within the organization.
Product Advantages: The software’s customizability makes it a versatile software for different applications.
Product limitations: The software is not user-friendly and it takes a lot of time for its users to get used to the software.
Pros And Cons of Beyond ARM
Pros
Speeds up collections and boosts revenue with automation tools
Delivers scalability, flexibility, and advanced reporting with seamless integrations and customization
Ensures 99.5% uptime on cloud servers with continuous backup and limitless scalability
Offers secure, compliant software to safeguard customer data
Cons
User interface feels outdated and could benefit from modernization
Implementation takes longer than the vendor suggests, according to some reviews
Support services are sometimes slow to respond and not always helpful
Beyond ARM Reviews
Total 37 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars41%
4
Stars41%
3
Stars5%
2
Stars8%
1
Stars5%
Share your experience
Hospital & Health Care, 11-50 employees
Less than 6 months
“Fantastic Team”
Pros
I believe Beyond offers extensive capabilities and is an overall intuitive system. The entire team was fantastic to work with from implementation to customizations and support. We have a unique workflow and are in a different industry than they usually deal with, but the team consistently provided excellent support and innovative solutions to our numerous requests and issues. Having the customer success team here for our implementation week ensured a smooth transition. Everyone at Dakcs has been wonderful to work with.
Cons
One of the challenges we encountered was optimizing some processes, like our internal letter system, due to our unique business line and workflow. Tracking employee productivity through the project queues has been a bit difficult, but as we are new to the system, we believe there might be a solution we haven't discovered yet.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Non-Profit Organization Management, 1-10 employees
More than a year
“General Office manager/Co-Owner”
Pros
The software has secure and highly modern features designed for collections agencies.
Cons
There are too many steps involved in entering new business and collection procedures, making the process slow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 51-100 employees
More than a year
“So far above and BEYOND the Sting”
Pros
Finally, there's a version of DAKCS that operates outside of a terminal window. The Visual Report Writer is particularly impressive, even aiding in understanding some SQL syntax.
Cons
When we used Beyond, parts of the Sting still appeared as a terminal window within a Windows application. This seemed somewhat clunky but understandable.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Frequently Asked Questions
Who are the typical users of Beyond ARM?
Beyond ARM is typically used by collection agencies, medical A/R teams, law firms, and government organizations collecting accounts receivable.
What languages does Beyond ARM support?
The software supports English.
How much does Beyond ARM cost?
Beyond ARM pricing is based on individual needs and requirements. You can contact us for more information.
Does Beyond ARM give a free demo?
Yes, Beyond ARM provides a free demo.
Is Beyond ARM free?
No, the software is not free.
What other apps does Beyond ARM integrate with?
The software integrates with platforms like Innovis, IDI Data, LexisNexis, Online Information Services, and Balto.