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AVOXI offers cloud-based communication tools, like virtual phone systems, to simplify global business interactions. While it requires some setup and investment, its robust features provide effective solutions for managing international calls and connections. Its security compliance and reliability render AVOXI a leading global customer support solution for call centers.

AVOXI Specifications

Interactive Voice Response (IVR)

Call Recording

Call Monitoring

Call Reporting and Analytics

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What Is AVOXI?

Overview

AVOXI is a cloud-based communication platform tailored for businesses requiring seamless global connectivity. Specializing in virtual phone systems and VoIP services, the software addresses the challenges of managing international communications and provides reliable and scalable solutions. It assists companies in enhancing their global presence and communication efficiency. AVOXI streamlines the complexity of cross-border interactions.

AVOXI Pricing

The software offers two packages:

  • Standard: 2.5% of spend with $9.99/month minimum
  • Premium: 4% of spend with $99.99/month minimum
The AVOXI cost might also differ depending on your organization type and needs. Users can get pricing details for both plans to find the best option.

Disclaimer: The pricing is subject to change.

AVOXI Integrations

AVOXI seamlessly integrates with 40+ popular business applications, including:

Watch a free AVOXI demo to learn more about its integrations.

Who Is AVOXI For?

The software is for businesses of all sizes across various industries, such as:

  • Telecommunications
  • Banking
  • IT
  • Travel and hospitality
  • Transportation
  • Health and wellness

Is AVOXI Right For You?

AVOXI is a robust choice for businesses seeking scalable, secure communication solutions. Its award-winning platform offers global scalability, security, and compliance. Some of its customers include IBM, Hilton, and Marriott hotels.

Still unsure about AVOXI? Contact us at (661)384-7070, and our team of experts will help you make the best decision.

AVOXI Features

AVOXI integrates all communication channels into one platform. It streamlines call operations and provides a unified call handling, reporting, and system management interface. Thus, the system enhances efficiency and reduces administrative overhead.

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The software employs advanced voice encryption to secure all voice communications. It provides high-end compliance with data security standards. The feature ensures that sensitive information remains confidential and protected from unauthorized access.

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This feature offers automated call handling, including routing and greeting. It improves customer service with an efficient call management experience. It assists professionals in reducing wait times and directing callers to the destined department or extension.

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It allows businesses to verify the compatibility and transition of their existing phone numbers to AVOXI software. This tool facilitates a smooth migration process, helps avoid disruptions, and maintains continuity in communications.

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AVOXI supports international expansion by maintaining a local presence. The software also provides seamless communication with global clients. It enables businesses to forward calls from local numbers to global destinations with better accessibility and business reach.

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Pros and Cons of AVOXI

Pros

  • Regular updates to streamline global outreach
  • Comparatively cheap to deploy
  • Customizable tools for better communication channels
  • Visually appealing interface
  • Efficient mobile app

Cons

  • Operations can be unstable at times, according to software users
  • Dashboard display issues can occur occasionally, according to software users
  • Issues can be hard to track

AVOXI Reviews

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Frequently Asked Questions

Yes, AVOXI offers an API.