Last Updated
Overview
Telzio software is a versatile communication platform designed for businesses of all sizes. It integrates voice, SMS, and video into one system. While its user-friendly interface simplifies setup, some advanced features may require training. Overall, Telzio effectively enhances team collaboration and customer engagement.
Overall Rating
Based on 25 users reviews
4.6
Rating Distribution
Positive
92%
Neutral
8%
Negative
0%
Starting Price
Custom
Telzio Specifications
- Interactive Voice Response (IVR)
- Call Recording
- Call Monitoring
- Call Reporting and Analytics
What Is Telzio?
Overview
Telzio is a cloud-based communication solution tailored for businesses seeking to streamline their customer interactions and internal communications. Serving diverse industries, it provides scalable voice, messaging, and video solutions to enhance connectivity. By addressing common challenges such as fragmented communication systems and high costs, Telzio simplifies the user experience, making it an appealing option for organizations aiming to improve collaboration and customer service.
Telzio Pricing
Telzio offers two packages:
- Small Business: Starting at $50/month
- Enterprise: Custom quote is provided
Disclaimer: The pricing is subject to change.
Telzio Integrations
Telzio seamlessly integrates with various popular business applications, including;
- Zapier
- Slack
- Google Sheets
- Salesforce
- Quickbase
- HubSpot
- Gmail
Who Is Telzio For?
The software is designed for businesses of all sizes across various industries, such as:
- Real estate
- Mental health care
- Hospitality
- Religious institutions
- Wholesale
- IT
- Printing
Is Telzio Right For You?
Telzio’s flexibility and adaptability make it a noteworthy contender in the communication software landscape. It caters to the evolving needs of modern businesses and offers an easy-to-manage, reliable, and scalable infrastructure. Telzio is also HIPAA and GDPR-compliant.
Is Telzio right for you? Contact our customer support team at (661) 384-7070, and they will help you make the best decision.
Telzio Features
Call Forwarding
Telzio routes incoming calls to designated numbers, ensuring no calls are missed. This flexibility allows businesses to maintain connectivity across various devices and locations, enhancing customer satisfaction and improving response times.
Online Dashboards
The online dashboards provide real-time insights into call activity, performance metrics, and team productivity. This enables businesses to visualize data in an accessible format, make informed decisions, identify trends, and optimize operations for better customer engagement and efficiency.
Toll-Free Numbers
The software offers toll-free numbers that enable customers to reach businesses without incurring charges. This enhances customer convenience and fosters trust, ultimately increasing call volume and customer engagement.
Custom Caller ID
With custom caller ID, businesses can display their preferred phone number when making outbound calls. This personalization builds brand recognition and trust, improving customer interactions and ensuring recipients easily identify the source of the call.
Number Porting
Telzio enables businesses to seamlessly transfer existing phone numbers to their platform. This eliminates the hassle of changing contact information, ensuring continuity in customer communication while leveraging Telzio's advanced features and infrastructure.
Pros And Cons of Telzio
Pros
Easy configuration
Customizable
Offers a lot of flexibility
Mobile app
Cons
Mobile app may have connectivity issues, according to software users
Some features come with an added cost
Switching between wifi and cellular data can be difficult while on call
Telzio Reviews
Total 25 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars76%
4
Stars16%
3
Stars0%
2
Stars8%
1
Stars0%
Share your experience
Health, Wellness and Fitness, 51-100 employees
More than a year
“excellent client support and management”
Pros
The support service from their account services from has been incredible, always replying instantly. Their response time is so quick it makes my ex messages seem like they're sent by carrier pigeon! The Visual Call Flow feature is hands down the best in the market, making everything, from incoming to outgoing calls, much easier.
Cons
The suggestion feature tends to be quite slow. What I mean is adding a feature requires gathering a majority of votes, which can take years or sometimes never happen.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Wholesale, 51-100 employees
More than a year
“Wonderful phone system”
Pros
Telzio VoIP is a fantastic, featurepacked, reliable and cost-effective system. It works flawlessly, and the cost for adding a DID is very affordable. Their support team is always friendly and knowledgeable.
Cons
The Telzio VOIP system is good overall. However I have found that when you have added all your users and need to delete one (for example, if they leave), the user gets removed entirely. Instead, I just delete their extension number and keep the user account, which is a workaround but makes managing users a bit more tedious.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Religious Institutions, 1-10 employees
More than a year
“The best phone system our church has ever used”
Pros
I love that I could dive right into Telzio without any unnecessary sales calls telling me what I needed. I knew exactly what we wanted just a simple phone system without all the extra features like video calls. We've tried a few providers before and it always felt like the features we needed were locked behind more expensive plans. With Telzio, everything we need is included, and you just pay for the minutes you use, which, by the way, turned out to be much lower than I expected, I was surprised at how little we actually used. Telzio is incredibly user-friendly and works with a wide range of office phones, so most of our old system transferred over seamlessly. I honestly can't recommend it enough!
Cons
The only issue I would point out is the initial fee for setting up the caller ID name and e911. While I didn't mind paying it, it would have been helpful to know upfront that these costs were not included in the original startup price. It would be a good heads up for budgeting purposes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Telzio offer an API?
Yes, Telzio offers an API.
What language does Telzio support?
Telzio supports the English language.
What other apps does Telzio integrate with?
Schedule a free demo to learn about Telzio’s integrations.
Does Telzio support mobile devices?
Telzio supports Android and iOS devices.
What type of pricing plans does Telzio offer?
Telzio price starts at $50/month. Users can get pricing for a tailormade plan.
Who are the typical users of Telzio?
The typical users of Telzio are those in the IT, wholesale, and real estate industries.
What level of support does Telzio offer?
Telzio offers email, chat, phone support, Knowledge Base, and FAQs.