Telzio

Telzio

25 Review(s)

Overview

Telzio software is a versatile communication platform designed for businesses of all sizes. It integrates voice, SMS, and video into one system. While its user-friendly interface simplifies setup, some advanced features may require training. Overall, Telzio effectively enhances team collaboration and customer engagement.

Overall Rating

Based on 25 users reviews

4.6

Rating Distribution

Positive

92%

Neutral

8%

Negative

0%

Starting Price
Custom

Telzio Specifications

Interactive Voice Response (IVR)

Call Recording

Call Monitoring

Call Reporting and Analytics

View All Specifications

What Is Telzio?

Overview

Telzio is a cloud-based communication solution tailored for businesses seeking to streamline their customer interactions and internal communications. Serving diverse industries, it provides scalable voice, messaging, and video solutions to enhance connectivity. By addressing common challenges such as fragmented communication systems and high costs, Telzio simplifies the user experience, making it an appealing option for organizations aiming to improve collaboration and customer service.

Telzio Pricing

Telzio offers two packages:

  • Small Business: Starting at $50/month
  • Enterprise: Custom quote is provided
Telzio cost will depend on your organization type and needs. Users can get pricing for the plan that best suits them.

Disclaimer: The pricing is subject to change.

Telzio Integrations

Telzio seamlessly integrates with various popular business applications, including;

Watch a free Telzio demo to learn more about its integrations.

Who Is Telzio For?

The software is designed for businesses of all sizes across various industries, such as:

  • Real estate
  • Mental health care
  • Hospitality
  • Religious institutions
  • Wholesale
  • IT
  • Printing

Is Telzio Right For You?

Telzio’s flexibility and adaptability make it a noteworthy contender in the communication software landscape. It caters to the evolving needs of modern businesses and offers an easy-to-manage, reliable, and scalable infrastructure. Telzio is also HIPAA and GDPR-compliant.

Is Telzio right for you? Contact our customer support team at (661) 384-7070, and they will help you make the best decision.

Telzio Features

Telzio routes incoming calls to designated numbers, ensuring no calls are missed. This flexibility allows businesses to maintain connectivity across various devices and locations, enhancing customer satisfaction and improving response times.

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The online dashboards provide real-time insights into call activity, performance metrics, and team productivity. This enables businesses to visualize data in an accessible format, make informed decisions, identify trends, and optimize operations for better customer engagement and efficiency.

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The software offers toll-free numbers that enable customers to reach businesses without incurring charges. This enhances customer convenience and fosters trust, ultimately increasing call volume and customer engagement.

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With custom caller ID, businesses can display their preferred phone number when making outbound calls. This personalization builds brand recognition and trust, improving customer interactions and ensuring recipients easily identify the source of the call.

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Telzio enables businesses to seamlessly transfer existing phone numbers to their platform. This eliminates the hassle of changing contact information, ensuring continuity in customer communication while leveraging Telzio's advanced features and infrastructure.

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Pros And Cons of Telzio

Pros

  • Easy configuration

  • Customizable

  • Offers a lot of flexibility

  • Mobile app

Cons

  • Mobile app may have connectivity issues, according to software users

  • Some features come with an added cost

  • Switching between wifi and cellular data can be difficult while on call

Telzio Reviews

Total 25 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

76%

4

Stars

16%

3

Stars

0%

2

Stars

8%

1

Stars

0%

Share your experience

H

Harvey

Health, Wellness and Fitness, 51-100 employees

More than a year

4.0
October 2024

“excellent client support and management

Pros

The support service from their account services from has been incredible, always replying instantly. Their response time is so quick it makes my ex messages seem like they're sent by carrier pigeon! The Visual Call Flow feature is hands down the best in the market, making everything, from incoming to outgoing calls, much easier.

Cons

The suggestion feature tends to be quite slow. What I mean is adding a feature requires gathering a majority of votes, which can take years or sometimes never happen.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

M

Mitchell

Wholesale, 51-100 employees

More than a year

5.0
December 2023

“Wonderful phone system

Pros

Telzio VoIP is a fantastic, featurepacked, reliable and cost-effective system. It works flawlessly, and the cost for adding a DID is very affordable. Their support team is always friendly and knowledgeable.

Cons

The Telzio VOIP system is good overall. However I have found that when you have added all your users and need to delete one (for example, if they leave), the user gets removed entirely. Instead, I just delete their extension number and keep the user account, which is a workaround but makes managing users a bit more tedious.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Andrew

Religious Institutions, 1-10 employees

More than a year

5.0
December 2023

“The best phone system our church has ever used

Pros

I love that I could dive right into Telzio without any unnecessary sales calls telling me what I needed. I knew exactly what we wanted just a simple phone system without all the extra features like video calls. We've tried a few providers before and it always felt like the features we needed were locked behind more expensive plans. With Telzio, everything we need is included, and you just pay for the minutes you use, which, by the way, turned out to be much lower than I expected, I was surprised at how little we actually used. Telzio is incredibly user-friendly and works with a wide range of office phones, so most of our old system transferred over seamlessly. I honestly can't recommend it enough!

Cons

The only issue I would point out is the initial fee for setting up the caller ID name and e911. While I didn't mind paying it, it would have been helpful to know upfront that these costs were not included in the original startup price. It would be a good heads up for budgeting purposes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

View All 25 Reviews

Frequently Asked Questions

Yes, Telzio offers an API.

Telzio supports the English language.

Schedule a free demo to learn about Telzio’s integrations.

Telzio supports Android and iOS devices.

Telzio price starts at $50/month. Users can get pricing for a tailormade plan.

The typical users of Telzio are those in the IT, wholesale, and real estate industries.

Telzio offers email, chat, phone support, Knowledge Base, and FAQs.