Name: Brand24
Rating: 4.5 (12 reviews)

Last Updated Sep 2, 2024

Overview

Brand24 is cloud-based monitoring software that allows users to centralize content management across social media channels. It offers mention facility, real-time analytics, AI insights, and Slack integration. It is available for Android and iOS users. Although it may come with high pricing, Brand24 helps enhance overall brand monitoring and performance.

Overall Rating

Based on 12 users reviews

4.5

All Reviews

Rating Distribution

Positive

100%

Neutral

Negative

Starting Price

Custom

Product Snapshot

Brand24 Specifications

Campaign Management
Lead Generation
Customer Segmentation
Email Marketing
Social Media Management
Content Management
Analytics and Reporting
Marketing Automation
Budget Tracking
Event Management

View All Specifications

What is Brand24?

Overview

Brand24 is a cloud-based marketing tool used for content finding and distribution purposes. Users can mention the required content through the “Online Mentions” feature that shows social media platforms, blogs, news sites, and forms when the mentions occur. It offers users to monitor useful data from Facebook, Twitter, and Instagram and also integrates with Slack. The software enables the users to view the marketing analytics which extracts useful data to make data-based decisions for businesses.

The platform notifies when the brand mentions appear on any platform of social media. It also features influence scores which help to measure customer satisfaction and attitudes.

Benefits: Brand 24 is available for Android and iOS. The users can view in real-time what other people are commenting about a brand or company that helps to improve the brand performance.

USP: If someone mentions the brand or business name anywhere on social media, it will notify the user.

Limitations: It is very costly and somewhat complicated when using for the first time.

Pricing: The software is available for a free trial. The personal plus version comes at 49$ per month, the professional premium is for 99$ per month and the professional max comes at 399$ per month.

Support: Support is available through email, phone, and tickets. Training documents are also available.

Pros And Cons of Brand24

A quick look at Brand24's strengths and weaknesses to
help you decide if it's the right fit

Pros

It is modern, affordable and easy-to-use

Cons

It is modern, affordable and easy-to-use

Brand24 Reviews

Insights from real users on Brand24’s features,
performance, and overall experience.

Total 12 reviews

4.5

All reviews are from verified customers

Rating Distribution

Stars

50%

Stars

50%

Stars

Share your experience

Georgia

Sales director, 1-10 employees

5.0

November 2020

“Love it”

Pros

I have been so much at ease ever since we got brand24. It had solutions to all my problems. So satisfied.

Cons

None.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Pranay M

Senior Technical Recruiter, 500+ employees

5.0

September 2020

“100/100”

Pros

Extremely easy to navigate and the customer support is simply awesome. Exceptional features.

Cons

Not suitable for small organizations because its slightly on the expensive side.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Raymond

HR Head, 1-10 employees

4.0

September 2020

“Pretty good for us.”

Pros

I really like brand24 as it has helped me so much with my work and has made my tasks so simple.

Cons

Its a little difficult to manage in the beginning.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 12 Reviews