Brand24 is a cloud-based marketing tool used for content finding and distribution purposes. Users can mention the required content through the “Online Mentions” feature that shows social media platforms, blogs, news sites and forms when the mentions occur. It offers users to monitor useful data from Facebook, Twitter and Instagram and also integrates with slack. The software enables the users to view the marketing analytics which extracts useful data to make data-based decisions for businesses.

The platform notifies when the brand mentions appear on any platform of social media. It also features influence scores which helps to measure customer satisfaction and attitudes.

Benefits: Brand 24 is available for Android and iOS. The users can view in real- time what other people are commenting about a brand or company that helps to improve the brand performance.

USP: If someone mentions the brand or business name anywhere on social media, it will notify the user.

Limitations: It is very costly and somwhat complicated when using for the first time.

Pricing: The software is available for a free trail. The personal plus version comes at 49$ per month, professional premium is for 99$ per month and professional max comes at 399$ per month.

Support: Support is available through email, phone and tickets. Training documents are also available.

Brand24


Brand24 reviews

Overall Rating

9 Reviews

Excellent
44%
Good
56%
Average
0%
Poor
0%
Terrible
0%

Georgia

Sales director

2-10 employees

November 2020

Love it

Pros:
I have been so much at ease ever since we got brand24. It had solutions to all my problems. So satisfied.

Cons:
None.

Pranay M

Senior Technical Recruiter

501-1,000 employees

September 2020

100/100

Pros:
Extremely easy to navigate and the customer support is simply awesome. Exceptional features.

Cons:
Not suitable for small organizations because it's slightly on the expensive side.

Raymond

HR head

2-10 employees

September 2020

Pretty good for us.

Pros:
I really like brand24 as it has helped me so much with my work and has made my tasks so simple.

Cons:
It's a little difficult to manage in the beginning.

Aron

Marketing Assistant

11-50 employees

September 2020

It's a blessing

Pros:
The software is so easy to navigate, features are very professional and useful.

Cons:
Customer support is not responsive or maybe my experience has been bad.

Anna O

Head of Growth

2-10 employees

August 2020

Intuitive and Exceptional

Pros:
Brand24 provides a lot of interesting use cases, which can be useful for developing your business. Customer Staff is so good and so helpful. I have had an amazing experience with this software.

Cons:
There is nothing bad about this software.

Deborah E

Engineer

1,001-5,000 employees

July 2020

Perfect for us

Pros:
Brand24 is very cost-friendly and provides extremely useful features.

Cons:
The sentiment filter needs to be improved. Apart from this Brand24 does a perfect job for our business.

Sia P

Miner

-

July 2020

Excellent software!

Pros:
Easy to use, features are great. I love how simple and easy it makes my work.

Cons:
Brand24 has one problem that I have faced which is sentiment analysis not so operating in the Greek language.

Umang S

Chief Operating Officer

11-50 employees

June 2020

Fully Satisfied

Pros:
Before installing Brand24, we had to use different apps and tools for our tasks. After the installation, brand24 has taken over everything and made our work life so simple. We are really happy.

Cons:
They don't have tracking Devanagari tool which makes us really sad.

Lilach B

Founder

11-50 employees

August 2019

Highly Recommended

Pros:
Set up is so simple and easy. My favorite feature is the dashboard feature. The software is super intuitive.

Cons:
No major dislikes. I am happy.

Call us at

(661) 384-7070

Call us at

(661) 384-7070