Last Updated
Overview
AVOXI offers cloud-based communication tools, like virtual phone systems, to simplify global business interactions. While it requires some setup and investment, its robust features provide effective solutions for managing international calls and connections. Its security compliance and reliability render AVOXI a leading global customer support solution for call centers.
Overall Rating
Based on 12 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
AVOXI Specifications
- Interactive Voice Response (IVR)
- Call Recording
- Call Monitoring
- Call Reporting and Analytics
What Is AVOXI?
Overview
AVOXI is a cloud-based communication platform tailored for businesses requiring seamless global connectivity. Specializing in virtual phone systems and VoIP services, the software addresses the challenges of managing international communications and provides reliable and scalable solutions. It assists companies in enhancing their global presence and communication efficiency. AVOXI streamlines the complexity of cross-border interactions.
AVOXI Pricing
The software offers two packages:
- Standard: 2.5% of spend with $9.99/month minimum
- Premium: 4% of spend with $99.99/month minimum
Disclaimer: The pricing is subject to change.
AVOXI Integrations
AVOXI seamlessly integrates with 40+ popular business applications, including:
Who Is AVOXI For?
The software is for businesses of all sizes across various industries, such as:
- Telecommunications
- Banking
- IT
- Travel and hospitality
- Transportation
- Health and wellness
Is AVOXI Right For You?
AVOXI is a robust choice for businesses seeking scalable, secure communication solutions. Its award-winning platform offers global scalability, security, and compliance. Some of its customers include IBM, Hilton, and Marriott hotels.
Still unsure about AVOXI? Contact us at (661)384-7070, and our team of experts will help you make the best decision.
AVOXI Features
Centralized Telephony Management
AVOXI integrates all communication channels into one platform. It streamlines call operations and provides a unified call handling, reporting, and system management interface. Thus, the system enhances efficiency and reduces administrative overhead.
Voice Encryption
The software employs advanced voice encryption to secure all voice communications. It provides high-end compliance with data security standards. The feature ensures that sensitive information remains confidential and protected from unauthorized access.
Virtual Attendant
This feature offers automated call handling, including routing and greeting. It improves customer service with an efficient call management experience. It assists professionals in reducing wait times and directing callers to the destined department or extension.
Test Number Portability
It allows businesses to verify the compatibility and transition of their existing phone numbers to AVOXI software. This tool facilitates a smooth migration process, helps avoid disruptions, and maintains continuity in communications.
Local to Global Call Forwarding Service
AVOXI supports international expansion by maintaining a local presence. The software also provides seamless communication with global clients. It enables businesses to forward calls from local numbers to global destinations with better accessibility and business reach.
Pros And Cons of AVOXI
Pros
Regular updates to streamline global outreach
Comparatively cheap to deploy
Customizable tools for better communication channels
Visually appealing interface
Efficient mobile app
Cons
Operations can be unstable at times, according to software users
Dashboard display issues can occur occasionally, according to software users
Issues can be hard to track
AVOXI Reviews
Total 12 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Health, Wellness and Fitness, 11-50 employees
More than a year
“5 out 5! Great software”
Pros
The platform is easy to use, and I really appreciate the live chat and phone/email support. It's great knowing I can reach real people when needed.
Cons
I wish I could text phone numbers in one country from a different country, but unfortunately, that's not possible with Avoxi.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Consumer Electronics, 101-500 employees
Less than 6 months
“Top-notch support”
Pros
Avoxi is user-friendly, reasonably priced and the support is excellent. I really like this software!
Cons
Everything has been excellent so far. It is user-friendly, reasonably priced, and offers great support.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
More than a year
“Excellent range of features”
Pros
Avoxi's features are fantastic. Implementing VoIP solutions is smooth and if I ever need help, I can count on Avoxi's 24/7 support.
Cons
Their partner portal is a little outdated, but it's still manageable for my needs.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Frequently Asked Questions
Does AVOXI offer an API?
Yes, AVOXI offers an API.
What language does AVOXI support?
AVOXI supports English.
What other apps does AVOXI integrate with?
AVOXI integrates with Zoom, Teams, Amazon Connect, and over 40 third-party apps.
What type of pricing plans does AVOXI offer?
AVOXI price starts at $9.99/month and goes up to $99.99/month. Users can also get pricing estimate for a tailored plan.
Who are the typical users of AVOXI?
Telecommunications, IT, transportation, healthcare, business process outsourcing, and banking are typical users of AVOXI.
What level of support does AVOXI offer?
AVOXI offers email, chat, phone support, a knowledge base, webinars, and FAQs.