CloudAgent Software

CloudAgent Software

10 Review(s)

Overview

CloudAgent software streamlines customer communication across various channels. While it offers robust features that are tailored for scaling operations, there is some initial setup time. However, the software helps businesses enhance agent efficiency and customer service.

Overall Rating

Based on 10 users reviews

4.5

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

What Is CloudAgent Software?

Overview

CloudAgent software is a cloud-based contact center solution designed for businesses in customer support, sales, and service industries. It helps organizations manage inbound and outbound communications over multiple channels, such as voice, chat, and email. The platform provides solutions that streamline workflows, reduce communication gaps, and enhance agent performance, solving problems like disjointed interactions and inefficiency.

CloudAgent Software Pricing

CloudAgent software cost will differ depending on your organization type and needs. Users can get pricing for the plan that best suits them.

CloudAgent Software Integrations

The software seamlessly integrates with various popular business applications, including:

Watch a free CloudAgent software demo to learn more about its integrations.

Who Is CloudAgent Software For?

CloudAgent software is designed for businesses of all sizes across various industries, such as:

  • Financial services
  • Retail
  • Hospitality
  • Automotive
  • IT

Is CloudAgent Software Right For You?

Recognized as a leading software in the contact center industry, CloudAgent helps businesses improve customer satisfaction and streamline workflows without heavy infrastructure investment. It is scalable and secure, being SOC 2, PCI-DSS, ISO 27001, and HIPAA compliant. It is currently in use by over 2,500 trusted brands, including M3M, Blink, and HDFC Bank.

Is CloudAgent software right for you? Contact our customer support team at (661) 384-7070; they will help you make the best decision. 

Pros And Cons of CloudAgent Software

Pros

  • Regular updates

  • Modern and user-friendly interface

  • Easily integrates with third-party applications

  • Extensive list of features

Cons

  • Lacks proactiveness, according to software users

  • Page layouts can be difficult to change

Frequently Asked Questions

Yes, CloudAgent software offers an API.

CloudAgent software supports English.

CloudAgent software integrates with Zoho, Zendesk, and HubSpot. Zoho, Salesforce, Freshdesk, and LeadSquared.

The vendor site does not indicate supporting mobile devices.

CloudAgent software price depends on your business needs. Users can get pricing for a tailormade plan.

The typical users of CloudAgent software are IT, retail and hospitality industries.

CloudAgent software offers phone support and 2/7 Live Rep.